Customer satisfaction

09.09.11
Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia
09.09.11

Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia

Not only is Apple shipping the most smartphones, it's also shipping the best smartphones -- if yo...

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08.02.11
Survey: Apple's lead in tech support satisfaction is slipping
08.02.11

Survey: Apple's lead in tech support satisfaction is slipping

According to a survey [PDF] of over 4,000 customers, satisfaction with Apple's phone-based suppor...

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07.18.11
iPhone growth moving towards Android in US
07.18.11

iPhone growth moving towards Android in US

Things are looking wonderful for Apple's iPhone these days, according to a study of US smartpho...

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05.18.11
Sprint joins Verizon atop customer satisfaction survey
05.18.11

Sprint joins Verizon atop customer satisfaction survey

Sprint is on a bit of a roll recently. Sure, there were some problems with its Google Voice integrat...

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04.06.11
Survey says AT&T drops more calls than Verizon, these bar charts don't lie
04.06.11

Survey says AT&T drops more calls than Verizon, these bar charts don't lie

Wondering which carrier you should buy your iPhone on? There's a survey for that. ChangeWave Resear...

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09.22.10
Apple tops consumer satisfaction survey again
09.22.10

Apple tops consumer satisfaction survey again

For the seventh straight year in a row, Apple has topped the American Customer Satisfaction Index s...

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Uncovering the intersection of art and technology - Nov 14, 2017
Join artists, technologists, creators and entertainers.
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08.04.10
Report: iPhone 4 owners report fewer dropped calls than iPhone 3GS
08.04.10

Report: iPhone 4 owners report fewer dropped calls than iPhone 3GS

With all of the Antennagate hoopla since the release of the iPhone 4, you'd think that owners of th...

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05.19.10
AT&T Wireless CEO not worried if Verizon gets the iPhone
05.19.10

AT&T Wireless CEO not worried if Verizon gets the iPhone

That's the word from AT&T honcho Ralph de la Vega this morning at a JPMorgan tech conference, as...

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01.01.10
Apple's online store brought the Merry into the 2009 Christmas season
01.01.10

Apple's online store brought the Merry into the 2009 Christmas season

In some more bright, shiny, and happy Apple news for this first day of 2010, Computerworld is report...

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