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EVE Evolved: EVE Online's new tutorial
If you've ever tried EVE Online and couldn't make it through the cumbersome tutorial, you might want to revisit it. The new player experience received a huge update with the recent Inferno 1.2 patch, which visually updated the starter tutorial and revamped the rookie ships and free frigates players are given. The new tutorial is fully up to date, even introducing recent gameplay updates like the "loot all" button on cargo containers and the new interface for accessing agent missions while in space. A lot of effort has been put into the updated tutorial, but has it really made a difference? This week I gave it a try to find out. Last night at around 6 p.m. EVE time (GMT), there were over 38,000 players online, and only 1,200 were marked as trial accounts. I logged in to find 2,800 players in Rookie Help, a mandatory help channel exclusively for characters under 30 days old. That means just over 7% of characters logged in at the time were either rookies or veterans starting new alternate characters. With only 1,200 of those characters being on trial accounts, a healthy number of the remaining 1,600 must have been recent signups on fully subscribed accounts. Even the most cynical player has to admit that these are encouraging numbers of new players. In this week's EVE Evolved, I give the new EVE tutorial a spin to find out whether now is a good time for new players to sign up.
EVE Evolved: The new player experience, part 2
Two weeks ago, I began an experiment to look into EVE Online's new player experience from the perspective of someone who has never played the game before. I convinced my friend Kajatta to try the game for the first time, with his only prior knowledge being the same stories, videos and screenshots that anyone will have seen before signing up to give the game a shot. In the first part of this investigation into the new player experience, Kajatta delivered a harsh first impression of the user interface and character creation. A common story I've heard when I'm talking to current EVE players is that many didn't really get into the game the first time they played. As happened to Kajatta, some found adapting to the UI and control scheme a jarring experience and were put off as a result. It was usually the second time they played EVE that seemed to make the game stick, whether that was restarting a new character immediately or giving the game a second try up to a year later. Could it be that EVE is most likely to appeal to new players the second time they play it? To put this theory to the test, this week Kajatta took a fresh second stab at EVE Online and played through all the career agent content. But has his first attempt provide the equipment necessary to scale EVE's famous learning cliff, or did the UI and control scheme prove as impenetrable a barrier as ever? In this week's EVE Evolved, Kajatta delivers his verdict on whether EVE is better the second time around and delves into the Cash Flow For Capsuleers combat missions.
EVE Evolved: The new player experience
Ever since a graph showing a downward trend in daily peak concurrent logins started to make the rounds on blogs, players have insisted that EVE Online's recent Incarna expansion has been a complete failure. I mentioned in an earlier article that we should really have expected this as the captain's quarters were primarily designed with new players in mind. Starting the game as an avatar, even one who's been grounded in his space-room by his space-dad, helps people identify with their characters in a way that bridges the gap between EVE and traditional avatar-based MMOs. By introducing a player to his character as a person rather than a ship, the new player experience may also help make the loss of a ship not such a big deal. It's all fine and well to theorise about Incarna's success or failure, but ultimately it's only new players who can make that determination. If the captain's quarters do their job of flattening that initially jarring part of EVE's learning curve, the expansion's effect on subscriptions would be to convert more free trials into paid accounts -- an effect that wouldn't be immediately noticeable until another exciting and heavily advertised gameplay expansion brings in large numbers of new players. To help figure out if the captain's quarters have been successful in that regard, we have to turn to people who have never played EVE before. In this week's EVE Evolved, I finally convince my friend Kajatta to try EVE for the first time. I delve into his first experiences with the game to find out what EVE does right and wrong in the new player experience.
