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  • Russian carrier gives $5,000 vacation to its most data hungry customer

    by 
    Amar Toor
    Amar Toor
    02.06.2012

    Use more data, win more prizes. It may sound counterintuitive, but that's exactly what Russian operator MegaFon is offering to its subscribers, as part of a curious 3G promotion. It all began back in November, when the provider announced a rather straightforward contest: customers who downloaded the most data with their 3G modems would be awarded prizes worth up to one million rubles (about $33,000), including a $5,000 vacation. According to Russian news site C News, MegaFon launched the campaign in order to showcase the expanse of its data network, which apparently covers more than 80 percent of northwestern Russia and offers speeds of up to 21Mbps. The promotion came to an official close on January 31st, with the coronation of a lucky winner who, over the course of a single week, managed to scarf down 419GB of data on the company's 3G network. MegaFon didn't offer usage statistics on the second and third place winners, nor did it say what they won for their efforts, if you wanna call them that.

  • Verizon offers vague statement, no apology for LTE downtime

    by 
    Zach Honig
    Zach Honig
    12.30.2011

    Earlier this week, you may have noticed that your Verizon Wireless LTE smartphone couldn't do inconsequential things like update your inbox, or pull up a webpage. This happened once. Then twice. And finally a third time this month. And what's the root cause? "Growing pains," according to the carrier's latest statement. And since growing pains are a natural consequence of adolescence, there's no reason for Verizon to issue any kind of apology to its paying customers, who naturally expect such inconsistencies from "the most advanced 4GLTE wireless network in the world." Now, some of you also reported issues connecting to the 3G network, which Verizon reps claim didn't experience any downtime. Instead, your hiccups were a result of being "unable to connect to the 3G Network as quickly as [Verizon] would have liked." Have any questions? Of course you don't. Such can be expected from any carrier, just like the requirement to fork over two bucks for the convenience of paying your monthly bill.

  • Verizon confirms latest LTE outage restored, again claims 3G operated normally

    by 
    Zach Honig
    Zach Honig
    12.29.2011

    Verizon Wireless appears to be standing behind its claims of operating "the nation's largest, most reliable 3G network and the nation's largest 4G LTE network," following this month's latest nationwide data outage. A Verizon spokesperson wrote in to inform us that "the 4GLTE issue was resolved overnight. 3G operated normally; calling, texting were unaffected." We were unable to access data on both LTE and 3G CDMA networks with our Galaxy Nexus yesterday, however. Verizon may be working furiously to add cities to its LTE coverage map, but with repeated outages and little clarification this month, it may be a very long time before the carrier can include 4G reliability in its corporate maxim.

  • Verizon confirms LTE data services fully restored, 3G never affected

    by 
    Zach Honig
    Zach Honig
    12.21.2011

    Several hours after service issues were first reported this morning, Verizon Wireless has confirmed that 4G LTE service has been restored throughout the country, and that 3G CDMA services were never affected. So that miserable half-day of reliving the pain of 3G speeds is now behind us, hopefully never to return.

  • PSA: Verizon users reporting data outages across the US (update: back up)

    by 
    Amar Toor
    Amar Toor
    12.21.2011

    If you're having trouble getting a data connection on your Verizon-branded handset this morning, you're not alone. We've been receiving a bevy of tips from disgruntled Verizon customers, due to an apparently widespread outage across the carrier's mobile data network. Based on what we're seeing on Verizon's @vzwsupport Twitter feed and forums (linked below), it looks as if both 3G and 4G networks have been affected. We tested some handsets in the San Francisco area, and can confirm that data connections there are indeed down at the moment. We've reached out to Verizon for comment, and will let you know as soon as we hear more. Update: Verizon's 3G CDMA network appears to be up, but 4G LTE services are still unavailable. Meanwhile, Verizon reps confirmed to us that the company is looking into the outage. Update: LTE users in New Jersey are reporting that the service is back up, and we're online in New York City as well. Update (again): And now for something completely different: a statement from Verizon. Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today. Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally. [Thanks to everyone who sent this in]