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  • Microsoft gives Windows XP users $100 off new Windows 8 PCs, but only on select models

    by 
    Dana Wollman
    Dana Wollman
    03.21.2014

    First Microsoft used warnings and migration tools to help make Windows XP users upgrade. Now, it's trying a different tack: bribery. In an effort to get folks to stop using the 12-year-old OS, Microsoft is offering XP hold-outs a $100 discount off new Windows 8 PCs. That sounds like a sweet deal -- and it might well be -- but there are several catches you should be aware of. First off, the promotion only applies to a select few models, and you'll need to visit a Microsoft Store to even see the full list.

  • Want to test drive an Xbox One? Go to a Microsoft store

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    11.09.2013

    If today's deluge of Xbox One news has you itching to try it out yourself ahead of this month's launch, Microsoft has good news for you. Redmond's retail stores will have demo kiosks of the new console set up, and you can play any game you want, as long as it's Forza Motorsport 5. Want more? If you kick the next-gen console's tires, you'll be entered to win a Forza prize pack that includes a Polk soundbar, Ferrari racing wheel and a $2,000 gift card to use toward a new TV. Sure, Microsoft stores might not be as ubiquitous as Sony's PlayStation 4 demo locations, but at least these preview spots stay in one place.

  • Nokia Lumia 1020 price drops to $199 in the US

    by 
    Jon Fingas
    Jon Fingas
    09.07.2013

    One of the barriers to Lumia 1020 adoption in the US has been the high price; you've had to really love phone photography to justify spending $299 on-contract. That shouldn't be an issue from now on, as both AT&T and Microsoft have permanently dropped the Nokia flagship's price to $199 with a two-year agreement. If you buy from the Microsoft Store, you'll even get a free black camera grip through a limited-time offer. The new pricing might not sway every Windows Phone fan when a next-gen Lumia may lurk just around the corner, but those who've been waiting for a good bargain on the 1020 will find one at the source links.

  • Microsoft and Best Buy partner to create 'store-within-a-store' (video)

    by 
    Tim Stevens
    Tim Stevens
    06.13.2013

    While Microsoft has long had its own retail chain, the success of those string of retail outlets has been occasionally debated -- just like the dancing moves of its employees. Still, the company has continually pledged to continue their roll-out and, today, that effort got a major boost. Microsoft and Best Buy are partnering to launch over 600 instances of a "store-within-a-store," 1,500 to 2,200 square-foot installations within BBY's big boxes that will host Microsoft specialists to "create a superior customer experience at scale." The first stores open today in some markets, with the rest opening by September. This includes 500 through the US and a further 105 in Canada (some in Best Buy, some in Future Shop). Can the Geek Squad cadets buck up and handle these new responsibilities? Stay tuned to find out.

  • Microsoft sells out of 128GB Surface Pro models online and in some stores

    by 
    Jon Fingas
    Jon Fingas
    02.09.2013

    If you were wondering how well the public would take to a Microsoft-made tablet costing $899 or more... quite well, at least from initial impressions. The 128GB Surface Pro has sold out at Microsoft's US online store, and checks suggest a lack of stock at both the company's retail stores as well as Best Buy and Staples. Canada is facing similar shortages at Best Buy and Future Shop. Not surprisingly, storage worries (since partly alleviated) have left the 64GB tablet as the only one in consistent supply, and we suspect that the 128GB model in Microsoft's Canadian store won't last for much longer. We'd be cautious before declaring the Surface Pro a runaway hit, however -- there's no word on how many units each store had, and Microsoft has refrained from reporting Surface sale numbers to date. Still, the early uptake is good news for Microsoft's first foray into designing an x86 PC, and it shows that many early adopters aren't hung up on the price.

  • Daily Update for November 26, 2012

    by 
    Steve Sande
    Steve Sande
    11.26.2012

    It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for daily listening through iTunes, click here. No Flash? Click here to listen. Subscribe via RSS

  • Apple store vs Microsoft store on Black Friday

    by 
    Michael Grothaus
    Michael Grothaus
    11.26.2012

    Philip Elmer-Dewitt pointed out an interesting "survey" conducted by Piper Jaffray analyst Gene Munster this past Black Friday that compared sales at the Apple store in the Mall of America to sales of the Microsoft store directly across the hall. Given the wild popularity of Apple products, the following stats might not surprise many people: The Microsoft store had 47 percent less foot-traffic than the Apple store. Shoppers bought 17.2 items per hour at the Apple store versus 3.5 items per hour at the Microsoft store -- with all but two of the MS purchased being Xbox games. Shoppers at the Apple store bought an average of 11 iPads per hour versus zero Surface tablets per hour at the Microsoft store. By all accounts, these stats to seem to show a bad picture for Microsoft's holiday prospects -- and its Surface tablet. However, it's important to point out that, though this is an interesting anecdotal story, it's not very scientific for a few reasons. First, it only looked at one of each store in one mall in the country. Second, while Munster's crew spent eight hours counting heads and sales in the Apple store, they only spent two hours counting heads and sales in the Microsoft store – hardly a balanced survey. Still, given the popularity of Apple's products, the greater number of products in its consumer product line, and the lackluster consumer response to the Surface, it's not a stretch to imagine that the results of this survey could be playing out at more Apple and Microsoft stores across the country.

