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  • Early iOS 6 adopters report problems getting Exchange push email: are you affected?

    by 
    Jon Fingas
    Jon Fingas
    10.01.2012

    We all know about the central issue surrounding iOS 6. For the suits and ties among us, however, there's a potentially more glaring problem with Exchange support. Some users quick to upgrade to Apple's latest mobile OS report losing automatic push delivery of their email, requiring that they check for themselves to get any fresh messages. The issue isn't carrier- or device-specific, and attempts to reboot, reconfigure or restore devices are at best temporary fixes: what flows smoothly at first runs dry several hours later. Apple technicians are aware that the flaw exists, but it's tough to know if and when engineers will have a fix -- the company typically waits until it has a solution in hand before it goes on the record. We've reached out to Apple for a possible comment all the same. In the meantime, let us know if your Exchange access (or push data as a whole) is going awry. [Thanks, Daniel] %Poll-78044%

  • PSA: iPhone 5 available in 22 more countries, on Cricket and US regional carriers galore

    by 
    Jon Fingas
    Jon Fingas
    09.28.2012

    Disappointed that your country or favorite carrier missed the initial cut for the iPhone 5 launch? Odds are that you're all good now. Worldwide, 22 more countries have joined the mix as of today, including wide swaths of Europe as well as New Zealand; you'll find the full list in the release here. Americans also don't have to turn to the big carriers, as they can now opt for prepaid carrier Cricket in addition to a slew of extra providers that include C Spire as well as regionals like GCI and nTelos. In some cases, you'll even snag a discount by going with one of the smaller networks. If you bagged an iPhone in Barcelona, or caught one on Cellcom, let others know how it's going in the comments. [Thanks to everyone who sent this in]

  • NPD: Android users chew an average 870MB of cellular data per month, youngest gobble the most

    by 
    Jon Fingas
    Jon Fingas
    09.28.2012

    Ever wonder how much data you burn through every month on average? If you're an Android user within the US, odds are that it's quite a lot. The NPD Group estimates that Americans of the Google persuasion typically consume about 870MB of data on cellular networks every month. While it's not an extreme amount next to the 2.5GB of WiFi usage, it's enough to give anyone second thoughts about coasting on a basic data plan -- and a reflection of how both 4G and media apps have changed our behavior. Not surprisingly, it's a younger crowd more comfortable with smartphones that's the most aggressive: the 18-24 set races through 1.05GB a month where the 55-plus audience uses a more modest (if still healthy) 750MB. We don't yet know how iOS stacks up in current conditions, but the NPD is promising a comparable look soon. Something tells us the iPhone 5's LTE will lead to just as much voraciousness.

  • BBC News Channel conducts live video interview over smartphone, goes where satellites can't (update with video)

    by 
    Jon Fingas
    Jon Fingas
    09.27.2012

    We usually associate smartphones in news reporting with citizen journalism, not full-time journalists. However, a confluence of events has just led to the BBC's Nick Garnett becoming a pioneer for mobile broadcasting on the professional level. When a shortage of satellite trucks prevented Garnett from getting the usual video feed for the BBC News Channel, he successfully arranged the British network's first live video interview piped through a smartphone. The key, Garnett says, was Dejero's Live+ iPhone app: while live streaming apps are already commonplace, Dejero's let him merge the 3G and WiFi connections together, getting enough bandwidth to make a TV-worthy broadcast in a country where LTE is still very new. Combined with some very ad hoc staging and help from the BBC's technical teams, the coordination resulted in a surprisingly smooth interview about flooding in northeastern England with relatively few hints of the extra-tiny recording equipment involved. It's unlikely that broadcast crews will reach to their pockets for live coverage solutions before anything else, but the BBC is actively testing Dejero and other apps that could make smartphones as much a part of the field reporting arsenal as a camcorder and an eye for a good story. As we can't embed the clip, check the source link to see it for yourself. Update: We've now managed to embed the clip after the break.

