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AT&T CEO Randall Stephenson is retiring
COO John Stankey, who has also been CEO of WarnerMedia since 2018, is taking over the top job.
AT&T's online-only DirecTV service will cost $35 a month
It's been just a few days since AT&T announced that it would be buying Time Warner for $85.4 billion. Now Time Warner CEO Jeffrey L. Bewkes and AT&T CEO Randall Stephenson are on stage at WSJD Live to talk a little more about their plans going forward. In particular, Stephenson announced that AT&T is going to release a new OTT offering called DirecTV Now for $35 a month. It'll be an "all-in" service with 100 channels, and it's coming by the end of this November.
DirecTV Now streaming rumored to supplant satellite by 2020
AT&T is planning to release a DirecTV-branded streaming video service later this year, but according to Bloomberg, it also expects for that to become its primary video platform soon. Earlier this week, its CEO Randall Stephenson confirmed the DirecTV Now launch is still on track for 2016, calling it an exclusively over the top product, with no truck roll, no set-top box or anything else. The report claims that at launch it will be limited to two simultaneous streams, with pricing similar to the $40 - $55 per month PlayStation Vue service.
AT&T CEO talks up plan for LTE Broadcast video network, remains light on specifics
Samsung and others have promised to deliver TV over 4G using the LTE Broadcast standard, and it looks like you can now also add AT&T to the list of those hoping to make it a reality. Speaking at the Goldman Sachs Communacopia conference today, AT&T CEO Randall Stephenson confirmed that the carrier intends to use the slice 700MHz spectrum it acquired from Qualcomm back in 2011 for an LTE Broadcast network of its own designed to deliver video to LTE-enabled devices (and lighten the load on the rest of its wireless network in the process). Stephenson didn't offer too many more details than that, however, saying only that the carrier is now almost "all about architecting networks to deliver video," and that we can expect to see the technology "mature in scale within the three-year time horizon." As Fierce Wireless notes, Verizon has also said that it hopes to deploy some type of LTE Broadcast service in time for the 2014 Super Bowl, although it, too, has remained light on specifics beyond that.
Mobile Miscellany: week of January 21st, 2013
If you didn't get enough mobile news during the week, not to worry, because we've opened the firehose for the truly hardcore. This week brought a new smartphone from Xolo to India, HTC's crackdown on a custom ROM distributor and the UK's largest mobile spectrum auction to date. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of January 21st, 2013.
AT&T CEO responds to paid 3G FaceTime rumor, says it's 'too early' to talk pricing
AT&T CEO Randall Stephenson has responded to rumors that Ma Bell plans to add an additional levy upon those planning to use FaceTime over cellular. Speaking at the Fortune Brainstorm conference, he's quoted as saying that he "heard the same rumor," but that it was "too early to talk about pricing." Of course, given that response, it looks like the company has at least been mulling an additional levy for the feature. At present, he says his primary focus is to work with Apple on ensuring the video calling technology works smoothly across his company's data network, with iOS 6 due to arrive later this year.
Mobile Miscellany: week of June 11th, 2012
Not all mobile news is destined for the front page, but if you're like us and really want to know what's going on, then you've come to the right place. This past week, Cricket found a new retail channel at Kmart and we received news that the HTC One S will soon arrive at Cincinnati Bell. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of June 11th, 2012.
AT&T chief sees data-only phone plans as inevitable
AT&T's CEO Randall Stephenson is finally seeing the writing on the wall, stating on Friday that data-only smartphone plans are "likely to arrive" in the next two years. "I'll be surprised if, in the next 24 months, we don't see people in the market place with data-only plans," noted Stephenson. "I just think that's inevitable." Stephenson now feels that the company may need to begin offering data-only plans in order to compete with other cellular providers. The change is due to a shift from traditional voice cell network usage towards VoIP solutions like Skype and non-text messaging solutions such as Apple's iMessage. Scoople has a current poll that is showing a full 46 percent of respondents saying that they'd go for a data-only plan. AT&T has been working on a shared data plan for families, which would presumably provide a slight discount for multi-device households. However, that plan could reduce the bottom line for AT&T. Stephenson cited an upcoming experiment in which content providers will be charged for the data used to access their websites, thus subsidizing users. That idea has the downside of giving large, well-heeled sites the advantage in mobile access while placing startup sites at a disadvantage.
