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The Daily Grind: What MMO company has given you good customer service?
A couple of Lord of the Rings Online's Inn League deeds are broken, which is unfortunate because the main reason I showed up for this year's Summer Festival was to finish the Inn League stuff on my newest character. I submitted a customer service ticket, and after having it closed with no action because I was offline (Turbine CSRs can't email, I guess?), I opened another one and remained online for a couple of hours so that I could be told that there is nothing to be done about broken deeds. All of this is a long-winded way of saying that I find Turbine's customer service off-putting. It's also a prelude to today's Daily Grind question. What MMO company has given you good customer service, and what was the circumstance? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
