TelusMobility

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  • Telus nixing activation fees for new and current subscribers

    by 
    Edgar Alvarez
    Edgar Alvarez
    10.15.2012

    Oh the ever-so-wonderful activation fees. For some lucky folks in The True North, however, these one-time, undesired carrier tolls will be a thing of the past very, very soon. Today, Canadian carrier Telus announced it's taking a cue from Consumer Cellular and waving goodbye to those activation fees you so love; meaning it'll no longer charge the accustomed $35 to new customers or even the $25 for current subscribers who have just recently snagged a new device. Still, the nice gesture doesn't come without a cost, as the carrier has also said it plans to start charging $10 for SIM cards in order to "cover the product cost that was previously included in their renewal and activation fees " -- that's if you don't already have a compatible one, of course. Regardless, the plan is set to go into full effect come the first of November, with Telus noting it is all part of its plan to continue the "journey to be fair and transparent and help customers understand when they are paying for tangible products or value-added services."

  • Likely HTC Windows Phone 8X with AT&T-friendly LTE surfaces at the FCC, just in time

    by 
    Jon Fingas
    Jon Fingas
    10.05.2012

    Isn't that convenient. With only weeks left to go before the official Windows Phone 8 launch event, what's likely a version of the HTC Windows Phone 8X with North American LTE support has stopped by the FCC for approval. The PM23300 variant we see here (the international 8X is the PM23200) supports both the needed 700MHz LTE band for its eventual appearance at AT&T as well as AWS for wider AT&T coverage and the big three Canadian carriers. All are good signs that HTC is just about ready, although T-Mobile and Verizon subscribers might not want to get overly excited just yet -- there's no AWS 3G, CDMA or Verizon-ready 700MHz LTE to be found on this 8X, which shows that any US launch will still demand multiple editions. The others won't be far behind in the FCC race with that November release window already locked in.

  • Editorial: Carriers, let customers choose their own phones

    by 
    Jon Fingas
    Jon Fingas
    08.15.2012

    Remember what the experience of shopping for a gadget was like at big-box stores years ago? Whatever your actual needs were, the store clerks would invariably steer you towards whatever they were getting a commission to sell, or whatever scratched their personal itch. Why would you even go to a store if you knew you would never get an honest answer? The problem was bad enough for Apple in the 1990s, when Macs were often relegated to a dark corner alongside the Ethernet cables, that the company started up its own retail chain. It didn't get better for most of us until outlets like Best Buy backed off and sometimes made it a point to advertise commission-free staff. Today, while it's tough to completely escape personal bias and the occasional exception to the rule, it's more likely than not that a modern general electronics store will give you a decent shot at buying what you really want. But just try buying a cellphone at a carrier store today.

  • BlackBerry PlayBook 4G LTE hands-on

    by 
    Jon Fingas
    Jon Fingas
    08.09.2012

    RIM's attempts to get a cellular-equipped version of the BlackBerry PlayBook have been troubled, to say the least. The company signalled its intentions around Mobile World Congress last February, only to watch as carriers backed off -- partly as RIM focused its attention on LTE, and partly after carriers grew skittish over sales of the WiFi version. A year and a half later, we finally have an LTE version, and with a faster 1.5GHz processor to boot. But do 4G data and a processor bump make all the difference? And does the upgrade stand a realistic shot in a competitive field that has moved on since the original PlayBook? We'll find out in our hands-on. %Gallery-162114%

  • Samsung Galaxy S III LTE to support VoLTE calls, starting with Korea in August

    by 
    Jon Fingas
    Jon Fingas
    08.08.2012

    Aren't you glad you waited to buy an LTE version of the Galaxy S III? Samsung has confirmed that the versions with faster cellular data will support Voice over LTE on appropriately equipped networks, giving them that IP-based boost to call quality. The rollout will start with the Korean LTE model receiving support in August -- we suspect SK Telecom is an early partner here -- followed by a deployment in foreign LTE markets, which would mostly limit the upgrades to American and Canadian owners. About our only qualm is with Samsung's assertion that the update makes the Galaxy S III the "world's first Voice over LTE smartphone:" we're pretty sure the fine folks at LG and MetroPCS have a thing or two to say about keeping up with current events.

