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    RBS, NatWest and Santander now support Android Pay

    by 
    Matt Brian
    Matt Brian
    09.13.2016

    Google's contactless payment platform has been given a big boost in the UK after three big banks today enabled Android Pay support. In an announcement, the company confirmed that Royal Bank of Scotland, NatWest, Santander and Ulster Bank customers can begin adding cards to their Android smartphone to enable NFC and web purchases. While Google confirmed earlier this month that TSB customers would enjoy support in the "coming weeks," the bank isn't quite ready for primetime but is on course to launch before October.

  • IT glitch sees 600,000 RBS payments go missing (updated)

    by 
    Nick Summers
    Nick Summers
    06.17.2015

    RBS has just stepped into another IT nightmare. The company, which owns the Royal Bank of Scotland, NatWest, Coutts and Ulster Bank, has admitted that 600,000 customer transactions weren't completed last night. It hasn't revealed the exact nature of the problem, referring to it only as "an issue with our overnight process." The electronic mishap means a large number of customers haven't had direct debits and credit applied to their accounts -- the sort of transactions that people normally use to make important payments, like household bills. The banking group says sorting its customer's balances is now a top priority and that delayed payments will be processed "no later than Saturday." That's quite a wait, although the larger question is how such a technology-centric failure was allowed to occur in the first place. Shouldn't there be fail-safes for these sorts of situations?

  • RBS and NatWest add Touch ID login to their banking apps

    by 
    Nick Summers
    Nick Summers
    02.18.2015

    If you manage your personal finances from a smartphone, you'll be familiar with the tiresome verification procedures that banks use to double-check your identity. To make everything a little simpler, RBS and NatWest are introducing Touch ID support to their iOS banking apps tomorrow. So rather than punching in a long-winded passcode, you'll just need a fingerprint to log in to your account. The feature is entirely optional though, so if you're worried that Touch ID isn't quite secure enough to protect your lifelong savings, it can easily be disabled on your iPhone 5S, 6 or 6 Plus. More importantly, the BBC reports that some in-app features will still require additional verification and, similar to contactless credit and debit cards, there will be an upper limit for new payments. So even if a crafty crook copies your fingerprint, most of the app should remain under lock and key.

  • Visa teams up with RBS for V.me's first UK outing

    by 
    Deepak Dhingra
    Deepak Dhingra
    11.28.2012

    Soon after getting V.me past the beta stage, Visa has signed up with old partner RBS for the UK launch of the digital wallet service. RBS and NatWest customers have started playing with the PayPal rival, and a full-blown rollout is aimed for spring 2013. While BBVA is slated to be the first financial institution to bring V.me to Spain, a French outing is planned for later this year. With mobile payments looking up, not least when springing for a cup of latte, it's yet another step leading towards a cashless world -- albeit a world where plastic still rules.

  • Visa lets iPhone-toting NatWest and RBS customers pay with NFC cases, join the future

    by 
    Jon Fingas
    Jon Fingas
    10.02.2012

    Two can play at the UK-banks-with-NFC-payments game. RBS (and by extension, NatWest) is partnering with Visa Europe to roll out TouchPay, a mobile payment system based around an iCarte case for the iPhone 4 and 4S -- sorry, early iPhone 5 owners. In tandem with a native app, the service allows paying for goods at British shops by tapping the phone at a Visa-capable NFC terminal without needing the short-range wireless built-in. Any purchases under £20 ($32) can even skip the PIN code, if you're just in that much of a hurry to get a Pret À Manger sandwich. Only 1,000 of the 9,000 who pre-registered for TouchPay are getting into Visa's wallet-free initiative at this stage, although all NatWest and RBS customers with one of Apple's semi-recent smartphones can participate once a trial run is over. We're just wondering if and when Android, BlackBerry and Windows Phone 8 owners get in on the action.