  • iPhone 5 swings through first round of Chinese approvals, may already have China Telecom onboard

    by 
    Jon Fingas
    Jon Fingas
    09.26.2012

    Wireless device certifications can sometimes give away a little more of a company's game plan than intended. Case in point: a China Compulsory Certification for the iPhone 5. The expected A1429 variant has been given initial clearance on its way to China Unicom, but there's also a previously unseen, CDMA2000-based A1442 iPhone with a similar rubber stamp. With the iPhone 4S already on the market for a CDMA-only China Telecom, it doesn't take much to suggest that the A1442 represents Apple's taller, faster smartphone already prepared for the same carrier. Neither edition of the iPhone 5 is imminent without the equally important network and radio clearances. Getting the ball rolling on multiple variants so soon after the initial launch, however, raises the chance that we'll see the iPhone 5 on more than one Chinese provider faster than the iPhone 4S took to arrive the last time around.

  • From the lab: Lumia 920 low-light shootout with Nokia 808, iPhone 5, HTC One X and Galaxy S III

    by 
    Zach Honig
    Zach Honig
    09.26.2012

    It looks like Nokia's controversial marketing move, which involved using pro DSLRs to "simulate" low-light shooting, was even less necessary than the smartphone maker may have thought. During our visit to the company's Tampere, Finland research and development complex, we were given access to a comprehensive testing suite, enabling us to shoot with a Lumia 920 prototype and a handful of competing products in a controlled lighting environment. Technicians dimmed the lights and let us snap a static scene with each handset at just 5 lux -- a level on par with what you may expect on a dimly lit city street in the middle of the night. The 920 took the cake, without question, but the iPhone didn't fare too poorly itself, snatching up nearly as much light as the Nokia device. The 808 PureView also performed quite well, but the HTC One X and Samsung Galaxy S III yielded unusable results. It's one thing to snag proper exposure, though -- capturing sharp details with little noise and superior color balance is an entirely different beast, and the Lumia managed to do just that, as you'll see in our 100-percent-view shots further on. Later in the evening we hit the streets of Helsinki for a real-world shootout. The 920 did present some issues with exaggerated shake and other rapid movements, but it offered up excellent results overall, even in scenes that were too dark for us to make out any details with our own eyes. Our nighttime shoot can be found in the gallery below, followed by plenty of comparison photos after the break.%Gallery-166626%

  • Apple Lightning cable inspection finds an extra-smart connector, won't make for cheap substitutes

    by 
    Jon Fingas
    Jon Fingas
    09.25.2012

    Apple made much ado of the Lightning connector it launched side-by-side with the iPhone 5, but what we've known about it has been limited outside of the presence of an authentication chip. Double Helix Cables' Peter Bradstock has delved deeper and tells AppleInsider that there's some clever wiring that clinches the reversible design. While Lightning's power supply is truly symmetrical among the contact pins, the data isn't -- which suggests a chip inside is redirecting data to keep the plug working as intended. The technique helps explain why Apple would need any elaborate circuitry in the first place. No matter the wizardry inside, Bradstock doesn't see any cut-rate Lightning alternatives being useful in the near future: as it's unlikely that anyone outside of Cupertino knows how the authentication works at this stage, clone cables may amount to little more than heaps of metal and plastic.

  • iPhone 5 and Nokia Lumia 920 face off with image stabilization test (hands-on video, updated with Galaxy S III and HTC One X)

    by 
    Zach Honig
    Zach Honig
    09.25.2012

    Nokia's Lumia 920 packs the industry's best image stabilization -- there's no questioning that -- thanks to a camera module that pairs both sensor and lens-based optical IS. The iPhone 5 also offers a notable improvement over its Apple-made predecessor on the video front, but considering that its stabilization is of the digital variety, we wouldn't expect it to top Nokia's new flagship. We had an opportunity to test both smartphones in a head-to-head demo at Nokia's research and development facility in Tampere, Finland, about two hours north of the company's Espoo headquarters. In fact, we're told that this is the very first such comparison shoot in the world, considering that the iPhone made it to market just last week and the only opportunity to shoot with a Lumia 920 is currently in the European country where the device was born. As expected, the Nokia phone was able to capture far smoother video than what we snapped with the iPhone, with both devices secured side-by-side in a homemade foam holster. Unlike our handheld interview shoot earlier today, we pushed the limits a bit further this time, running through Nokia's parking lot and turning every which way as well. It's important to note that the Lumia 920 we used was a prototype, but its performance was still quite solid. You'll find the side-by-side video just past the break -- the Lumia 920 is on the left, with the iPhone clip on the right.