AT&T CEO predicts data-only plans within two years
The fact that modern smartphones still actually make voice calls may well come as a surprise to many users happy to use their mobile devices as pocket-sized computers. Carriers, on the other hand, seem content to keep the "phone" in smartphone. AT&T's Randall Stephenson told an investor conference this week that he sees a time in which carriers offer up data-only options for subscribers -- a time that may well come in the next two years or so. The CEO said he'd, "be surprised if, in the next 24 months, we don't see people in the market place with data-only plans." It's hardly an announcement, but it certainly comes from a guy who knows a thing or two about where the industry is headed.
AT&T CEO voices regret over iPhone unlimited data model
It's always refreshing to hear the head of a major corporation cop to past mistakes -- particularly in front of a large crowd of on-lookers. AT&T CEO Randall Stephenson admitted some misgivings about the way the carrier handled iPhone data, telling a crowd at the Milken Institute's Global Conference in Los Angeles, "My only regret was how we introduced pricing in the beginning, because how did we introduce pricing? Thirty dollars and you get all you can eat." Stephenson drove the point home by adding, "Every additional megabyte you use in this network, I have to invest capital." And, for the record, that certainly wasn't the only thing about the iPhone that kept the exec up at night. Stephenson again, You lie awake at night worrying about what is that which will disrupt your business model," he said. "Apple iMessage is a classic example. If you're using iMessage, you're not using one of our messaging services, right? No one ahead said it was easy being the chief.
The AT&T / T-Mobile senate hearing: deciphering the war of words
Over the course of the next year, AT&T and its opponents will be in the ring, duking it out in a war of words in attempt to convince the government that a $39 billion takeover of T-Mobile by AT&T should or should not take place. Consumers have the most to win or lose here, yet we are resigned to watching from the sidelines as both sides lob countless facts and stats at each other like volleys in a tennis match. If you look at the merger process as a stairway to climb up, AT&T is still near the very bottom. Every rung will be full of intense scrutiny as it is: if the two companies are allowed to merge, the national GSM market becomes a monopoly, and the wireless industry as a whole would shift to only three national players plus a handful of less-influential regional carriers. The carrier's going to blow as much as $6 billion if the merger is not approved -- almost enough to buy Skype -- it can't just expect to put up some feel-good facts and stats to win the hearts of the decision-makers. AT&T has to be absolutely sure it'll come out victorious in the war, else it risks losing the trust (and money) of its shareholders. But to accomplish such a feat, it has to be on top of its game. There was no better time to show off what it's made of than last week's Senate Judiciary Committee hearing conducted by the Subcommittee on Antitrust, Competition Policy and Consumer Rights. When the Committee entitles a hearing "Is Humpty Dumpty Being Put Back Together Again?," it's either exercising a sense of humor or a preconceived notion of the merger due to the implication that Ma Bell is simply reforming. CEO Randall Stephenson appeared as a sacrificial lamb, going before Congress and his opponents to explain his side of the story, answer hardball questions, and endure a hard-hitting round of criticism. Continue reading as we take you topic by topic and examine what he -- and his opponents -- had to say about the merger.
