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For Twitter, 'sorry' seems to be the easiest word
Two weeks before Cesar Sayoc was arrested for mailing 13 pipe bombs (and counting) to various Democratic politicians and supporters, including President Barack Obama, he was threatening people on Twitter who opposed his nationalist, pro-Trump views. In a tweet to political analyst Rochelle Ritchie on October 11th, which he sent from one of two Twitter accounts that have since been suspended, he said she should hug her "loved ones real close every time" she left home. "So you like [to] make threats. We Unconquered Seminole Tribe will answer your threats. We have nice silent Air boat ride for you here on our land Everglades Swamp. We will see u 4 sure," he added. Ritchie reported the tweet, only to be told by Twitter that it did not violate its terms of service.
Twitter: It was a 'mistake' not to suspend bomb suspect for threats
Hours after FBI Director Christopher Wray announced the arrest of Cesar Sayoc in connection with sending 13 IEDs, Twitter finally suspended two accounts tied to Sayoc. Once he was identified, internet users quickly found posts of his showing videos and pictures taken at rallies for President Donald Trump, as well as a number of social media posts threatening various people, including some of the same people that the bombs were addressed to. One of the people who received his threats was political analyst Rochelle Ritchie, who tweeted screenshots showing threats Sayoc made toward her, and Twitter's response to her reports: to do nothing. Despite promising her a "nice silent air boat ride" on October 11th after she appeared on Fox News, the company inexplicably decided there was "no violation" of its rules. Now, after his arrest, and after removing both accounts, Twitter's Safety account tweeted "We made a mistake when Rochelle Ritchie first alerted us to the threat made against her. The Tweet clearly violated our rules and should have been removed. We are deeply sorry for that error."
