quality

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  • The Daily Grind: What game did you hate until you tried it?

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    11.09.2010

    So after years of your best friend pestering you, you've finally agreed to try a game that you know isn't going to hook you. He's been on you forever about how much you'll love Game X, but as you log in and start making a character, you know it won't be what you want, even if the character creation is nice. Oh, and the classes are interesting. And combat is pretty engaging, and you like what's going on with crafting, and the elements that you thought would define the gameplay are actually much less important than you thought. Before you know it, you're signed up for a full three months, having come to the conclusion that Game X is actually exactly what you wanted without ever knowing it beforehand. We all form opinions in our heads about games we haven't played, mostly because the alternative would require playing almost every MMO available to max level just to see whether it's your cup of tea or not. But sometimes those opinions turn out to be dramatically wrong, even to the point that the game you knew you'd never like is much closer to the game you always wanted than seemed possible. When has a game you didn't expect to like surprised you, possibly even to the point of becoming your main game? What finally got you to try it, and when did you realize it was much better than you had assumed? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!

  • Microsoft set to up bit rate on Xbox Live voice comms, pwners everywhere rejoice

    by 
    Vlad Savov
    Vlad Savov
    08.27.2010

    This might not be as sexy as its recent physical redesign, but the Xbox 360 is about to take what might be a major leap forward for many gamers. The console's voice chat codec is going to be tweaked in an upcoming system update to allow a higher bit rate, and consequently better audio, through. Originally put together to run on 64k internet connections with the original Xbox, the codec's finally catching up with our broadband times and should see itself renewed some time this fall, potentially alongside the retail launch of Kinect. Great, now when 12-year old kids destroy us in Halo, we'll be able to hear their high-pitched gloating with crystal clarity.

  • New Apple VP to address product quality

    by 
    Victor Agreda Jr
    Victor Agreda Jr
    07.22.2010

    If you thought Apple wasn't serious about quality you haven't been paying much attention for the past decade. In addition to making better hardware every year (with the exception of iBook keyboards), Apple has now promoted Jeff Williams to Senior VP of Operations; he'll be working alongside Tim Cook (Apple's COO, possibly the successor-designate to Steve Jobs) to ensure the company's products are of the highest quality. Williams will also keep an eye on the supply chain management side, a critical element in keeping costs low while pushing quality into the stratosphere. As AppleInsider reports, Williams cut his teeth at IBM before moving to Apple, and his expertise in supply chain management shone as he helped get the pieces for the iPod back when it was largely "off the shelf" components -- the shelves being mostly located in China. Williams was instrumental in global rollouts of the iPod and, more recently, the launch of the iPhone. We hope his new position will improve Apple's track record for quality gear.

  • Iris suspends development, users can upgrade to Acorn for free

    by 
    Mike Schramm
    Mike Schramm
    03.18.2010

    I never actually used Iris (my image editor of choice is still Pixelmator), but the one-window image editor released a few years ago certainly had its share of fans. Unfortunately, those fans may be disappointed to hear that Iris' developer, Nolobe, has suspended development on the app. Nolobe's principal Matthew Drayton says that back in 2007, when Iris started development, there were no cheap yet quality image editors, and nowadays, the app has simply become a "me too" app. He doesn't want to do that, so he's out. Fortunately, however, Iris owners aren't completely left in the lurch -- Drayton highly recommends Acorn, and anyone who currently owns Iris will be able to get a free upgrade to that app. Sad to see that a quality image editor is calling it quits, but the reasons seem legit and the transition should go smoothly. If you own Iris, watch your email for directions on how to upgrade, or contact Nolobe yourself. It's not all glum news from Nolobe: the company has a great deal going now for its flagship FTP client, Interarchy. Commemorating the two-year anniversary of an office-gutting fire (well, maybe it is kinda glum, now that we think about it), the Interarchy Fire Sale offers a steep discount on the app for the next week, along with discount codes for several other leading indie apps (including Acorn). The $19.95 Interarchy 9 licenses are valid for free upgrades to version 10 (now in beta), which adds up to a savings of almost $70. [via DF]

  • GDC 2010: Backflip Studios' year in the App Store

    by 
    Mike Schramm
    Mike Schramm
    03.11.2010

    He revealed that a full $1m in that actually came straight from ad sales -- he's made deals with AdMob and other companies to put ads in his popular Paper Toss app, and he uses those ads both for straight revenue, as well as to promote his own games (more on that later in the talk). Farrior offered up a frank and honest look at what it was like to run an iPhone app company for a year.