AT&T CEO promises improved service from T-Mobile deal
Businessweek had a chat recently with AT&T CEO Randall Stephenson, and he told them that the pending merger with T-Mobile would have the intended effect of improving service and capacity on the networks for all of AT&T's devices, including, of course, the iPhone. "Virtually on the day you close the deal, getting a 30 percent lift in capacity in New York City: that's a significant improvement in call quality and data throughput," he said. That's a nice big promise to make -- something that will be easy to check up on the day the merger gets closed. Stephenson also speaks to the merger's opposition, saying that the cell phone service providing market is plenty intense. "It is intense before we do this transaction, it will be intense after we do this transaction." Stephenson also suggested that the deal might lower costs for AT&T customers overseas (since potentially, the international arm of T-Mobile would be ready to do deals with the US arm that AT&T will own). He's obviously got some good reasons for the merger, but then again, he stands to make plenty of money if it's approved. If the deal does go through, AT&T has said it expects to finish everything within a year from now. [via 9to5Mac]
AT&T CEO says App Store is bad for consumers
AT&T CEO Randall Stephenson must be eating some sour grapes since his company lost its exclusive hold on the US iPhone market. During a keynote speech at Mobile World Congress in Barcelona, Stephenson said that platform-specific app stores like the ones run by Apple and Google are "bad for consumers," as they require a customer to purchase an app multiple times if they want to run it on different platforms. In the words of Stephenson, "That's not how our customers expect to experience this environment." Oh really, Randall? I'd say that the more than 10 billion apps downloaded on the iOS platform alone would say that your customers are more than happy with the current app purchasing model. What Stephenson would rather see are HTML5 and Web apps that are not platform-specific. Developers, in Stephenson's perfect world, would write these apps instead of using native code for a single platform and then sell the apps through the newly-announced Wholesale Applications Community -- which just happens to be an app store that will be run by carriers. AT&T, T-Mobile, Verizon and Sprint are all partners in the WAC, and the CEOs of these companies are most likely losing sleep over the fact that they're not getting a cut of the billions to be had in the app sales arena. Non-native apps won't be able to take advantage of device-specific hardware features, and most certainly will not be optimized for a platform. Instead, they'll most likely be cookie-cutter apps that are targeted to the lowest common denominator in terms of hardware. [via The Mac Observer]
AT&T apologizes to customer warned off emailing the CEO: 'This is not the way we want to treat customers'
AT&T's Executive Response Team certainly caused a little controversy yesterday after it warned reader Giorgio Galante that sending another email to AT&T CEO Randall Stephenson would result in a cease and desist letter, but apparently it was all just a mistake -- Giorgio tells us that he's received a sincere apology from an AT&T senior VP, who took responsibility for the mixup. Apparently the cease and desist warning came about due to bad reading of AT&T internal policy -- Giorgio was told the rep who made the call is "not having the best of days today" -- and AT&T tells us it's reviewing its procedures to make sure it doesn't happen again. As for Giorgio, he says AT&T's rep sincerely listened to his concerns about the new data plan pricing schemes and that he's accepted the company's apology, but ultimately he's decided to switch over to Sprint and the EVO 4G anyway. That's to be expected, we suppose -- and we'd say next time Randall might do well to use up a few bytes of his 2GB limit and write back to a dissatisfied customer. Here's AT&T's official statement on the matter: We are apologizing to our customer. We're working with him today to address his questions and concerns. This is not the way we want to treat customers. From Facebook to significant customer service channels, AT&T strives to provide our customers with easy ways to have their questions addressed. Because of this incident, we are reviewing our entire process to ensure a situation like this does not happen again.
AT&T warns customer that emailing the CEO will result in a cease and desist letter
Sure, Steve Jobs might be a one-man email PR machine, but his pal Randall Stephenson at AT&T doesn't appear to be quite as gregarious -- as reader Giorgio Galante found out today, sending AT&T's CEO two emails in two weeks results in a phone call from AT&T's Executive Response Team and a warning that further emails will result in a cease and desist letter. What did Giorgio's emails say? The first was a request to bump up his iPhone eligibility date and a request for a tethering option, and today's outlined his displeasure with AT&T's new data rates and ultimate decision to switch to Sprint and the EVO 4G. That prompted "Brent" to call Giorgio back and thank him for the feedback, but also politely warn him that further emails would be met with legal action. Ouch. As you'd expect, AT&T just lost itself a customer. We've followed up with Ma Bell to find out exactly why they went the lawyer route instead of oh, say, filtering Randall's email -- we'll let you know what they say. P.S.- Amusingly, Giorgio says he emailed both Randall Stephenson and Steve Jobs last year about offering tethering and actually got a response from Steve -- maybe these two CEOs need to talk about more than data rates and service quality the next time they meet up.
