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  • FCC eyes quicker responses to service complaints with new website

    by 
    Billy Steele
    Billy Steele
    01.13.2015

    If you're ready to air those grievances with your current cable, internet or phone service, the FCC has a new site to collect those complaints. The Commission's Consumer Help Center provides a list of common gripes concerning both broadcast and cable TV, radio, emergency communications and access for those folks with disabilities -- in addition to the aforementioned topics. It also provides tips on how to resolve the issue(s), and if you'd like, you can file a complaint without perusing the list to see where yours fits. Once submitted, each grumble is assigned a tracking number that will allow you to keep tabs on its status. They're sent directly to each network or service provider, and require a written response in 30 days that you'll get a copy of, too. [Photo credit: Brendan Smialowski/AFP/Getty Images]