  • Verizon has no plans to re-lock iPhone 5's GSM and 3G sides

    by 
    Jon Fingas
    Jon Fingas
    09.24.2012

    When we learned that Verizon wouldn't lock the GSM-related components of the iPhone 5, we were waiting for a "gotcha" moment. Surely the carrier would clamp down and steer us back towards its more expensive roaming plans, right? Not according to Verizon spokeswoman Brenda Raney: she says there's no plans to lock Apple's handset at a later point. In other words, you should be free to use a Verizon-locked iPhone 5 on any compatible GSM and HSPA+ networks for as long as you'd like, including with AT&T and Canadian carriers. Of course, this still brings the caveats of having to both buy a Verizon model, either at full price or with a contract attached, and track down a nano-SIM for the carrier of choice. It could nonetheless settle the question of what carrier to pick if you regularly need a passport when you travel -- especially knowing that neither AT&T nor Sprint will be quite so open-minded.

  • Onkyo DS-A5 grafts AirPlay on to existing home stereos, docks older iOS gear

    by 
    Jon Fingas
    Jon Fingas
    09.24.2012

    Embracing AirPlay has usually involved a wholesale switch in hardware: years of speaker investment go out the window for the sake of skipping a wire. Onkyo doesn't have a problem if you bring your own equipment to the fray. Its new DS-A5 docking station brings Apple's WiFi media streaming to many home stereos, including those of rivals, as long as there's a wired or 802.11g-capable wireless router to feed the connection. Naturally, there's perks if you do live in an Onkyo universe -- any link using its Remote Interactive cable can both wake the stereo through AirPlay as well as control the dock from a traditional remote. About the only oddities are the vintage composite video output and a 30-pin dock for charging iPads, iPhones and iPods, neither of which will be much help if you live on the cutting edge. Onkyo brings the DS-A5 to American shores in October for $199; that's a lot to pay for playing songs from the couch, but it's a sight more affordable than replacing home audio equipment costing multiple times that amount.

  • AmEx, Starbucks announce plans for Passbook integration: both live by end of the month

    by 
    Sarah Silbert
    Sarah Silbert
    09.22.2012

    When it launched with iOS 6 this Wednesday, Apple's Passbook mobile-ticketing feature boasted a handful of high-profile partners -- including Fandango, Live Nation, Lufthansa and Ticketmaster -- but that list still leaves plenty of room for fleshing out. According to Venture Beat, AmEx is launching integration with Passbook later today. The credit card company's Passbook functionality will include notifications for new account transactions, along with the ability to view your current balance and redeem membership rewards points. The service can also use smartphones' location to verify charges flagged as suspicious. Starbucks, which was featured in an early Passbook demo at WWDC, also announced the timeline for its integration with the service, tweeting today that an "update is coming at the end of the month" and offering no further details. Judging by Apple's earlier previews, Passbook will let customers pay with a Starbucks card. The coffee chain's Passbook functionality looks to be quite similar to its partnership with Square, which will be the go-to mobile payments option for non-iOS customers when it launches this fall.