  • Skype launches gift cards, lets parents drop hints to distant kids

    by 
    Jon Fingas
    Jon Fingas
    11.20.2012

    Many empty-nester parents would like nothing more than to hear from their kids every now and then. For them, Skype's new gift cards might be the perfect not-so-subtle clue: both digital and physical cards are going on sale today that offer $10 or more in credit, either for the company's time-honored VoIP calling or (if need be) some Skype WiFi at the airport. Only online versions are customizable, although Americans who want something tangible can swing by the Microsoft Store, OfficeMax or Target. Skype's already brought prepaid credit to Mexico and the UK, but the cards should be more than welcome gift options for anyone who would otherwise have to spring for a prepaid phone card -- just be prepared for more heart-to-heart chats than usual if you're on the receiving end.

  • Canada calls dibs on Microsoft's first permanent international store

    by 
    Mark Hearn
    Mark Hearn
    11.17.2012

    Canadian Windows fans rejoice! The rumors have panned out, as Microsoft opened its first permanent non-US retail location on Friday at the Yorkdale Shopping Centre in Toronto. To celebrate this milestone, the company had a grand opening event with special guest Wayne Gretzky and a performance by the band Train. For the sake of die-hard Windows fans everywhere, here's hoping Microsoft is just scratching the Surface of its international expansion plans.

  • Microsoft's first international store set to open this fall in Canada

    by 
    Edgar Alvarez
    Edgar Alvarez
    07.12.2012

    Living it up in the True North and wishing there was a Microsoft Store near you to take advantage of that subsidized Xbox 360 deal? Or, you know, give Windows Phone a run for its money? Well, if all goes according to plan, you might be able to do just that pretty soon -- this fall, to be exact. According to Canadian Reviewer, Redmond's own Tedd Ladd has told the site his company's about to open up one of its decorated retail shops in Canada later this year, with Yorkdale Shopping Centre in Toronto being chosen as the place to help kick things off internationally. Currently, all of Microsoft's 20 B&M stores are in the US of A, so this would mark the outfit's first outside of the States -- and surprisingly enough, Ladd also mentioned this will be the 31st when it opens, perhaps hinting that there's some more on the way.

  • Microsoft touts 98-percent 'Smoked by Windows Phone' success rate, a few beg to differ

    by 
    Jon Fingas
    Jon Fingas
    05.08.2012

    Microsoft's "Smoked by Windows Phone" challenge has been long on claims that Windows Phone can outrace your smartphone platform of choice in day-to-day tasks, but it's been short on hard numbers. Until now, that is. Company Evangelist Ben Rudolph claims that over 50,000 smartphones -- or 98 percent of all contenders -- have been beaten in the challenges since the company started running them back at CES, with just 638 people having proved their devices faster at a trade show or a Microsoft Store. That's good news for advocates, although it doesn't come without its share of controversies over fairness and whether or not the challenges overlook the advantages of your Android phone, BlackBerry or iPhone. Ultimately, the real challenge for Microsoft may be translating those successes into real improvements for its so-so market share.

  • Microsoft reportedly launching subsidized Xbox 360 bundle next week for $99 with a two-year subscription

    by 
    Donald Melanson
    Donald Melanson
    05.02.2012

    Microsoft has long been pushing to get the Xbox 360 into as many living rooms as possible, and it looks like it could now be about to attempt a new tactic to further expand its reach. According to The Verge's sources, the company will launch a new bundle next week that will include both a 4GB Xbox 360 console and a Kinect sensor for just $99 -- the only catch being that you'll also have to sign a two-year contract at a rate of $15 a month. That will give you access to the Xbox Live Gold service, and potentially some additional streaming content, as well as a two-year warranty (there's also naturally an early termination fee for those that break the contract). From the sound of things, though, the new offering could be getting something of a soft launch -- the only outlet mentioned for the bundle so far is the rather limited number of Microsoft Stores in the US.

  • Apple Stores and Microsoft Stores by the numbers

    by 
    Steve Sande
    Steve Sande
    03.02.2012

    TUAW readers know from a series of posts we've run over the years that Microsoft has been opening self-branded stores throughout the U.S., usually just a stone's throw away from well-trafficked Apple Stores. Fortune's JP Mangalindan took a metaphorical bullet for the sake of a story and visited both the Microsoft Store and Apple Store in Santa Clara, California. What the reporter found was that while Microsoft is doing its best to emulate the look, feel and success of the Apple retail outlet, there are differences in the way that things are done. Mangalindan obviously had fun with his visits, listing the number of customers (14 at the Microsoft Store, 40 at the Apple Store), the number of employees on the floor (11 for Microsoft, 35 for Apple), and such questions as "Employees who said I wouldn't like the laptop I was looking at" (1 at the Microsoft Store, 0 at the Apple Store). My favorite part of the article was the response Mangalindan received from employees at each store when he told them that he was also looking at Macs -- "We're priced more competitively. What about this Ultrabook from ASUS? It's slim, light, and sexy" -- or at the Apple Store, also looking at PCs -- "Bro, they may be cheaper, but Apple's all about quality. Our customer service can't be beat. [fist bump]" While we've seen no definitive word on exactly how successful Microsoft's retail strategy is, we know that Microsoft is being almost fanatical about moving into the retail arena. TUAW has heard multiple accounts from Apple Store employees who have been approached by Microsoft to switch teams and go to work at Microsoft Stores; in some cases, the Microsoft offers have reflected dramatic bumps in salary over the comparable positions at the Apple stores. Have you had a good, bad or indifferent experience at either an Apple or Microsoft Store? Let your fellow readers know about it in the comments below.

