Customs

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  • Unrecognizable people, a view from the back, a queue at the airport for check-in.

    US border forces are seizing Americans' phone data and storing it for 15 years

    by 
    Mariella Moon
    Mariella Moon
    09.16.2022

    Border officials can copy information from travelers' phones without a warrant.

  • Moussa81 via Getty Images

    Air travelers entering US face long delays as CBP computers crash

    by 
    Andrew Tarantola
    Andrew Tarantola
    08.16.2019

    Air travellers entering the US were delayed on Friday after a computer issue prevented customs officials from processing their immigration information. The CBP is reportedly investigating the problem but have yet to identify the cause.

  • Joe Raedle/Getty Images

    Hackers steal traveler photos and license plates from US Customs

    by 
    Jon Fingas
    Jon Fingas
    06.10.2019

    If you were wondering why it can be risky for governments to collect traveler images en masse on connected systems... well, here's why. US Customs and Border Protection has confirmed that hackers stole traveler images from a subcontractor, including photos of people entering or leaving the country as well as copies of their license plates. In a statement, CBP said that the subcontractor had "violated mandatory security and privacy protocols" by transferring the data to its own network.

  • tzahiV via Getty Images

    Senators propose legislation to protect your phone at the border

    by 
    Christine Fisher
    Christine Fisher
    05.23.2019

    For years, US border agents have been demanding access to digital devices as people pass into and out of the country. The practice has raised red flags and lawsuits, and the number of searches has spiked under the Trump Administration. Last month, the ACLU charged federal agents with wielding "near-unfettered authority" to search phones, PCs and other devices. Yesterday, Senators Ron Wyden (D-OR) and Rand Paul (R-KY) introduced a bill that would require agents to obtain a warrant or written consent before they crack open digital devices and snag users' data.

  • Bloomberg via Getty Images

    A US customs computer snafu caused major airport delays

    by 
    Steve Dent
    Steve Dent
    01.02.2018

    US Customs and Immigration computers went down at various airports around the US yesterday, causing some havoc for travelers returning from holidays. It left hundreds of folks stuck in lines for a couple of hours in a part of the airport where there's normally not a lot to do. The agency didn't say what caused the problem, but said "there is no indication the service disruption was malicious in nature."

  • Joe Raedle/Getty Images

    EFF says border control needs a warrant to search your tech

    by 
    Rachel England
    Rachel England
    08.09.2017

    The Electronic Frontier Foundation (EFF) has submitted a court filing arguing that federal agents at international airports should obtain a warrant before snooping through passenger laptops, phones and other digital devices. Warrantless border searches are currently permissible under an exception to the Fourth Amendment, but as EFF notes, the number of these searches has more than doubled since President Trump moved into the White House.

  • Filograph via Getty Images

    US Customs can search phones but not data stored in the cloud

    by 
    Mariella Moon
    Mariella Moon
    07.14.2017

    If you're entering or exiting the US anytime soon, take note: border officials can search your devices with or without probable cause, but they can't touch anything stored solely in the cloud. Acting US Customs and Border Protection commissioner Kevin McALeenan has revealed the limit of the division's power in a response to Senator Ron Wyden's letter to Homeland Security.

  • Delta

    Delta will test face-scanning for checked baggage this summer (updated)

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    05.15.2017

    This summer, Delta will test a facial recognition system for checking luggage. The airline says that the move is an effort to save customers time and further streamline the pre-flight process. "One machine will be equipped to test facial recognition technology to match customers with their passport photos through identification verification," the press release says.

  • Getty Images

    US ordered social media checks for some visa applicants

    by 
    Steve Dent
    Steve Dent
    03.23.2017

    US Secretary of State Rex Tillerson ordered "mandatory social media checks" on all visa applicants who visited ISIS-controlled regions, according to memos seen by Reuters. That could explain why some visitors to the US have complained about increased demands by customs officials to access phones and passwords for Twitter, Facebook and other social media accounts.

  • Homeland Security wants social media info from foreign visitors

    by 
    Mariella Moon
    Mariella Moon
    06.24.2016

    Someday, departure and arrival forms in the US might have a new section asking foreign nationals for their Facebook and Twitter accounts. The Department of Homeland Security has submitted a proposal to add a section in those forms that reads: "Please enter information associated with your online presence--Provider/Platform--Social media identifier." According to the info published by the Federal Register, it would be an optional field and would only ask for people's usernames on social media platforms, not their passwords.