  • Developer quacks about 'minimal user functionality,' but it's not a new rule

    by 
    Mike Schramm
    Mike Schramm
    03.02.2010

    Since the early days of the App Store, it's been a virtual Wild West out there -- people can release apps that do whatever they can imagine, from a virtual cowbell to a mirror, silly as the functionality may be. Still, there has always been a (very low) hurdle for the least an app can do; once again, Apple has rejected an app for the reason of "minimal user functionality." To be clear, despite what you may be reading elsewhere, this is not a new rule, but one developer thought that his rejection under a long-standing reviewer's option was a reason to raise a little heck. The creator of the just-rejected app (which, for the record, shows a picture of a duck and makes the iPhone quack like a duck) emailed TechCrunch looking for a little justice, and all he got from them was sarcasm. We don't have anything he'll want to hear, either: with hundreds of thousands of applications in the store, Apple is entitled to use its veto power on the non-functional apps. And so far, that's a good thing for consumers like us. Deleting apps for sexual content is one thing, but deleting apps for lacking all redeeming value is another. Of course, the standards are just as sticky (what if someone really does need a quacking sound?), but at least someone at Apple does have a standard somewhere in terms of making an app serve a purpose. I don't mind the sex apps (and I think an Explicit category is the right way to go), but I would appreciate Apple stepping up the line on quality, especially now that the store is full of great apps already.

  • Nokia VP: N97 taught company some tough lessons

    by 
    Chris Ziegler
    Chris Ziegler
    02.23.2010

    It's unusual for a company to publicly admit its shortcomings -- particularly a company as big, proud, and resolute as Nokia generally seems to be -- but an All About Symbian / Mobile Industry Review joint interview with Anssi Vanjoki, vice president of markets, at MWC last week painted a very different picture with regard to Espoo's views on the maligned N97. Though he says that the phone absolutely met the company's goals for sales volume and revenue, it was a "tremendous disappointment in terms of the experience quality for the consumers and something [they] did not anticipate." This isn't a sob story, though: he uses the opportunity to note that they've completely closed the gap on software quality for the flagship device, launching new firmware first in Norway where the response has been positive. Considering that the N97 was announced way back in 2008, there's realistically nothing Nokia can do to give the phone a second wind atop the lineup, but Vanjoki seems genuinely convinced that they've learned some hard lessons and swallowed some tough pills throughout its life cycle -- and those lessons will bear fruit when Symbian^3-based products roll around. Here's hoping.

  • Apple shifts focus from sales to quality in China

    by 
    Mike Schramm
    Mike Schramm
    01.26.2010

    There was quite a bit of discussion from Apple yesterday about their sales in China (you can see that in our liveblog from yesterday afternoon), and AppleInsider points out that Apple is changing priorities over there, from straight up sales to brand quality. Tim Cook said yesterday that Apple has activated more than 200,000 iPhones since the release in China last year, and only in relation to the iPhone can anyone think that number could have been better. Apple is behind the pack in China -- there are a significant number of competitors over there, and unlike the market in the West, multifunctional smartphones have been popular for a long time already. But Apple recognizes the potential overseas, and Cook says the company does "...realize we must do well in these markets to continue to grow." What changes can they make? Price for one -- Apple says that as a premium brand, they're going to have to tweak a little bit to fit into the lower-income middle class in China while still competing on user experience. Apple didn't say that they weren't happy with what's happening in China, but compared to other countries in Asia (Japan came out of last quarter with a 400% year-over-year growth), Apple has a little more work to do there.

  • Breakfast Topic: What intangible qualities do you bring to a raid?

