chatbots

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  • Hands holding mobile phone on blurred abstract backgrounds

    Facebook releases its 'Blender' chatbot as an open-source project

    by 
    Andrew Tarantola
    Andrew Tarantola
    04.29.2020

    Facebook has spent years training its Blender chatbot on 9.4 billion conversational parameters. Now the company is releasing it as an open-source project.

  • Reddit

    This AI-powered subreddit has been simulating the real thing for years

    by 
    Amrita Khalid
    Amrita Khalid
    06.05.2019

    Can the human discourse on social media in 2019 be properly captured by a group of well-programmed bots? Of course it can. r/subredditsimulator is a subreddit -- three years in the making -- that consists solely of neural network bots. It works by generating random submissions and comments based on posts from other popular subreddits. The bots are each assigned to a specific subreddit, and the selection ranges from Reddit's darkest (r/theredpill) to fluffiest corners (r/cats, r/adviceanimals).

  • James Patterson/Facebook

    James Patterson will preview his next novel in Facebook Messenger

    by 
    AJ Dellinger
    AJ Dellinger
    10.29.2018

    James Patterson, the best-selling book factory in human form, is letting readers interact with the characters from his upcoming novel The Chef by speaking to them through Facebook Messenger. Starting October 30th, you'll be able to receive video and sound clips from characters via Facebook's massively popular messaging platform, according to Variety.

  • AdLingo

    Google-backed startup's chat bots turn ads into conversations

    by 
    Kristen Bobst
    Kristen Bobst
    10.17.2018

    AdLingo, a marketing platform fresh out of Google's Area 120 incubator program, is making advertisements "conversational" with the help of AI. AdLingo doesn't build its own chatbots, but instead connects third-party chatbot tools with a company's marketing department.

  • Michael Holahan/The Augusta Chronicle via AP

    USA Today thinks chat bots can keep voters informed during midterms

    by 
    Jon Fingas
    Jon Fingas
    10.17.2018

    USA Today is no stranger to using technology as a hook for political coverage, but this time it could be particularly helpful in performing your civic duty. It's rolling out chat bots across its properties that will help you keep tabs on various aspects of the 2018 midterm elections, including national news, regional election info and the hot-button issues of the day. And crucially, the bots will help you find polling stations -- you'll know both where local politicians stand as well as where to vote on November 6th.

  • NurPhoto via Getty Images

    Facebook tries giving chatbots a consistent personality

    by 
    Jon Fingas
    Jon Fingas
    01.28.2018

    Dig into the personalities of chat bots and you'll find that they're about as shallow as they were in the days of Eliza or Dr. Sbaitso. They respond with canned phrases and tend to be blithely unaware of what you've said. Facebook wants to fix that. Its research team has tested a new approach that gives bots more consistent personalities and more natural responses. Facebook taught its AI to look for patterns in a special 164,000-utterance data set, Persona-Chat, that included a handful of facts about a given bot's persona. An AI trying to mimic a real person would have five biographical statements to work with, such as its family and hobbies, with each of them revised to say the same things in a different way. Train existing chat bots from that and you get AI that 'knows' what it likes, but still maintains the context of a conversation and speaks relatively fluently.

  • Politician SAM

    Talk with the first-ever robot politician on Facebook Messenger

    by 
    David Lumb
    David Lumb
    11.25.2017

    Have you often felt that no matter what you asked politicians, they'd automatically reply with a stock response? Now you can address a real robot that plans on running for office -- or at least, that's what its creators intend. SAM is an AI chatbot 'representing' New Zealand's constituents that you can talk with on Facebook Messenger right now.

  • Facebook

    Facebook Messenger plugin enables cross-platform customer service

    by 
    David Lumb
    David Lumb
    11.07.2017

    While most of the billion-plus users on Facebook Messenger are individuals, the company has refined its messaging platform to be more business-friendly. Back in April, it introduced a Discover tab to better connect individuals with companies they'd enjoy, as well as improved chatbot functionality. All of these have focused on improving the business-customer relationship, and the newest addition is no exception. Today's update adds Customer Chat, a plugin that lets businesses carry on Facebook Messenger conversations right on their own website.

  • Microsoft

    Microsoft's Cortana finds answers inside your Skype chats

    by 
    Jon Fingas
    Jon Fingas
    10.09.2017

    You can already count on a dash of AI assistance in some mobile messaging apps, whether it's Google Assistant in Allo or the smart replies you find across iOS. But what if Skype is your chat app of choice? You're covered: as of today, Microsoft is rolling out its Cortana assistant to the Skype apps for Android and iOS. You can talk directly to Cortana if you want to ask about directions, flights or the weather, but it promises to be the biggest help inside your normal conversations.

  • Peathegee Inc via Getty Images

    Kodak’s app and chatbot will scour your photos for forgotten gems

    by 
    Mallory Locklear
    Mallory Locklear
    09.22.2017

    If you're like me, you have thousands of photos on your phone, most of which you will have long forgotten. And let's be honest, you probably don't scroll through all of them often, if at all. I certainly don't. Well, Kodak Moments -- the photo-printing division of Kodak Alaris -- has updated its app and introduced a new Facebook chatbot, both of which will pore over your photos on Facebook or those stored in your phone's camera roll and pick out images that qualify as a "Kodak Moment."