  • US Customs seized $35,000 worth of counterfeit Fitbits

    by 
    Daniel Cooper
    Daniel Cooper
    01.13.2016

    Being one of the most identifiable names in a technology sector means that people will always want in on your turf. It's a problem that Fitbit knows all too well, since it's now dealing not just with generic clones of its devices, but counterfeit models as well. US Customs and Border Protection has revealed that it seized $35,000 worth of fake Fitbits as they arrived into Philadelphia on a shipment from Hong Kong. The devices were nabbed on January 4th, putting the stops on at least 350 people's new year's resolutions to slim down.

  • Robot agents will spare you from airport customs checks

    by 
    Jon Fingas
    Jon Fingas
    06.22.2015

    If you're a frequent international flier, you know the pain of the customs check -- outside of the security inspection, it's one of the biggest hurdles you have to clear at the airport. You won't have to deal with it for much longer if Thales has its way. The electronics firm has developed a robot agent that not only checks you into your flight and prints tickets, but shares both a headshot and an iris scan with airport computers to verify whether or not you're a known threat. You wouldn't necessarily have to visit customs after landing in a new country -- you'd just leave the airport. Also, your boarding pass would include an encrypted version of that photo to save you the trouble of an ID inspection at the gate.

  • Matrix One gets delayed at customs, manufacturer suspends new orders of $90 tablet

    by 
    Zachary Lutz
    Zachary Lutz
    11.06.2012

    In early August, we reported that the Matrix One $90 tablet was finally available for sale, but it now seems that the celebration was a bit pre-mature. Anyone who might've ordered the bargain bin slate must now wait for the company to move through a mess of red tape, as Matrix One has revealed that all of its shipments have been delayed at customs. While the company hasn't given any specific reason for the holdup, it's since suspended the ordering process as it waits for the current shipments to clear. For its part, Matrix One states that it's diligently working toward a resolution and promises to provide further updates as they become available. If you're concerned about your order, feel free to hit up the company directly. You'll find everything you need in Matrix One's full statement after the break. [Thanks, Michael]

  • Storyboard: RP 101 - The mechanics of interaction

    by 
    Eliot Lefebvre
    Eliot Lefebvre
    10.26.2012

    There are a lot of times in life when you're expected to figure out the mechanics of something by jumping in facefirst. Your first time roleplaying is among them. You know about all of the groundwork you need to do before you start roleplaying, and you know about what happens when you are roleplaying, but the first time you roleplay is going to be filled with a lot of awkward half-starts and confusion over what you're supposed to do at any given moment. So it's a lot like the first time you learned how to ride a bicycle. Yes, I was building up to the bicycle analogy; what did you think I was going for? Part of this is because most people have The Friend Who Roleplays, who introduces you by example; you don't need to find out how it's done because someone who already knows is showing you. But maybe you don't have a roleplaying buddy or anything beyond a desire to see what all the fuss is about. Rather than discussing anything more abstract, I'm going to talk about the bare mechanics of roleplaying -- stuff to do when you start, stuff to keep in mind, and the pure mechanical aspects of conveying a character through text and a few model animations. This is both easier and harder than it sounds.

  • Sennheiser boasts anti-counterfeit efforts, unveils new authentication technologies

    by 
    Richard Lai
    Richard Lai
    08.22.2012

    Sennheiser is using Tesa PrioSpot authenticity labels plus a "fool-proof" online look-up system as part of its anti-counterfeit efforts in China.

  • Customs stops delaying HTC One X and EVO 4G LTE devices after 'review'

    by 
    Sharif Sakr
    Sharif Sakr
    05.30.2012

    HTC-branded crates have been trickling through customs for ten days already, following a total clamp-down earlier in May, but it's only now that they're able to pass through without lengthy extra checks. The manufacturer says it has "completed the review process with US Customs" and that it is "confident that we will soon be able to meet the demand for our products." That obviously raises the question as to why the HTC One X and EVO 4G LTE devices were held up in the first place. The ITC had earlier ruled that HTC infringed on an Apple patent about data detection, concerning a handset's ability to recognize and move around personal data, for example between the contact entry and the calendar, and it had given HTC until April to remove that feature. HTC agreed to that, but it appears customs officials initially needed to check every box to ensure that products arriving in the US were of the compliant type. Meanwhile, the LTE part of the EVO 4G is still waiting for its luggage.

