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United activates ViaSat's blazing-fast satellite WiFi on select 737s
JetBlue's Fly-Fi satellite internet has been online since November, but while a handful of United's 737s have been equipped with the necessary components to launch its own version of the service for the same period of time, that legacy carrier has kept passengers in the dark. Until this week. According to travel blogger Wandering Aramean, United has since flipped the switch on its latest WiFi effort. But unlike the Gogo available on its transcontinental 757s and the Panasonic satellite-based service aboard select A319, A320 and 747 aircraft, this latest version connects to the ultra-fast ViaSat-1 satellite, letting you surf at 30,000 feet with speeds you'd normally only find on the ground. We tested the same connection aboard a JetBlue A320 in November, and unlike United's existing connectivity options, which are often sluggish and spotty, this service flies. Unfortunately it's not clear where to find the Ka-band-equipped aircraft today, but if you're on a United 737 with DirecTV, there's a small chance it'll also have ViaSat satellite WiFi onboard. We're also not sure of pricing -- JetBlue is charging an introductory rate of $9 per hour for faster service, with basic connectivity available for free for the next few months, but United has yet to confirm its own fee structure. Based on the airline's current satellite WiFi pricing, we'd expect the new service to run between $10 and $15, depending on the length of your flight. We're of course eager to get onboard, so if you happen upon a United 737 with super-fast internet, please mark the tail number and give us a holler.
JetBlue fills a plane with reporters for the ultimate Fly-Fi satellite internet test
JetBlue's been quoting some pretty ambitious figures for its new ViaSat-powered in-flight WiFi, and during our test flight last month, the Ka-band satellite service seemed to be up to the task. The promise? A claimed 12 Mbps internet at every seat on the plane; enough to stream HD video, download new apps and conduct your online business just as quickly as you would on the ground. That performance pledge generally assumes that only a handful of passengers will be watching Netflix films and YouTube clips -- however, that condition went right out the boarding door when the airline filled a few dozen A320 seats with journalists eager to push the service to its limits on today's official launch flight. It was a charter plane to nowhere -- a 90-minute journey from New York's JFK airport to New York's JFK airport -- but for this group of passengers, it was the ultimate adventure.
Onboard JetBlue's first Fly-Fi flight, with the fastest internet in the air
On a flight yesterday from JFK to Austin, JetBlue finally decided to flip the switch on Fly-Fi, giving lucky passengers an early look at the airline's next-generation in-flight WiFi for the very first time. A flight attendant announced the service -- which is free until 30 planes are retrofitted -- and passengers seated around me pulled out their laptops, tablets and smartphones and tried to hop online. Unfortunately, a recent update caused unexpected performance issues, and Fly-Fi's speed and consistency fell far short. When a flight attendant asked the woman seated in front if me if she had enjoyed her experience at the end of the flight, she responded with "not so much." It wasn't looking good for JetBlue. I had booked my return to New York on the same aircraft, and following a 20-minute BBQ pitstop at AUS, I got back on board. The issues we experienced on the first flight -- allegedly caused by an incorrect DNS-server listing on the network side -- were completely resolved, making our three-hour hop back to Kennedy Airport much more pleasant. The experience was completely different, though we were offline for 30 minutes or so as we passed over Louisiana and Mississippi. Ultimately, Fly-Fi, which utilizes the ViaSat-1 satellite positioned over North America, was in line with the ViaSat service I've tried on the ground -- when it works, it blows the competition out of the water. It's as close as you'll get to the internet you're used to at home, and it certainly outshines connectivity in pretty much any airline terminal.
JetBlue and ViaSat prepare to launch 12 Mbps WiFi at 36,000 feet, a LiveTV tour
It's a small miracle that you can open up your laptop and surf the web while soaring through the air in a metal tube some seven miles above the ground, but the experience is inconsistent, and when it works, the connection is often frustratingly sluggish. That's about to change. Once focused on undercutting the competition, JetBlue is now best known for its in-flight product: complimentary snacks, 36 channels of free DirecTV and friendly flight attendants. This year, the airline is undergoing a service alteration of sorts. The traditionally all-coach carrier will soon cater to business travelers with a bed-equipped premium cabin, and by the end of next year, all customers will be able to surf the web from 36,000 feet with speeds that rival (or often exceed) what we're used to on the ground. That new service, powered by ViaSat, is called Fly-Fi, and it's hitting the skies this November. We spent a day with JetBlue's subsidiary, LiveTV, the company responsible for providing in-flight entertainment (IFE) on more than 600 aircraft, including 188 JetBlue planes and some 200 United 737s. If you've watched DirecTV while flying either of those airlines, it's LiveTV that put it there, and soon, the Florida-based firm will be responsible for getting you online, too. Fly-Fi, and its to-be-named United equivalent, will deliver up to 12 Mbps of data -- not to the aircraft, but to each and every passenger on board. Join us aboard JetBlue's first Fly-Fi-equipped Airbus A320 after the break.