    by 
    Matt Low
    Matt Low
    01.25.2010

    When team Canada's Olympic roster for the men's hockey team was announced, I was extremely excited to check out who had made the cut and who didn't. For the most part, I agreed with all the choices. I'll admit a few of the selections had me wondering why. I had to ask myself why a player like Brenden Morrow (captain of the Dallas Stars) was selected over other players. The more I thought about it, the more I realized that it wasn't always about the goals or the points. There were people that brought in certain intangible qualities that just could not be measured. I started thinking about raiders and my guildies for a moment. Who was valuable and what did they contribute? Sure they didn't exactly bring dominating numbers into the game, but they were able to hold their own in a race. For example: Theorycrafter: That guy in the guild who happens to hold a degree in math or physics? Yeah, he will theorycraft the heck out of you and anyone else who asks him for advice. Not only will he tell you what gems and enchants to get, he'll even write up a multi-page theorem indicating the balance of stats required for optimum performance. Veteran raider: She's been around since Molten Core and remembers what its like to wipe for weeks and even months on end for one boss. Still believes that the new content isn't as bad as it was back then. Instills a sense of calm in the raid during the most turbulent of raid nights when things don't seem to be executing. Also happens to be your grandma who makes the world's best chocolate chip cookies. Diagnostician: This is the player who can accurately recall every wipe and the series of events that led up to it. Just give him a few seconds to double check his information on some death logs and review his videos. Yes, not only can he give you a good explanation as to why and how a wipe happened, but he has it on tape in case anyone tries to dispute it. So now allow me to ask, what intangible qualities do you bring to a raid? Are there other people in your guild that offer something unique as well?

  • Attention to Detail: What we love in an app

    by 
    Erica Sadun
    Erica Sadun
    11.21.2009

    Software. It doesn't matter if it's for a Mac or for an iPhone. There are certain qualities we just love, that make an app really stand out to us. As a rough approximation, we call it "Attention to Detail" but there's a lot more going on than just looking at tiny details. It's about understanding the user, what he or she wants from the app and needs it to do and how the realities of being humans with weak eyes, large fingers, and bad memory affect the way software gets designed. I asked my TUAW colleagues to share their thoughts on what makes a good app. Brett Terpstra loves apps that are designed with a unique look but that use familiar controls. As a design philosophy, his ideal applications are both easy to use and fun to look at. Delicious, if you will. Cookie-cutter app elements may be great for prototyping an application's infrastructure but to him an app that really stands out has a unique visual voice. He really loves Tweetie 2's ability to refresh your Twitter stream by scrolling to the top (with a tap on the title bar, of course), then pulling down and letting go. It's non-standard, but so intuitive that it should be. That's the kind of attention to detail that makes him feel warm inside. For me, it's all about putting yourself into the mindset of the user. Were features put in place because they need to be there or because the developer thought it would be cool? Is the developer really understanding how real people might use the app? Take the iPhone. Is there a switch that lets you disable autorotation when you're using a game while lying on a couch or in bed? Because that's how real users use real games. And if the developer hasn't thought about details like this, they haven't hit that design sweet spot of matching real world needs against programming limitations. Chris Rawson loves well-designed icons. They should give you some indication of what the app does, so you can launch it with barely a glance. Want to use multi-touch controls? Make sure those controls are intuitive and that they provide an innovative use of the technology. In his opinion, Convertbot is a great example. Remembering already-set preferences is another hobbyhorse. Take iPhone apps that connect with the Mac over Wi-Fi for example. A brain-dead simple initial setup should be followed by only needing to push a single button (if that) to connect on all subsequent connections. And as for a finishing touch, he feels that well-polished graphics shouldn't look like something squeezed out over a single afternoon by someone with no artistic skill whatsoever. Well designed, easy to follow instructions are key for David Winograd. In the best of all possible worlds those instructions should even include user interaction, whether via Q&A or by modeling, to make sure the key points get through to the user. In his opinion, Irene's Spirit has the best tutorial he's ever seen in an iPhone app. If the app were as good as the tutorial, the world would probably implode. These are just a few key points from our team. Add yours to the comments below. What are the key elements that make an application, whether for Mac or iPhone or any other platform, shine for you? Image courtesy http://www.flickr.com/photos/silviu_ivan/ / CC BY 2.0

  • Apple touts 21,178 entertainment titles in the App Store ... did somebody just fart?

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    09.09.2009

    During Apple's "It's only rock and roll" event today, the company announced ... well, nothing important -- however, it did show off the nifty little graph above. During a section discussing how the iPhone/iPod Touch is a great gaming device, the company demonstrated the power of the iPhone OS by stating it had 21,178 "game and entertainment titles," far above the number of games available on Sony's PSP and the Nintendo DS.Although Apple considers this grand number a triumph, it should be noted with cautious optimism. The great video game crash of the early '80s had a little bit to do with the lack of quality control happening in the industry, which was an issue Nintendo rectified with its "seal of quality" soon after. Then again, more recently, Nintendo itself has acknowledged a more Darwinian approach to games on its consoles. Forget quality control: Go nuts, Apple! Just please don't kill the games industry in the process.