  • iPhone 5 / iOS 6 app update roundup: new versions for a taller world

    by 
    Jon Fingas
    Jon Fingas
    09.21.2012

    Call it a hunch, but we suspect that at least a few of you picked up an iPhone 5 today, or at least made the leap to iOS 6. If you're in either position, you may be wondering just what apps to feed Apple's flagship (or that fresh new firmware) once it's ready to go. We've got a quick-hit list of titles that have been updated to take advantage of the tall display and new OS that go beyond Apple's own work. The biggest upgrades of the lot come from keynote darling CNN as well as Flipboard: both have done more than add extra columns on the iPhone 5, offering an interface you won't see on any mere 3.5-inch iPhone. Some bread-and-butter apps have made the launch week cut as well, such as Facebook and Twitter. There's even more if you're willing to dig deep. Third-party Twitter client Tweetbot beat the official app to the punch by days, and we've likewise spotted updates to Evernote, its rival Remember the Milk and Yelp. We know some apps aren't fully iPhone 5- or iOS 6-native -- Instagram, for example, and most anything from Google -- but it's apparent that the holdouts are increasingly the exception, rather than the rule. Did you catch any other noteworthy apps that received a boost in recent hours? Let fellow owners know in the comments. CNN - App Store Evernote - App Store Facebook - App Store Flipboard - App Store Kindle - App Store Pulse - App Store Remember the Milk - App Store Tweetbot - App Store Twitter - App Store Yelp - App Store

  • German court rules that Motorola, Samsung don't violate Apple touch event patent

    by 
    Jon Fingas
    Jon Fingas
    09.21.2012

    Motorola and Samsung just caught a break from the law after a few hard knocks. A Mannheim, Germany court has ruled that neither company infringes on an Apple patent covering how an OS responds to and ignores touch events. While we don't yet know the full details, patent lawsuit guru Florian Mueller suggests that the German judge took the same point of view that thwarted Apple's claims in the Netherlands and the UK: the particular patent was just too broad to stick. It's a potentially important win, as a ruling of violation could have led to serious problems with keeping Android-based Motorola and Samsung devices in stores; other patents are more easily circumvented. However, it's still something of a Pyrrhic victory for a pair of companies that have lately been facing the threat of near-term bans and steep damages.

  • Apple trying for patent on electromotive charging, could use that confident stride to charge iPhones

    by 
    Jon Fingas
    Jon Fingas
    09.20.2012

    We've seen the concept of electromotive (movement-based) charging before, but it usually comes at the cost of either a clunky design or a limitation to very low-power devices like watches. Apple has been experimenting with a concept that could power gadgets as big as iPhones and iPods with that spring in your step -- and without the bulk of any extra wires. A newly published patent application uses flat, printed coils to generate electromagnetic induction through movable magnets; as the device bounces around in your pocket, the magnets slide past the coils and run them through the magnetic fields they need to build electricity. It all sounds grand, but it's hard to tell from the very recent June filing whether the technology is enough to keep devices completely powered or simply delays the inevitable. We'd still suggest getting back into shape, though, in the event that morning run can one day save you from hunting down a wall outlet.

  • iPhone 5 gets mild teardown, reveals its precious new innards

    by 
    Edgar Alvarez
    Edgar Alvarez
    09.20.2012

    With Apple's shiny new iPhone 5 set to start arriving at people's doorsteps tomorrow, it's only proper for some folks with early access to give the masses an inside look at what most won't ever get to see. And while it isn't the usual suspects doing the damage favor on this occasion, we still appreciate the iPhone-Garage crew for taking the time to dismantle Cupertino's novel handset. As you can see above, the iPhone 5's innards aren't set up much differently than those of its predecessors, the 4 and 4S, which is to be expected given the similar form factors between them. That said, the battery has found a semi-new home at the front end of the device, while the most obvious change is the headphone jack now being located at the bottom, next to that newfangled Lightning port. There's an extra pic down below for everyone's viewing pleasure, but we recommend checking out the source link to get a better glimpse of the full teardown treatment.

