ProductReturn
Latest
AT&T cutting returns and service cancelation period from 30 to 14 days, starting tomorrow? (update: confirmed)
Prone to bouts of buyer's remorse? Well if you were planning an AT&T flavored purchase, you might want to start the car. A tipster has sent in what appears to be a notice to staff advising that the returns period for equipment and service cancellations will be shrinking from 30 to 14-days -- effective tomorrow. Purchases made today would benefit from the longer period, and our tipster claims that there may be a grace period until November where returns could be processed as if still under the original scheme (what sounds, to us, like a courtesy for those who didn't read the fine print). We don't have all the fine print, but head past the break for a little more on the specifics. [Thanks, Anonymous] Update: AT&T has confirmed the policy change to us, noting that it'll indeed go into effect tomorrow, but won't affect certain business customers. You'll find the full response after the break, while we're getting word on how this will work in California, where 30 return periods are required by law.
Best Buy boosts return window from 14 days to 30
That adage of "less is more" definitely doesn't apply to retailer return policies, so we have no complaints here. Best Buy is reportedly going to offer a more lenient 30-day window for device returns, up from the company's current 14-day policy. Naturally, this also covers price matches, and applies to all products, including those from Apple, where two weeks is the norm. You'll find the full details over at our sister site TUAW, when you hit up the source link just below.
