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Daily Update for November 21, 2012
It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for daily listening through iTunes, click here. No Flash? Click here to listen. Subscribe via RSS
iPhone tops J.D. Power satisfaction survey ... again
Every year at about this time, J.D. Power and Associates releases the results of the U.S. Wireless Smartphone Customer Satisfaction Study. For the eighth consecutive year, Apple is at the top of the list in terms of customer satisfaction for smartphones. On a 1,000-point scale, Apple ranked first with a score of 849, performing well in all key factors used to determine the overall score. Physical design, which makes up 23 percent of the overall satisfaction figure, and ease of operation (22 percent) were given particularly good marks by iPhone consumers. HTC was in second place with a overall score of 790, while rival Samsung trailed the average for the study with a score of 782. Apple was the only company in the survey to gain a Power Circle Rating of "Among the best," while Samsung was "About average" and beleaguered BlackBerry manufacturer RIM was just among "The rest." via The Loop
NOAA drops BlackBerry, embraces iPhone and iPad
The Loop is reporting that the National Oceanic and Atmospheric Administration (NOAA) is taking RIM BlackBerry devices off of the list of officially supported mobile devices. What's taking the place of the trusty old BlackBerry? iPhones and iPads running iOS 5 and newer versions of the mobile OS. While a February 3rd memo from NOAA Chief Information Officer and Director for High Performance Computing and Communications Joseph Klimavicz noted that support for BlackBerrys will continue until May 12, 2012, it does not say when the government organization will actually start providing workers with the new Apple devices. According to the memo from Klimavicz, NOAA will now support employees with iPhone 4 and newer smartphones running iOS 5 or later, as well as iPad 2 or newer tablets running iOS 5 or later.
'Can Apple maintain profitability?' Yes.
Seriously? This is the question of the day? When people are still voicing serious and legitimate concerns about the rest of the economy? We're talking about a company with enough money in the bank to make a Goldman Sachs-sized investment in Facebook if it wanted to, more than triple the amount Dell had in the bank at the end of the last quarter, plus more than five times the amount HP had too, while we're at it. Let's look at a number for a minute: Apple has 51 billion dollars in cash. That's 51,000,000,000 bucks. Or, approximately the amount of money it takes to fill a vault-slash-swimming-pool. Who has that kind of money these days and didn't get it via government bailout? Apple, that's who. What is its secret? It made that money the old-fashioned way, by selling new-fashioned things. In a time when few companies are profitable and everyone's excited about a flat line since it isn't a downward curve, Apple is making money iHand over iFist. One could presume from this that analysts and others who watch CNBC professionally would be excited about a company with growth and profitability in the current climate. However, that's not the case. Remember when Apple wasn't doing well? Those bygone days when people may have actually believed the name of the company was "Beleaguered Apple Computer?" Well, once Uncle Steve made his return in 1996, that started to turn around. Apple Computer started making things that start with "i," and in 2001 with the launch of the iPod, Apple was officially cool again. You know, unless you were an analyst on Wall Street, in which case Apple wasn't cool, it was just less lame than before. But seriously, have you seen what sort of stock prices Dell and HP have these days? Now those are tech companies. I call shenanigans! Now, instead of being impressed with profitability, the question is "Oh sure, you're all profitable, but can you stay that way?" Apple hasn't proven that yet? Explain to me how making ANY money in a time of unprecedented financial volatility is something that gets played down. What will it take before Apple gets a fair shake? A brand new device that sells a million units in three months? Try two and a half. A new version of the same thing released a year later, how long did that take to sell a million? Three days. Find and replace "Apple" with a non-tech company in some of these articles and see if it still makes as much sense. Just the iPhone product line by itself is bigger than Coca-Cola, but Apple still gets dismissed like this? Someone needs to have a little heart-to-heart talk with some of these guys. Apparently they've all had their heads down in their BlackBerrys for so long that they don't realize it's cool these days to carry around something Designed In Cupertino. Clearly a lot of other people have figured it out -- what's stopping Wall Street from seeing the light?