  • Samsung bumps Galaxy S III Canadian launch to June 27th, pins it on 9 million world pre-orders

    by 
    Jon Fingas
    Jon Fingas
    06.15.2012

    Canadians who marked June 20th on their calendars as Galaxy S III Day will have to hold off on the festivities for a week, as Samsung has just confirmed that it's shifting the Canadian release to June 27th. As you'd expect, the company is blaming the last-minute swap on "unprecedented demand" -- the nine million worldwide pre-orders that it only anonymously mentioned before now -- and the resultant difficulty in getting enough supply for the magic moment. Any further shortages are still poised to be "short lived," Samsung promises us. The extra wait will no doubt leave us with more than a few crestfallen Canucks; we just hope the shortage doesn't spread and push more US launches into July in the process.

  • HTC One V reaching Telus on June 8th, completes Canadian trifecta

    by 
    Jon Fingas
    Jon Fingas
    06.06.2012

    HTC's One V is invading Canada en masse, having just slipped into Bell and Koodo stores in the past few days. Internal documents slipped out to MobileSyrup would have Telus completing an unintentional troika: it's expected to ship the reborn Legend on June 8th. Pricing looks to be right in the middle of the pack, at $30 in Canuck bucks on a lengthy three-year contract but a still-manageable $290 contract-free. It's not as frugal as the $225 price Koodo asks, but if you're not eager to jump carriers just to get entry-level Android 4.0, there's now an abundance of choices.

  • Mobile Miscellany: week of May 28th, 2012

    by 
    Zachary Lutz
    Zachary Lutz
    06.02.2012

    Not all mobile news is destined for the front page, but if you're like us and really want to know what's going on, then you've come to the right place. This past week, we learned of another possible prepaid destination for the iPhone (hint: it's a subsidiary of Sprint), and Samsung announced a combined sales total of 50 million Galaxy S and Galaxy S II smartphones. These stories and more await after the break. So buy the ticket and take the ride as we explore the "best of the rest" for this week of May 28th, 2012.

  • Canadian carriers put Galaxy S III launch on June 20th, back dual-core 1.5GHz chip for LTE models (update: Snapdragon, 2GB RAM official)

    by 
    Jon Fingas
    Jon Fingas
    05.30.2012

    Canadian carriers flocked to the Galaxy S III before we'd barely even left our seats in London to try it, and it looks like they're also more than a little eager to provide launch details ahead of their American counterparts. Telus and Videotron have both confirmed the leaked June 20th release date, and Telus has gone so far as to reinforce suspicions that LTE models will use the Snapdragon S4 instead of the Exynos 4 Quad -- it expects the phone to use a "1.5GHz dual-core processor," which sure sounds like Qualcomm's latest to us. The same carrier has nailed down pricing at $160 on a three-year contract for a 16GB version and $210 for a 32GB model. Other carriers like Bell and Rogers are still a bit commitment-phobic, although that earlier Best Buy tip makes us think they'll fall into line before long. Update: Samsung's own release has swung our way, and it's providing a slew of details that should closely relate to the US launch. As expected, that's a Snapdragon S4 inside, although we now know that the 2GB of RAM of the NTT DoCoMo version will at least be making its way to Canada as well. The LTE version for Bell, Rogers, Telus and a handful of regional carriers is known as the SGH-i747, while the fabled SGH-T999 stops at 42Mbps HSPA+ and is the edition that Mobilicity, Wind and Videotron will get, since it supports 1,700MHz 3G. There's no mention of a 64GB Canadian Galaxy S III, so you'll still have to import if you frown heavily upon microSD cards.

  • Samsung Galaxy S III shows in Best Buy Canada leak due June 20th, maple syrup uncorked to celebrate

    by 
    Jon Fingas
    Jon Fingas
    05.24.2012

    Jitters have persisted that the Canadian release of the Galaxy S III might face the customary weeks-long delays that those north of the border are used to. If we go by what looks to be an escaped Best Buy Canada flyer graphic, Samsung's Android 4.0 beast should be going up for pre-orders soon -- MobileSyrup hears May 30th -- with launches on at least Bell, Rogers, Telus and a Bell-owned Virgin Mobile around June 20th. We know that Samsung has publicly promised a US release in June, so there's a real chance that we could be seeing a simultaneous North American appearance that brings everyone together in TouchWiz harmony. There's still some big questions left open even if we're seeing an accurate snapshot, such as when Mobilicity, Wind and other LTE-less carriers will get their units as well as whether or not the LTE versions use Snapdragons instead of the Exynos 4 Quad. [Thanks, Imdad]

