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California demands Verizon, AT&T pay for own network investigations
The California Public Utilities Commission has decided to launch an investigation into both Verizon and AT&T, claiming both networks failed to consistently provide quality service to their customers. What's more, the CAPUC is insisting that the carriers pay for the investigation themselves. The investigations were first proposed back in the winter of 2010 after storms repeatedly knocked out services to customers. In 2011, the commission found that neither network was restoring services after outages within prescribed (and standardized) time limits. By 2013, the PUC had decided a "study of carrier network infrastructure, facilities, policies, and practices" was necessary and culminated at the end of last month after the PUC rejected Verizon and AT&T's complaints of financial responsibility.
