Amrisha Vaish
Latest
Why putting googly eyes on robots makes them inherently less threatening
At the start of 2019, supermarket chain Giant Food Stores announced it would begin operating customer-assisting robots -- collectively dubbed Marty -- in 172 East Coast locations. These autonomous machines may navigate their respective store using a laser-based detection system, but they're also outfitted with a pair of oversize googly eyes. This is to, "[make] it a bit more fun," Giant President Nick Bertram told Adweek in January, and "celebrate the fact that there's a robot."