  • Samsung Galaxy S III gets a Canadian girlfriend as Bell, Rogers, Telus, Wind Mobile line up

    by 
    Jon Fingas
    Jon Fingas
    05.07.2012

    If you live north of the 49th parallel, you're no doubt frustrated that Samsung teased a summer launch for the Galaxy S III in North America but made no initial mention of its Canadian plans. Don't fret, as virtually every Canadian carrier and its mother has now pledged to carry the giant Android 4.0 smartphone while you're on your summer vacation -- the first carrier commitments in North America that we've seen. Bell, Rogers, Telus, Virgin Mobile and Wind Mobile have all stepped up as national providers, while regional carriers such as SaskTel and Videotron have also signed on. The Galaxy S III is a special milestone for Virgin, as it's the first 4G LTE phone on the Bell-run budget network. We're still waiting for Mobilicity and other cellular services to hop on the Galaxy S III bandwagon, and details like pricing and exact ship dates are still elusive, but odds are that Canucks will have a wide choice of carriers when the 4.8-inch flagship hits stores. Update: Sure enough, Mobilicity is also onboard, which along with Wind Mobile makes it pretty clear that T-Mobile-friendly AWS frequencies are baked in.

  • Telus flipping switch on LTE, network goes live February 10th

    by 
    Edgar Alvarez
    Edgar Alvarez
    02.09.2012

    After the competition got a head start, Telus has finally announced it's ready to flip the switch on its fresh LTE network tomorrow. Though it's certainly taken the longer road, its 4G waves are hitting several more markets on launch day in comparison to Rogers' solo-city debut. Among the selected 14 markets for the rollout are major cities such as Vancouver, Edmonton, Toronto, Waterloo, Ottawa and Montreal. In the process, the carrier's also managed to stamp a release date on that LTE Note, which will arrive just in time for Valentine's Day. That said, it won't be the only Samsung Galaxy device on Telus' 4G lineup, the carrier's also bringing along the Tab 8.9, as well as the LG Optimus -- all of which will be up for grabs on on February 10th. Those of you in Maple Leaf Land can hit up the PR below to find out if your city made the first cut.

  • Telus makes it simple to terminate contracts, replace your feature phone

    by 
    Zachary Lutz
    Zachary Lutz
    06.22.2011

    Taking a page from its own playbook, Telus Mobility has extended its Clear and Simple Device Upgrade program to the logical conclusion of contract termination. Now, if a customer chooses to cancel their service, they must pay only a $50 administrative fee and the remaining portion of their phone's subsidy -- it could still result in a lot of loonies, but the amount decreases monthly according to a fixed schedule. Similar to Rogers, Telus offers its customers early upgrades by allowing them to pay this unrecovered subsidy and commit to a new contract. To make the process even easier (and more tempting), the carrier is now including this magical number with its monthly bills. So, as you dream of getting cozy with a new Nexus S or Optimus Black -- or ditching the Telus network -- just follow the break for the PR.

  • Telus gets cozy with Skype, announces Optimus Black 'Skype edition' for summer release

    by 
    Zachary Lutz
    Zachary Lutz
    06.14.2011

    Telus is looking to attract Skype's Canadian constituency by positioning itself as the nation's first carrier to easily enable the VoIP habit -- an addiction we're quite fond of, in fact. In a partnership with Microsoft's latest acquisition, Telus will allow its customers to purchase Skype credits directly from their wireless accounts -- meaning credit cards won't be necessary to call mates in distant locales. For newbies, the provider is announcing a "Skype edition" of the LG Optimus Black, featuring a shortcut to download the app (rather than pre-installing it), and a $2 credit for up to 60 minutes of international calls. If you're thinking a single toonie is a bit meager, we're suspecting Mr. Ballmer was glad to save coin anywhere he could -- after dropping $8.5 billion, that is. The specially-branded phone is set for a summer release and there's no hint at pricing, but if you get your jollies from reading press releases, just follow the break for the reveal. [Thanks, Justin]

  • Nokia Oro passes FCC, cleared for a gaudy stateside landing

    by 
    Zachary Lutz
    Zachary Lutz
    05.29.2011

    The odds that you'll have a North American spotting of Nokia's audacious 18-karat gold Oro just became more likely. That's because the handset recently appeared before the FCC and was certified for frequencies utilized by AT&T, Bell, Telus, Rogers, T-Mobile, Wind and Mobilicity. That's not to suggest any of the carriers are taking a bet with this one, but it leaves a good opportunity for someone to flaunt their excess while using their network of choice. The stark photography certainly doesn't embellish the bling that we'd seen in earlier press shots, but don't kid yourself -- anything lavished with gold is likely to scream "Mug me" on busy street corners. Lest we reiterate, the phone is nothing more than a gilded C7 and it's selling for under a Benjamin on contract as the Nokia Astound. If you're genuinely wanting to attract attention in the US, running Symbian is thoroughly sufficient.