  • THQ: Quality of current titles enhanced by recent mass layoffs

    by 
    Alexander Sliwinski
    Alexander Sliwinski
    06.29.2009

    Danny Bilson, who is now the executive VP of Core Games at THQ following last week's shuffle, says that shutting down several studios and dismissing 550 employees was necessary to create the "new THQ." He explains to GI.biz that the surviving studios were given more money to enhance the "quality" (another buzzword around THQ lately) of the titles in development. Bilson notes Red Faction: Guerrilla was given four extra months and millions in cash, which he believes was "worth every penny" -- reviewers apparently agree.The full interview with Bilson is quite notable for how frankly the executive discusses the prior state of the company, which lost $431 million last year. He explains that convincing executives that change was necessary wasn't difficult because THQ was in a "failure state." He also continues to drum home the point that the company is invested in focusing on the quality of its future core titles.

  • Rogers reportedly implements more compression on HD channels

    by 
    Darren Murph
    Darren Murph
    04.01.2009

    Sadly, we don't have any reason to believe that this is some nasty April Fool's prank. We heard right around this time last year that Rogers Cable was looking to pull a Shaw and compress its HD signals even further, and now, it seems that said smashing has begun. According to Digital Home, a "majority of all Rogers high definition channels measured are now being compressed." Investigation in the matter has found that around 60 percent of Rogers' HD channels in Toronto were compressed, with HBO, The Movie Network, MPix, Nat Geo, CBS West, ABC West, Fox West, NBC West and PBS suffering the most. We're told that those stations saw typical bitrates of around 10Mbps to 13Mbps, while Rogers SportsNet, CityTV, CBC, CTV, Global and Discovery HD saw streams between 16Mbps and 18Mbps. Any locals care to confirm / deny?

  • The Daily Grind: Star-studded studios

    by 
    Krystalle Voecks
    Krystalle Voecks
    03.14.2009

    Maybe it's just us, but it seems more and more that it's cool for Hollywood, sports, and music stars to openly admit their love of gaming. 10 years ago? Not too many people talking about it. Now? It's everywhere. To add to this, we now have gaming companies started by the rich and famous. There's 38 Studios, owned by Curt Schilling, who has gathered Todd McFarlane and R. A. Salvatore and a hugely talented team to help build Copernicus, the code-name for their very-under-wraps MMO. Added to that, we have the news yesterday that Vin Diesel's company, Tigon Studios is saying that their previously-claimed RTS will actually be an MMO entry. (Or perhaps a true MMORTS as those are fairly rare.) It's definitely interesting to see.This morning we thought we'd ask you a fairly simple question about these two - will their star status, or star lineup, make you more interested in trying their respective games out when they hit the shelves? Does star status matter to you at all? Does it make you less interested in trying them out? Or do you just not care one way or the other about who makes a game, and will only really bother trying it if people you trust say it's fun/it has a free trial/etc?

  • Figureprints in the EU

    by 
    Mike Schramm
    Mike Schramm
    03.10.2009

    Our buddies over at Figureprints, the company that makes custom 3D printed sculptures of your WoW characters, have expanded their business yet again -- this time, they're opening the doors to you EU players. Ed Fries, who we have spoken with twice now, says that they are finally ready to expand overseas, and EU players can now order their own custom figurines through the website.There is a small catch, however -- at this point, while there is no lottery as far as we know, they are charging European customers €129.95, which ends up being about $166, or about $30 more than the US price of $129.95. And obviously shipping overseas from the company's HQ here in America probably won't be too cheap either, and shipping is extra no matter where you're buying the figures from. It looks like Figureprints just figured they'd charge "129.95" to both sides of the world, but thanks to the exchange rate, EU folks are actually paying more.But then again, we're guessing that people who have been waiting for their chance in the EU to pick one of these up will probably go for the higher price anyway. Figureprints started out a little rough with their limited production capabilities, and a few early bumps in quality, but lately it seems like they're rolling along better than ever.