JetBlue scores FAA approval for Fly-Fi, may launch satellite WiFi next month
JetBlue's next-generation WiFi service, powered by ViaSat's super-speedy Ka-band satellite, is officially on track to launch this October. The FAA just issued a Supplemental Type Certificate (STC) for the airline's Airbus A320, enabling a fleet-wide installation that's set to begin immediately. In a statement, Chief Commercial Officer Robin Hayes said that several aircraft will be wired by the end of this year, with many A320s scheduled to come online throughout 2014. The rollout will then continue with JetBlue's smaller Embraer 190, currently used on select regional routes. (Photo credit: AP Photo/Damian Dovarganes)
Boeing tapped to build ViaSat-2 satellite, launch set for mid-2016
ViaSat-1 recently earned a Guinness World Record as the highest-capacity satellite in (or out of) the world, but it may need to hand off that title come 2016. ViaSat-2, the company's next-gen bird, will double the capacity of its predecessor while also extending coverage to a larger portion of North America, Central America and the Caribbean, along with the aviation and shipping routes between the East Coast and Europe. Boeing will manufacture the new equipment, which will be based on the 702HP satellite platform. Once in orbit, ViaSat-2 will serve residential customers, air travelers and government agencies alike, with a massive seven-fold increase in coverage. There aren't many details beyond that, but you're welcome to dig through the press release, posted right after the break.
Visualized: JetBlue and ViaSat test Fly-Fi in-flight WiFi... from the ground
Gogo's ground-to-air transmitters typically mandate evaluating service while jetting around the country above 10,000 feet. Sure, you don't need to waste fuel flying around an empty airliner, but even the company's small jet can burn through quite a bit of cash. ViaSat, on the other hand, can do much of its service testing on the ground, using that fairly ordinary Ford van pictured just above. The reason, of course, relates to the location of the company's transmitter -- namely, the ViaSat-1 satellite, positioned some 22,000 miles above the ground. In the air, planes will actually be nearer to the orbiting device, rather than farther away, and assuming a line-of-sight link from the road, the truck can work out kinks at a fraction of the cost. That white dome atop the van, which is similar to the device that'll soon be mounted on JetBlue's fleet, maintains a constant connection by rotating instantly as the van moves -- if the vehicle's heading changes, the antenna array will turn, too, so it's always pointed directly at the sat in the sky. You may have seen ViaSat's van driving down Southern California's freeways, but the rig has just arrived in Orlando, for some additional testing a few degrees away from the company's Carlsbad home. Assuming all goes well here, you'll be shooting around the web courtesy of Fly-Fi in no time at all.
ViaSat snags Guinness World Record for highest-capacity satellite
After earning top marks from the FCC for its broadband performance, ViaSat has added yet another feather to its cap in the form of a Guinness World Record. According to the august organization, the ViaSat-1 satellite, which powers the 12 Mbps Exede Internet service, is the highest-capacity communications satellite in the world. The reason for the accolade? The orbiting spacecraft apparently provides around 100 times the throughput capacity of a Ku-band satellite and ten times that of a Ka-band, which adds up to more capacity than all North American communication satellites combined at the time of its 2011 launch. While its broadband service still has latency issues, the folks over at ViaSat must feel pretty confident of its recent accomplishments; the company is currently looking beyond its rural customer base and venturing forth into other enterprises, such as in-flight WiFi. Better watch your back, Gogo.
The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi
When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.
Satellite web surfing at 40Mbps with ViaSat SurfBeam 2 Pro (video)
If you've been relying on a satellite modem for your daily dose of the Internet, you're probably all too familiar with sub-1Mbps download speeds and an overall painful experience. That's exactly why we've been so impressed with ViaSat and its new 12Mbps down, 3Mbps up Exede residential satellite broadband product. Yesterday, we journeyed deep into Camp Pendleton near San Diego to test out those 12/3Mbps speeds on the go-anywhere SurfBeam 2 Pro Portable, and now we're back to play around with the enterprise setup's more stationary sibling, the SurfBeam 2 Pro. The modem functions in much the same way as ViaSat's less-expensive household version, though there's a bit more horsepower under the hood.The sample we saw at the company's Carlsbad, CA headquarters is also provisioned for faster service, delivering throughput in excess of 40Mbps down, letting you transfer files from the web at speeds you'd typically only be able to meet with a fiber connection. That may be a bit excessive for regular web use, but if you need to download software, movies or other large files in remote areas, that extra speed will likely be more than welcome. Join us past the break for a quick look a Exede, followed by a demo of the enterprise version and its 40Mbps downloads.