  • Customs slowly letting HTC handsets into the US, can't say which ones

    by 
    Sean Buckley
    Sean Buckley
    05.20.2012

    Still waiting for your HTC handset to make its way through customs? Ratchet your hopes just a smidge higher, because the company says it's making progress. "Some models have gone through inspection and been released to our carriers customers," the firm stated in an investor statement today. HTC explained that each of the contested models needs to be reviewed by officials before release, and assures customers that it is working with customs to speed along the process. Which devices are making it through? "We don't have the status of each specific device at this time," HTC says, "We remain confident that this issue will be resolved soon." Sure, that's not much to go off of, but we'll take what we can get.

  • Best Buy expects EVO 4G LTE to land May 23rd, HTC remains cautious

    by 
    Myriam Joire
    Myriam Joire
    05.17.2012

    We've received a boatload of tips that folks who have pre-ordered the EVO 4G LTE at Best Buy are now seeing a new release date of May 23rd. Does this mean Sprint's flagship handset is getting close to leaving those dreaded customs halls? Here's HTC's take on the matter: HTC is working closely with U.S. Customs to secure approval for shipments of the HTC One X and HTC EVO 4G LTE. We have not made any announcements about a new launch date and will provide an update on availability as soon as we can do so confidently. While it's quite possible Best Buy knows something we don't, perhaps it's best to take this new release date with a grain of salt. Let us know what you think in the comments and hit the break for a screenshot of an updated pre-order. [Thanks to everyone who sent this in]

  • HTC handsets delayed at US customs due to ITC injunction over Apple patent

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    05.16.2012

    HTC confirmed to The Verge that its One X phone for AT&T and EVO 4G LTE handset for Sprint are being held at the border by customs officials. The shipments are being delayed while the government agency reviews the packages in accordance with an ITC ruling that banned the import of HTC's Android smartphones. In December 2011, the ITC ruled that HTC violated Apple patents, one of which describe a UI feature that lets you tap on an address or phone number as a link and pull down a menu of appropriate actions. HTC said in a statement to the Wall Street Journal that its products are no longer infringing, "We believe we have worked around our design and are now in compliance with the ITC ruling. We are cooperating with the U.S. Customs to speed up the review process." Depending on how long it takes for the review, HTC could face shortages of its One X, which went on sale last month with AT&T. It may also have to delay its May 18 launch of the EVO 4G LTE with Sprint.

  • HTC One X and EVO 4G LTE delayed at customs due to ITC exclusion order (updated)

    by 
    Myriam Joire
    Myriam Joire
    05.15.2012

    We've just received a statement from HTC indicating that two of its flagship devices -- the One X for AT&T and the EVO 4G LTE for Sprint -- have been delayed at customs due to an ITC exclusion order that was handed down last December at Apple's behest. That order was set to go into effect on April 19th, and it looks like HTC's two new stateside superphones are the first to feel Apple's the government's wrath. Here's HTC's take on the matter: The US availability of the HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. The HTC One X and HTC EVO 4G LTE have been received enthusiastically by customers and we appreciate their patience as we work to get these products into their hands as soon as possible. We've reached out to HTC for clarification on the delay and to find out if this will affect the launch of the EVO 4G LTE, which is expected to hit the shelves this Friday, May 18th. Stay tuned for updates. Update: While HTC doesn't have any additional information to share at this time, we've also contacted AT&T and Sprint for comment. Let's just hope that the issue can be resolved in a timely manner. Update 2: Sprint and AT&T both declined to comment, but HTC provided the following information about the EVO 4G LTE: We can confirm that the product will not be in stores this Friday. Products for pre-order are on hold. We'll provide a ship date as soon as we're able. HTC will work with Sprint to maintain the promise for pre-order customers so they will be among the first to receive their HTC EVO 4G LTE units when available.