  • Survey shows increasing preference for MP3 by youngsters, audiophiles weep

    by 
    Darren Murph
    Darren Murph
    03.09.2009

    We can already envision the flame fest on this one, so we'll just cut to the chase. Jonathan Berger, professor of music at Stanford, has been conducting some pretty interesting tests on incoming students, and he's been recording results that'll surely make audiophiles cringe. He has been asking his students to listen to tracks in MP3 format as well as in formats of much higher quality, all while asking them to select the one they like best; increasingly, youngsters have been choosing the sizzling, tinny sounds of MP3 over more pure representations. The reasoning may have more to do with psychology that audiology, as many conclude that generations simply prefer what they're used to. Ever known someone to swear that vinyl sounds best, pops and all? So yeah, what we've really learned is that MP3 is more of an "acquired taste," but those still attempting to build their SACD collection should be genuinely afraid of the future.[Via techdirt, image courtesy of iasos]

  • The Daily Grind: Expectations of quality?

    by 
    Krystalle Voecks
    Krystalle Voecks
    02.25.2009

    Yesterday, I had the opportunity to participate in the Xfire Debate Club, which was really quite cool. A lot of fantastic questions were asked, but one in particular struck me as more of a community question than just a question for those of us who were in attendance from the various media/gaming companies. That question was whether or not there was more of an expectation of quality from players of subscription games than there is from free to play titles. Most of us answered that it used to be the case, but with games like Guild Wars in the market, and other strong titles coming all the time, it seemed to be less and less the case. After all, if a game isn't quality, people won't stick around, most of us reasoned. This morning, I wanted to come back and ask you, our Massively community, just what you thought about that? Do you feel that there's more of an expectation of quality in a subscription game, or do you also see free to play games moving into the quality space more and more, breaking down those expectations? Do you think that there will ever be a level playing field between subscription and F2P games? Why or why not?

  • The Queue: Who cares about 3.0.8, where's 3.1?

    by 
    Alex Ziebart
    Alex Ziebart
    01.21.2009

    Welcome back to The Queue, WoW Insider's daily Q&A column where the WoW Insider team answers your questions about the World of Warcraft.The title above is only half-joking. Patch 3.0.8 didn't supply any real content which is what we're all waiting for, but at this point rolling out patch 3.1 too quickly would be a disaster. I think game quality is worse now than it was before 3.0.8, so I'd much rather see things working smoothly again before they throw patch 3.1 at us. Of course, I'm also pretty bored with Wrath already, so...Zoidberg asked...So, what do we know about 3.1? What do we know about dual spec? Anything about Ulduar? Anything about DK nerfs? Warlock buffs? Will I get any Silver Covenant rep?

  • MMOGology: Can Wrath keep us entertained?

    by 
    Marc Nottke
    Marc Nottke
    12.08.2008

    My World of Warcraft guild is fairly casual - so why do we already have level 80s? Pre-Wrath of the Lich King we farmed Karazhan. Gruul's Lair and Zul'Aman were regular runs, but we never tackled Black Temple or Sunwell as a guild. We leveled alts, crafted, PvP'd and told bad jokes in guild chat. Despite our relatively casual nature, five of our members hit 80 just two weeks after Wrath of the Lich King's release. There's already talk of running Naxxramas in the not too distant future (perhaps next Sunday A.D.). I know that's not record speed, but holy crap! If my guild of casual players is quickly level capping, a good percentage of WoW players must also be nearing the end game. There were at least forty of them on my server late last night. It took Blizzard nearly two years to release Wrath and it seems like a lot of people are already prepping for end-game raids. How in the world will this expansion hold players' attentions past Christmas, much less until the next expansion? How long before we hear cries of, "There's nothing to do!"?

  • Roku streaming problem really a Netflix problem?

    by 
    Darren Murph
    Darren Murph
    12.02.2008

    We can't say for certain that Netflix is at fault here, but it's beginning to sound like Roku isn't at all / entirely to blame for recent quality issues that have been plaguing users. For weeks now, Roku Netflix Player owners have noticed an almost universal drop in quality dots (which range from 1 to 4 in order to show quality levels), with many finding the new feeds "unwatchable." CNET recently had a talk with Tim Twerdahl, vice president of consumer products at Roku, about the issue, and according to Tim, all he knows is that "Roku didn't make any changes." Furthermore, we've seen comments in our own posts noting that other Netflix-enabled boxes are also seeing the quality drop. The worst part is that there's still no definitive solution in sight, so we suppose our only advice is to kick back and watch Netflix and Roku bicker over who's really to blame.[Image courtesy of AeonScope, thanks Tyler]