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06.13.17
Twitter DM buttons let brands help (or sell to) users
06.13.17 in

Twitter DM buttons let brands help (or sell to) users

The buttons were made to complement the social network's Direct Messaging Cards.

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05.03.17
Valve: Steam gets 75,000 complaints a day, so be patient
05.03.17 in

Valve: Steam gets 75,000 complaints a day, so be patient

The company responds to accusations of slow customer service by pointing out it's not just you.

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01.18.17
Ofcom fines EE £2.7 million for overcharging customers
01.18.17 in

Ofcom fines EE £2.7 million for overcharging customers

Ofcom says EE's "carelessness" and "negligence" was to blame for the billing mistakes.

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11.17.16
Smarter bots are coming to Facebook, Google and Amazon assistants
11.17.16 in

Smarter bots are coming to Facebook, Google and Amazon assistants

MindMeld's tech gives assistants a "deep understanding" of products and services.

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