customer-database

Latest

  • Trion Worlds customer database hacked, 'no evidence' credit card info stolen

    by 
    Justin Olivetti
    Justin Olivetti
    12.22.2011

    Trion Worlds has become the latest in a long string of MMO studio security breaches this year, as the company reported an intrusion into its customer database. At risk of compromise were customers' user names, passwords, birthdates, email and billing addresses, and partial credit card info. However, the company states that "there is no evidence" that full credit card numbers were stolen at this time. In a message posted on the Trion Worlds website, the company promises that it is both researching the intrusion and taking steps to increase security. As part of this, all RIFT players will be asked to change passwords and security questions, and their mobile authenticators will need to be reconnected. The company urges customers to watch their bank statements for questionable activity, and provides customers with resources to get a free credit report and putting a freeze on credit reports. To compensate customers for the issue, Trion is providing all RIFT players with three extra days of gaming time and a Moneybags' Purse that increases all money looted by 10% in-game. [Thanks to everyone who sent this in!]

  • Epsilon breach exposes TiVo, Best Buy email addresses, spambots stir into action

    by 
    Vlad Savov
    Vlad Savov
    04.03.2011

    If you're subscribed to any of TiVo's email-based communiqués, now would be a good time to make sure your spam filters are up to scratch. Epsilon, TiVo's email service provider, has reported the discovery of a security breach that has compromised the privacy of some customers' names and / or email addresses. A rigorous investigation has concluded that no other personal data was exposed, however it's not just TiVo that's affected -- other big names, such as JPMorgan Chase, Citi, US Bank, Kroger, and Walgreens have also seen their users' deets dished out to the unidentified intruder. As we say, no credit card numbers or any other truly sensitive data has escaped, so the only thing you really have to fear is fear itself... and an onslaught of spam. Update: Best Buy and the US College Board have also joined the extremely broad list of affected organizations now, judging by the warning emails they've been sending off to our readers. Valued Best Buy customers should expect an email similar to the scawl posted after the break. Update 2: You can also count Chase Bank customers among those also affected -- not their bank accounts, mind, but their e-mail addresses. [Thanks to everyone who sent this in]