Live from Camp Pendleton with ViaSat SurfBeam 2 Pro Portable (video)
There's no power outlet, land-based internet connection or even a decent cell signal in sight, yet we're posting this live, at fast broadband speeds. We're miles deep into Camp Pendleton, connected to ViaSat's SurfBeam 2 Pro Portable mobile satellite transceiver and sending data to and from ViaSat-1 located more than 20,000 miles above our heads. SurfBeam 2 wasn't designed for us to kick back and surf the web in the middle of nowhere at speeds that we could barely achieve while tethered to a cable connection just a few years ago, but we're doing just that, with ViaSat's roughly $20,000 go-anywhere satellite broadband rig. We first heard about Pro Portable last month at CES, which the company is marketing towards military, emergency management personnel and even broadcasters -- that's right, the sat truck of the future fits inside a hand-carry suitcase, and sends HD video from the world's most remote locations right back to broadcast centers at record speed, nearly eliminating that lag that makes certain CNN reports painful to watch.Pro Portable really can go anywhere -- disassembled, it fits inside a fairly modest suitcase, but screw it together and you have a full-size dish. There's also a four-port Ethernet router and an optional battery pack, which provides up to four hours of juice. Think of it as Exede broadband for far-off-the-grid types. Sadly, Pro Portable isn't priced low enough to make its way into your on-the-go blogger kit, but it costs a small fraction of the million dollars you can spend on a sat truck, which rents for thousands of dollars a day. It's also far more transportable and discrete, offering consistent 12 Mbps download and 3 Mbps upload speeds nearly anywhere in North America. How can SurfBeam 2 hold up during a bandwidth-intensive HD upload? See for yourself just past the break -- our 230MB hands-on video made its way from the ground to space and back to Viddler in just shy of 13 minutes, and our Skype video call looked fantastic, without any noticeable lag.
ViaSat residential satellite broadband internet hands-on (video)
Last Thursday, ViaSat announced pricing for its new home broadband service, which is set to deliver 12 Mbps+ download speeds (3 Mbps+ up) beginning next week for $50 per month. We just dropped by the company's demo home just a few feet from the Engadget trailer at the Las Vegas Convention Center parking lot to try it out, and were quite impressed with the speeds we saw, especially considering that data was passing through the ViaSat-1 satellite thousands of miles above the Earth. We've used other satellite internet services before, and while there's still just over a half-second of latency, bandwidth speeds were significantly faster than what we've experienced with other services in the past. HD YouTube videos loaded very quickly, after a brief delay, as did Engadget and many other media-rich news websites. We performed a speed test and registered ping speeds of about 600ms, download speeds of about 30 Mbps and upload speeds of about 2 Mbps, but results aren't as accurate as they would be with a land-based connection because of latency and the way packet data is handled. We also placed a VOIP call, and while the delay was noticeable there, it was still usable. Want to see for yourself? Jump past the break as we step through ViaSat's front door to hop online.
ViaSat details home broadband, 12 Mbps service to roll out on the 16th for $50 per month
Earlier this year, ViaSat launched its ViaSat-1, a 140 Gbps capacity satellite positioned over North America. We've already heard about plans to bring Ka-band coverage to the friendly JetBlue skies later this year, but now the new broadband provider has detailed residential availability as well, through the National Rural Telecommunications Cooperative. NRTC members will have access to 12 Mbps service packages starting at $50 per month as soon as January 16th, finally bringing high-speed broadband to areas where fiber and cable services are not available. ViaSat may not be rolling out to consumers for another couple weeks, but the provider will be on-site at CES to demo the service in "residential, commercial airline, and satellite newsgathering" scenarios beginning Tuesday, and you better believe we'll be there to test it out.
ViaSat-1 sends its first words through the stratosphere to cooing stateside relatives
The ViaSat-1 story seems to be orbiting its way toward a happy ending in time for Christmas. The world's highest capacity telecommunications satellite sent down its first words on December 2nd: sadly it didn't chime a romantic "Mommy!" but a somber collection of high-bandwidth video streams, emails and websites. It'll continue back-and-forth testing, probably sending back pictures of red firetrucks until mid-December, which is when the company will assume "full control" (handed over from Space Systems / Loral) of the orbiting router and begin prepping commercial service before the end of the year. At which point, it'll be available to cover the US, Canada and Hawaii with KA-Band broadband service with partners WildBlue, Xplornet and JetBlue domestic flights.
ViaSat-1 moves into fixed orbit, aims its broadband ray gun
To advanced aliens and Europeans, ViaSat-1 is no big deal. To Americans and Canadians, however, it's their ticket to more affordable satellite broadband coverage at speeds of up to 10Mbps, as well better in-flight connectivity. The satellite's plasma thrusters have moved it into geosynchronous orbit and its payload has been switched on, so the initial service is on track to begin by Christmas time, with further services in 2012. Want to know more about the tech involved in such extraterrestrial feats? Then look for the detailed PR after the break.
ViaSat-1 scheduled to launch October 19th, spreading high-speed satellite service across North America
It's been delayed a few times already, but the high-capacity ViaSat-1 satellite is now in the process of being prepped for a new launch date: October 19th. Once in operation, it'll bring download speeds up to 10Mbps to satellite internet customers in both Canada and the US (including Hawaii) via Xplornet and WildBlue, respectively, and serve other partners like JetBlue. Those interested can keep an eye on the source link below for a live broadcast of the launch.
