information-theft

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  • Square-Enix says no user info stolen during security breach

    by 
    Justin Olivetti
    Justin Olivetti
    12.21.2011

    A week ago we reported that Square-Enix's Members site, a loyalty program for fans of the studio's games, suffered an unwarranted intrusion and was subsequently taken offline as the company conducted an investigation. It turns out that the best possible outcome of this investigation has occurred, as no personal information was stolen. Subsequently, the company plans to bring its Japanese and North American websites back online by the end of the month. Square-Enix posted the following notice as an update: As a result of our continuing investigation, we have now confirmed that the database in which we store personal information was NOT accessed during the recent server intrusion. Therefore, your personal information was NOT compromised by an unknown third party. Square-Enix is planning to restart the Square Enix Members service by the end of December. Details of the schedule will be announced at a later date. We deeply regret any inconvenience this may have caused our customers and fans, and appreciate your patience.

  • Square Enix Members server hacked, personal info possibly compromised

    by 
    Justin Olivetti
    Justin Olivetti
    12.14.2011

    Square-Enix has sounded the klaxons and let out the guard dogs in response to an "unauthorized access" on one of its Square Enix Members servers. The web service was taken offline in North America and Japan while the company investigates the situation and determines how serious the problem is. Fortunately, it doesn't appear as if credit card information is at stake, although some users' personal information may be: We are assessing the full extent of this potential breach to determine what data, if any, was compromised and will provide more details as soon as possible. While some personal information may have been accessed, we can confirm that there is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information. We estimate that the suspension will continue for a few days until we complete our investigation and counter-measures. We will update you as we learn more. Square Enix Members is a loyalty program that dishes out rewards in exchange for players who register Square-Enix games with the service. The website does store users' names, addresses, usernames, and passwords.