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  • Apple responds to Flashback trojan, promises removal tool

    by 
    Michael Rose
    Michael Rose
    04.10.2012

    In a tech note published today, Apple discussed the Flashback trojan (past coverage here) and reminded users of OS X 10.6 and 10.7 that they should install the April 3 Java update to remove the vulnerability that the malware uses to infect Macs. For users of OS X 10.5 Leopard or earlier, Apple has not updated Java yet to patch the flaw; in that case, Apple's recommendation is to turn off Java in the browser to guard against Flashback. The note also says that "Apple is developing software that will detect and remove the Flashback malware." No ETA on that yet; in the meantime, the company is working with network service providers to disable or block the command and control servers that Flashback checks in with. [via The Loop] Photo by Joost J. Bakker | flickr cc

  • Apple addresses Lion server issues with new technotes

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    11.11.2011

    If you run Lion server and have problems with podcast streaming or want to view local volumes on your server, you'll want to read two new technotes on Apple's support site. Spotted by MacNN, they will tell you how to setup https to serve up podcasts and how you can tweak your settings to view a mounted local volume or a shared folder via SMB. One article (Technote TS4126) addresses podcast streaming and SSL certificates, a problem which arose in OS X server 10.7.2. Unlike earlier versions, this version of Lion server streams podcasts using a secure https connection. In this issue, users visiting your Lion server cannot view podcast thumbnails. When they try to playback content, the thumbnail is missing and only a blank window appears. To fix this issue, server administrators can either purchase a signed security certificate from an established Certificate Authority or use a self-signed certificate. If the admin chooses the self-signed route, users attempting to view a podcast will be presented with a warning about an untrusted certificate. Once the user accepts this certificate as coming from a trusted source, they can gain access to the podcast content. The other technote HT5028 has two command-line tweaks for server administrators. The first will let admins view any volumes mounted locally on the server and the second will let them access shared folders over SMB. Once entered, admins will have to reboot the server to make these changes stick.

  • iPhone: What is DFU mode, and what's the difference from recovery mode?

    by 
    Matt Tinsley
    Matt Tinsley
    05.25.2011

    In the past couple of days, we've seen reports here and there of iPhones getting stuck in a restart loop. The black screen with the Apple logo shows up, holds for a while, and then disappears again; repeat ad infinitum. While it's not clear yet exactly what's triggering the issue (the complainants suspect that it may be a recent application update to blame), there is a tried and true way to get your iPhone, iPod touch, iPad or older iPod back to square one: either use recovery mode or do a DFU restore. As OS X Daily explained, DFU (Device Firmware Update) mode is a means to getting your iPhone to interface with iTunes without iTunes automatically loading the latest version of iOS onto it (it skips the iBoot bootloader, for jailbreak aficionados). Differing from recovery mode -- where iTunes restores your iPhone to its original factory settings but with the latest iOS and firmware -- DFU mode allows you to change and choose the firmware you want to install onto your iPhone. For instance, you would use DFU mode if you want to install a previous version of iOS, jailbreak your iPhone or unlock your SIM. If (for whatever reason) standard recovery isn't working for you to get your device back to working condition, DFU may help you out. Remember, if you restore your phone in any fashion (via the iTunes 'Restore' button, recovery mode or DFU) you will lose any modifications made to unsynced content or in-app data since your last iTunes sync (game states, voice memos, notes etc.). Be cautious. So, here's the basic info on how to enter DFU mode (and it works for your iPod touch, too). Instructions may vary slightly by year or model; if these steps do not work, check YouTube's extensive library of how-to demonstrations). Connect your iPhone to your computer via USB and launch iTunes. Now turn your iPhone off. Hold down the sleep / power button at the top right of your iPhone, then slide your finger across the "slide to power off" button on your iPhone's screen. (If it won't turn off, press Home and Sleep/Power until the screen goes dark, then release.) Once your iPhone is off, hold down both the sleep / power button as well as the home button for 10 seconds. Once 10 seconds has elapsed, release the sleep / power button on your iPhone, but continue to hold the home button until the the above message has appeared in iTunes telling you that your iPhone has been detected in recovery mode. (If you just want to go to recovery mode, skip the 10-second hold on both buttons and simply connect the phone while holding down Home, then wait for 'Connect to iTunes' screen on the phone.) Click OK. You're now in DFU mode. It's pretty straight forward, but if you see the Apple logo or the "connect to iTunes" screen on your iPhone, you're not in DFU mode. DFU leaves the screen of the iPhone completely black turned off. To exit DFU mode, simply hold down the sleep / power button and the home button together until your iPhone disappears from the device list in iTunes, then turn on the iPhone as normal. Again, for most purposes (save jailbreaking) there's no practical difference between DFU and a regular restore, except and unless you're in a situation where your phone won't go into restore mode normally. Restore with care!

  • iDisk for iPhone release hinted at via phantom tech note

    by 
    Michael Rose
    Michael Rose
    07.21.2009

    We've been waiting and waiting for the official iDisk app for iPhone 3.0 devices -- since WWDC, in fact, when the capability for the Apple-branded file sharing solution was first announced. Now there are hints that the app may actually be on the way. Yesterday, the tech note above briefly appeared on Apple's technical support site before disappearing again into 404-land (full-size screenshot here).Sure, the note doesn't say much about the functionality or options for the iDisk app... actually, it doesn't say anything at all besides the fact that deleting the as-yet-unreleased app would also delete the data associated with the app (and the note manages to use the wrong "its" in the process). Even so, the appearance of support content for the iDisk app does suggest that the app itself cannot be too far behind.In the meantime, if you're looking for a handy way to access iDisk and other remote files from your phone, the $4.99 Readdle Docs app was recently enhanced to allow email forwarding of attachments directly to the company's storage solution. Check it out.Thanks to Kevin for sending in the tip.