AT&T CEO: iPad will be mostly used on WiFi, won't drive many new 3G subscriptions
We all know by now that AT&T has secured the rights to furnish US iPad owners with 3G connectivity, but apparently the market desire for that service won't be quite as big as we might have expected. That comes straight from Randall Stephenson himself, AT&T CEO and eternal believer in the power of i-branded devices, so it may have some legitimacy to it. Surely Randall's dearest wish would be to announce his network is about to be overwhelmed by new subscribers, and the rather cooler news has already caused a small dint in AT&T's stock price. Then again, this is hardly shocking news given that 3G on the iPad can be had on a month-by-month basis without contract, and in truth any subscriptions related to it would have to be achieved by AT&T's own ingenuity -- which, judging by its CEO's comments, won't be suffering any undue exertions any time soon. Not only that, Randall's also taken the opportunity to advise us that higher data rates are likely for intensive users of unlimited 3G data plans -- whether on the iPad or on smartphones. Way to endear yourself to the masses, dude.
AT&T CEO admits iPhone won't be exclusive forever
It may not be all that shocking from a common sense point of view, but AT&T CEO Randall Stephenson's statement that "there will be a day when you are not exclusive with the iPhone" is still quite a departure from anything he's said in the past and, given the stakes involved, pretty darn notable. That word came at Fortune's now happening Brainstorm: Tech conference, where Stephenson unsurprisingly didn't elaborate on any negotiations with Apple, and only went so far as to say that he thinks AT&T's partnership with Apple "works really, really well -- maybe as well as any strategic partnership we have." Of course, none of that means exclusivity is going away anytime soon, and you can pretty safely bet that AT&T will keep on pushing as long as it can.
AT&T expects to sell Palm Pre when Sprint's exclusivity ends
We've heard in the past that the Palm Pre would be available at other carriers "next year" sometime after Sprint's exclusivity period is up, and now we have a vague verbal confirmation from AT&T CEO Randall Stephenson that he "sees" AT&T grabbing hold of the Pre once it's available. The remarks were made today at the D7 conference. If this pans out, it fits with rumblings we've heard of the Eos being AT&T's low-end, Centro-style webOS device, with the Pre snapping up the higher end.[Via Phone Scoop; image courtesy of PreCentral.net]
AT&T purportedly looking to push iPhone exclusivity to 2011
It's a little silly just how hush-hush this whole iPhone-AT&T exclusivity agreement has been, but now it sounds like it just might be next century before any of you CDMA loyalists are able to indulge in the App Store. According to a fresh report in The Wall Street Journal, people "familiar with the matter" have suggested that AT&T is feverishly working to extend its exclusive agreement to carry the iPhone in America until 2011. Last we heard, the deal was stretched out through 2010, and considering just how many new subscribers are flocking over solely for this phone, can you really blame the guy for wanting another dozen months of bliss? Not surprisingly, an Apple spokeswoman had more to say about her personal life than on these rumors, but if you were really banking on snapping up a Verizon-branded iPhone at the end of next year, you should probably ask someone to blast you with a giant fire hose of reality.[Via HotHardware]
AT&T iPhone exclusivity extended to 2010?
Apple's deal with AT&T obviously got re-done in order to get the iPhone 3G on the street for a subsidized $199, but it looks like Steve gave in on a little more than revenue-sharing when he re-upped with Ma Bell: USA Today says that AT&T's US exclusive on the iPhone has been extended for an additional year, until 2010. The extension isn't officially announced, but it's being cited in the context of a long interview with AT&T CEO Randall Stephenson, who's quoted as saying things like "The iPhone has repositioned AT&T as the premier wireless brand in the world." So yeah, dude's a fan -- and with iPhone customers spending almost double on rate plans than the average AT&T customer, it's not hard to see why. Looks like our dream of glorious data plan price wars will have to wait until Android makes a splash later this year.[Thanks to everyone who sent this in]