  • HP's Pre 3 gets an emissions test at the FCC, likely destined for AT&T

    by 
    Zachary Lutz
    Zachary Lutz
    04.26.2011

    The FCC has seen a decent share of WebOS devices this year, having first tested the Veer in February, and most recently HP's Touchpad (which we reported earlier today). Now, it appears the regulator is examining the forthcoming Pre 3, and while none of the documents specifically name the device, based on the size and proportion of the label, we think it'll pair nicely with a certain 3.6-inch display. We've also noted the diagram mentions a battery compartment, suggesting it's not the Veer, which is rumored to have a sealed battery. Whatever the device may be, it's packing WebOS 2.3 -- and judging from the 1900 / 850MHz 3G bands, it seems destined for AT&T, Rogers, Bell, or Telus in North America. Follow the break for a peek at the FCC label.

  • Nexus S immigrates to Canada, Future Shop commemorates event with gingerbread muffins

    by 
    Zachary Lutz
    Zachary Lutz
    04.15.2011

    It's been a good week for Canadians to get a taste of Gingerbread, with today marking the official release of the Nexus S for our friends up north. To mark the event, lucky Toronto residents were greeted with a release party at Future Shop, replete with ginger-themed treats and giveaways. With availability spreading across the country, Samsung's homage to Android purity is now available online through Mobilicity, Telus, Koodo, Wind, and Videotron, effectively tempting the majority of Canada with Google's finest offering. If you'll remember last week's report on Mobilicity's soft launch of this praised handset, we assumed Fido and Rogers were nipping at their heels... and while the Nexus S has yet to hit their online stores, you might find them sitting in your local Best Buy. So, Canada, how does it feel to get this awesome slab of engineering coming at you from all corners? Don't worry, we'll understand if this is an emotional time. %Gallery-121302%

  • iPhone 3GS falls to free in Canada (now that you're over it)

    by 
    Zachary Lutz
    Zachary Lutz
    04.03.2011

    Canadian citizens suffering from iPhone envy are in for a sweet treat this weekend. Mobile carriers Bell and Telus recently introduced competing promotions, offering the iPhone 3GS 8GB for precisely nothing with a three-year commitment. This presents an enticing opportunity for those willing to saddle up with Apple's last-gen phone for the long (long) haul, but really, is anyone still interested in actually doing so? With Telus, only refurbished models are available, and it appears to be an online exclusive for now. Meanwhile, Bell's promo features new (as in unused) 3GS', and should be available in stores. Nothing like watching a race to the bottom, eh?

  • Telus to start unlocking phones for $50

    by 
    Chris Ziegler
    Chris Ziegler
    02.10.2011

    Mirroring an iPhone program kicked off by Rogers and subsidiary Fido not long ago, Canada's Telus Mobility is going to start offering to unlock "most" of its branded iDEN and HSPA devices for CAD $50 (about $50) -- the only catch is that you will have had to own the device for at least 90 days before pulling the trigger. For the record, T-Mobile USA has a storied reputation for doing this gratis if you ask nicely -- but businesses are businesses, and a new revenue stream is a new revenue stream. The move makes it easy for you to use a foreign SIM if you're traveling internationally, or -- if you're willing to eat an ETF -- take the phone to another domestic carrier well before your contract (which may be as long as three years in Canada) expires. Follow the break for the release.

  • Telus to offer iPhone unlocking in Canada

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    02.07.2011

    Telus introduced a new unlock policy that will let customers unlock a GSM-based handset for a nominal fee of $50. This new unlock policy goes into effect on February 15 and is available for any GSM mobile phone that has been on the carrier's network for a minimum of 90 days. The iPhone will not be supported initially, but the carrier has plans to make the unlock available to Apple's smartphone soon. This new policy is friendlier than rival Rogers, which will also unlock a handset for $50, but only after the customer's contract has expired. The Telus unlocking option is available after three months, and though it wont release a customer from his or her contract, it will allow them to use the phone on another Canadian carrier or while traveling internationally. Telus introduced this unlock option to boost the variety of consumer-friendly services it offers to its customers. [Via Electronista]