  • Getty Images

    Recommended Reading: Instagram's influence on restaurants

    by 
    Billy Steele
    Billy Steele
    07.22.2017

    Instagram Is Pushing Restaurants to Be Kitschy, Colorful and Irresistible to Photographers Casey Newton, The Verge It's no secret that Instagram is full of brunch pics and food porn, but restaurants have noticed the trend. The Verge details how food spots are catering to photo-happy eaters with interior design details, eye-catching spaces and the proper amount of light.

  • DoNotPay

    AI lawyer can help you with a thousand different legal issues

    by 
    Mallory Locklear
    Mallory Locklear
    07.12.2017

    Over two years ago, Joshua Browder, now a junior at Stanford University, created a chatbot that could contest parking tickets in New York City and London. By June of 2016, DoNotPay had successfully contested 160,000 parking tickets -- a 64 percent success rate -- and earlier this year, Browder added capabilities to assist asylum seekers in the US, UK and Canada. Now, the bot is able to assist with over 1,000 different legal issues in all 50 states and across the UK.

  • MSPowerUser

    Microsoft's "Zo" chatbot picked up some offensive habits

    by 
    Saqib Shah
    Saqib Shah
    07.04.2017

    It seems that creating well-behaved chatbots isn't easy. Over a year after Microsoft's "Tay" bot went full-on racist on Twitter, its successor "Zo" is suffering a similar affliction.

  • shutterstock

    Facebook made a bot that can lie for better bargains

    by 
    Mallory Locklear
    Mallory Locklear
    06.14.2017

    Chatbots can help you order pizza, accept payments and be super racist, but their usefulness has been pretty limited. However, Facebook announced today that it has created a much more capable bot by giving it the ability to negotiate, strategize, and plan ahead in a conversation.

  • Engadget

    'Actions on Google' lets app developers work inside Assistant

    by 
    Richard Lawler
    Richard Lawler
    05.17.2017

    We've seen AI-powered chat bots spread across different services, but Google is opening up a way for more companies to get in on the action. With "Actions on Google," you can stay in your app (or talking to an Assistant-enabled device like Google Home) to do something like order food just by having a conversation. During a demo on stage at Google's I/O keynote today, the company showed off ordering delivery from Panera, without needing to enter your home address or payment information, or even create a specialized account.

  • Zakokor via Getty Images

    Twitter wants you to slide into its DMs for account help

    by 
    Jon Fingas
    Jon Fingas
    05.16.2017

    Ever wanted to have a private chat with Twitter to settle your burning questions? At last, you can. As hinted a few weeks ago, Twitter has started offering both tips and account help through direct messages to @support. You're talking to a chatbot and not a live human, but this could still help you deal with abuse, regain control of an account or offer feedback without scrounging around Twitter's website first. It certainly beats having to publicly mention the @support account and hope for the best. Just don't expect them to give you an edit button and you'll be set.

  • crossstudio

    Slack predictably rejects a bot made for flirting at work

    by 
    Richard Lawler
    Richard Lawler
    05.10.2017

    Dating app Feeld released a Slack plug-in enabling coworkers to express mutual affection for each other, and a few days later, Slack has revealed it doesn't make the cut. Feeld founder Dimo Trifonov told The Atlantic he's been informed the app will not be listed in Slack's directory because of its developer policy, which says "We will remove Apps that we consider to be inappropriate for use in the workplace or that negatively impact the user experience on Slack. We reserve the right to remove or refuse any app that contains content that we believe violates the letter or spirit of these guidelines."

  • Getty Images/iStockphoto

    There's a slackbot for people who like to shit where they eat

    by 
    David Lumb
    David Lumb
    04.28.2017

    Online dating and work chat apps have been separate entities for entirely logical, productive and HR-compliant reasons. But a dating app-maker has decided that the line dividing office life and love life should be blurred with the help of a chatbot for the reigning king of productivity services, Slack. If you think company-sanctioned flirting through work messaging is a good idea, you should probably talk to your human resources department. Because this is playing with fire in a way that gets people fired.

  • Joshua Browder

    Parking ticket chat bot now helps refugees claim asylum

    by 
    Jon Fingas
    Jon Fingas
    03.06.2017

    Joshua Browder's chat bot lawyer, DoNotPay, is clearly multi-talented -- after getting people out of parking fines, it's now helping refugees find a home in a new country. Browder has adapted the AI to offer aid to asylum seekers in the US and Canada, and asylum support in the UK. The Facebook Messenger bot turns the asylum application process into a series of simple questions. Once you've finished, you'll have a filled form ready to go. Refugees in the UK still have to apply in person, but those in the US and Canada are largely set once they've finished the conversation.

  • Bloomberg via Getty Images

    Facebook Messenger bots are going to get a lot more verbose

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    03.05.2017

    Facebook's next updates for Messenger have a big focus on bots. Yep, Zuck is still trying to make "fetch" happen with those. Anyhow, the newest bits for the platform are mostly about letting others know that a bit of text originated from. That means from a shared bit of bot text will allow you to start a conversation with said bot from your existing conversation window. Even if you're using Messenger from desktop. In addition to a bunch of other developer-centric notes is word that the bot text limit has been doubled. So yeah, jumping from 320 characters to 640 means that the bots are about to get a lot more chatty.