  • Apple patent application has iPhones text when calls don't reach spotty coverage areas

    by 
    Jon Fingas
    Jon Fingas
    09.20.2012

    If you're already using Android 4.0 or iOS 6, you're likely familiar with the option to send a pre-made text reply to incoming calls you can't take. But what if it's your own call that won't go through, at no fault of your own? Apple may have that covered through a patent application that could keep the accusations to a minimum. If flaky reception at the destination prevents your call from connecting, the proposed idea has your iPhone automatically send a text message indicating that you've at least tried to get in touch. Recipients with Apple's hardware contribute to their own solution in this world: the message code is a cue to measure the signal strength and flag the location as a weak point in the carrier's network. Whether or not Apple acts on its concept is as much of a mystery as with most other patents, although we're hoping it becomes real. If anything's going to strain a relationship, it shouldn't be dodgy coverage.

  • Apple updates nearly every app for iOS 6, sneaks in key GarageBand, iPhoto and Podcasts updates

    by 
    Jon Fingas
    Jon Fingas
    09.19.2012

    If you didn't already know that iOS 6 was out in the wild, Apple just delivered a torrent of mobile app updates to make it perfectly clear. Virtually every app that isn't preloaded now has explicit iOS 6 support to keep it running smoothly, and some of the upgrades are thankfully more than just skin-deep compatibility tweaks. Among the highlights are Podcasts' new subscription list syncing through iCloud, ringtone creation with GarageBand and iPhoto support for 36.5-megapixel image editing on the latest devices -- you know, for that moment you need to tweak Nikon D800 photos on an iPhone 5. We're including direct links to a few of the juicier updates, but we'd recommend checking AppleInsider's comprehensive list to see everything that you're missing.

  • PSA: iOS 6 expected to arrive at 1PM Eastern, get your downloads ready

    by 
    Jon Fingas
    Jon Fingas
    09.19.2012

    Apple tends to release new iOS upgrades like clockwork, which gives us a good indicator of when it should push iOS 6 to early adopters: 1PM Eastern, or 10AM Pacific and 5PM GMT. At that point, you can likely get your turn-by-turn and Passbook fixes through at least iTunes. The real question is whether the upgrade will be available directly from an iPad, iPhone or iPod touch -- we've seen delta updates arrive over the air for iOS 5, after all, but not major OS revisions. There's only a few hours before we find out. September 19, 2012 1:00 PM EDT

  • iPhone 5 review

    by 
    Tim Stevens
    Tim Stevens
    09.18.2012

    Thinner. Lighter. Faster. Simpler. The moment the iPhone 5 was unveiled we knew that it was checking off all the right boxes, folding in all the improvements and refinements people have been demanding over the past year -- yet plenty of folks still went to their respective social networks to type out their bitter disappointment. iPhone upgrade ennui seemed to be sweeping the nation, a sentiment that appeared to quickly dissipate when it came time for people to vote with their wallets. The iPhone 5 is here -- or will be soon, anyway -- and it's every bit the device that people were asking for when the iPhone 4S came out. Its new design has less mass yet leaves room for a larger display and LTE wireless, all while increasing battery life. In nearly every respect, this is an upgrade over the 4S that came before, though it arrives almost a year later than many had hoped. Is it too late to keep pace with the rapidly iterating Android offerings, or is it so good it was worth waiting for? The answer lies below.%Gallery-165757%

  • iOS 6 review

    by 
    Brad Molen
    Brad Molen
    09.18.2012

    More Info iOS 5 review Apple unveils iOS 6 at WWDC, launch apps with Siri, Facebook integration, Maps iOS 6 coming to iPhone 4S, 4, 3GS, new iPad, iPad 2 and iPod Touch on September 19th Starting tomorrow, iOS users will be prompted to update their devices to the newest iteration of Apple's mobile operating system. As difficult as it is to believe, we're already onto the sixth version of the OS, which continues to be updated with new features on a yearly basis. After pushing out so many upgrades critical to plugging a few major feature holes, the vast majority of its 200 advertised enhancements are strictly granular, as Apple continues to polish its popular OS. That doesn't mean, though, that this build is coming to the masses without any jarring UI changes: Apple has declared independence from Google by adopting its own Maps, added a few nice features to Mail and iCloud, thrown Facebook integration into the mix and introduced the Passbook for paperless tickets. The question is, how does it stack up against previous refreshes? Read on to find out.