Iphone4Antenna
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iPhone 4 antennagate class-action lawsuit settled, owners to receive $15 or a free case (update)
According to CNET, a class-action lawsuit over the iPhone 4's troublesome antenna, aka Antennagate, has been settled. The planned resolution will net US residents who bought one and presumably either $15 in cash or (another?) free bumper case. CNET quotes co-lead counsel Ira Rothken (who, by the way, also represents Megaupload) saying that he believes the settlement is "fair and reasonable", affecting some 25 million people who will be notified by email and through print ads in USA Today and Macworld. Once they've received the heads up, they can go to www.iPhone4Settlement.com (not up and running yet) to register their claims. When the issue first came to light back in 2010 Apple suggested holding it differently before saying it would tweak its signal display formulas and, eventually, offering the free cases. Hopefully for the company and its users, this resolution puts the issue -- which is not a problem on the new 4S -- to bed.Update: We spoke to an Apple representative who confirmed that the settlement is for those customers who chose not to take a free case or return their phone back in 2010. It looks like holding out didn't get you much more than the option to take $15 cash instead, but we'll simply consider it a much-needed opportunity to reflect on the International Year of Biodiversity that was.
Apple to give away free cases to iPhone 4 users
Apple's not really ready to say it's sorry about the iPhone 4 antenna design, but it is willing to give all you darn squeaky wheels free cases for your trouble. Since Apple can't build its own Bumpers fast enough, it will give you a few options and let you decide, then send it your way for free as long as you purchased the phone before September 30th. Not good enough for you? Well, if you already bought a bumper from Apple you'll get a refund, and you can also return your phone for a full refund within 30 days as long as it's unharmed.This solution comes at the end of 22 days of Apple engineers "working their butts off," according to Steve, with "physics" ultimately being pinned as the main culprit. Apple claims you can replicate the left-handed "death grip" bar-dropping problem on the BlackBerry Bold 9700, HTC Droid Eris, and Samsung Omnia II, and that "phones aren't perfect." Steve also claims that only 0.55% of people who bought the iPhone 4 have called into AppleCare to complain about the antenna, and the phone has a 1.7% return rate at AT&T, compared to 6% with the 3GS, though he would cop to a slight increase in dropped calls over the iPhone 3GS. For this Steve has what he confesses to be a pet theory: that 3GS users were using the case they had from the 3G, and therefore weren't met with the horrible reality of a naked, call dropping handset. Hence the free case solution, which will probably satisfy some, infuriate others, and never even blip onto the radar of many of the massive horde of consumers that's devoured this product in unprecedented numbers.Update: Our own Richard Lai just waltzed down to the Regent Street Apple Store in London with his iPhone Bumper receipt in hand. A few minutes later he left with cold, hard cash, and kept the Bumper to boot. Seems as if the refund effort is a go, at least over in the UK.Update 2: We've heard from several tipsters saying Apple no longer does Bumper refunds at its stores; customers will now have to make an online claim instead. Looks like we got super lucky.
Consumer Reports: Apple's Bumper fixes iPhone 4 antenna issue
The organization's report stated that "With the Bumper fitted, we repeated the test procedure, placing a finger on the Bumper at the point at which it covers the gap below. The result was a negligible drop in signal strength - so slight that it would not have any effect, in our judgment." Consumer Reports went on to say that duct tape would also do the trick, and that in their opinion, any fix should be done at Apple's cost and should not come out of the consumer's wallet. While this doesn't provide an answer for other reported problems such as the "proximity sensor issue" or the "Bluetooth headset issue," it does lend some strength to speculation that Apple could announce a giveaway of Bumpers to all iPhone 4 owners at tomorrow's press conference. An offer of a free Bumper to every iPhone 4 owner would be a much less expensive solution to the antenna issue than a full-scale recall of the devices. [via MacObserver]
Apple to hold iPhone 4 press conference this Friday
Headline says it all folks. Obviously the company is going to be getting out in front of this antenna drama (finally). We've been invited and we'll be there, reporting live! It all happens at 10AM PT, Friday the 16th. If you haven't caught up on the story (and if that's the case, where have you been?), here's a little background on the issue in reverse chronological order: Yes, the iPhone 4 is broken / No, the iPhone 4 is not broken Consumer Reports confirms iPhone 4 antenna problems -- and so do we Apple: iPhone 4 reception problem is a software issue, fix coming in 'a few weeks' iPhone 4's antenna problem looks worse than it is, but it's still bad Apple hiring iPhone antenna engineers for some reason Apple telling reps to smooth over iPhone 4 reception complaints, not to offer free bumpers? iPhone 4 antenna woes contextualized by dude in the know The Jimmy Fallon Test: is the iPhone 4 dropping fewer calls? Hey Apple, you're holding it wrong Apple responds to iPhone 4 reception issues: you're holding the phone the wrong way