  • Microsoft Store hacked in India, passwords stored in plain text

    by 
    Sean Buckley
    Sean Buckley
    02.12.2012

    Frequenters of India's online Microsoft Store were briefly greeted with the suspicious visage of a Guy Fawkes mask this morning, following a hack that compromised the site's user database. According to WPSauce, Microsoft Store India's landing page was briefly taken over by a hacker group called Evil Shadow Team, who, in addition to putting a new face on Windows products, revealed that user passwords were saved in plain text. The group's motivations are unknown, though the hacked page warned that an "unsafe system will be baptized." The store is now offline, suggesting that Microsoft may have regained control. Read on for a look at the compromised password database.[Thanks to everyone who sent this in]

  • Microsoft Store to expand retail presence by 2014, makes shopping for a PC redundant

    by 
    Joseph Volpe
    Joseph Volpe
    07.15.2011

    Microsoft really wants to hang with the cool kids at the mall. Or, at least park its retail derriere next to the likes of Apple's sleek boutiques -- to the tally of 86 stores by 2014. We know most of you are scratching your heads thinking, "Microsoft store? Don't you mean Best Buy?" Aye, but we don't. The MS-branded outfits started cropping up in 2009 and with 11 locations already dotting our map, COO Kevin Turner hopes to plant some more Windows flags in California, Florida, most of the northeast and even some overseas territories. Comments regarding the Ballmer-led company's retail expansion came during the 2011 Worldwide Partner Conference and centered mostly on the benefits of customer feedback. It sure is nice to see the former market monopolist catering to us plebes, but we're more interested in the D-list stars and awkward dancing destined to accompany opening ceremonies.

  • Microsoft offers free Xbox 360 with back-to-school PC, professors shake their gray, uncool heads

    by 
    Jesse Hicks
    Jesse Hicks
    05.19.2011

    With only the best interests of its younger customers at heart, Microsoft has a new back-to-school promotion: starting May 22, college students buying a new Windows 7 PC can also get a free Xbox 360 4GB console. That's right, free -- as long as your new computer cost at least $699 and came from Redmond or one of its partners, including HP and Dell. Online ordering will require a .edu email address, which even attendees of the School of Life know how to procure; if you'd rather shop at Best Buy or a Microsoft Store, you'll need an actual student ID. This isn't about convincing students they need more than a tablet computer, of course. It's about giving them the opportunity to be popular. "Get ready to be the coolest kid on your dorm floor with a killer new Windows 7 PC and an Xbox 360 -- all you really need for college," the company says. Yes, being the coolest kid on your dorm floor: pretty much the definition of Higher Education.

  • Toshiba puts its business laptops on a diet, intros the Portege R830, Tecra R840, and Tecra R850

    by 
    Dana Wollman
    Dana Wollman
    04.12.2011

    Toshiba's thin-but-full-powered Portege R700 was such a hit among business types that the company is now designing other machines in its svelte image. Tosh just unveiled the Tecra R840 and R850 -- both of which ape the R700's slim build -- along with the Portege R830, a refresh to the R700 itself. The R830 looks the same, though it has a strip on the edge of the lid that looks like it's made of magnesium alloy, but is actually plastic -- a material that's expected to improve the signals of the the various antennae housed underneath it. And -- surprise, surprise -- this refresh adds a USB 3.0 port and Intel Sandy Bridge processor, which the company says should bump the rated battery life to a max of 11 hours, up from eight. Not the corporate type? The company will also sell an $889 consumer version, the R835, that has a one-, not three-year, warranty, and loses enterprise-grade features -- namely, Intel's vPro technology, a docking connector, and an ExpressCard slot. Meanwhile, the 14-inch R840 and 15.6-inch R850 are also getting Sandy Bridge CPUs, USB 3.0 ports, chiclet keyboards and all-around trimmer silhouettes. These laptops are now made with fiberglass-reinforced casing and the same Honeycomb rib structure that made last year's R700 sturdy enough to grab one-handed. Of the two, the R840's slim-down is more dramatic: it's 25 percent thinner than the last-generation Tecra M11, as you can see in the comparison shots past the break. That's largely thanks to Intel's Airflow Cooling technology, which rearranges all of the heat-generating components in a row and draws in cool air from outside the notebook, instead of within. And Tosh claims the battery can last up to ten hours on a charge (11 with an SSD) -- a vast improvement over the five and a half to six hours it promised the last time around. Moving up in size to the R850 will get you a number pad, but not that cooling technology. But it is about an inch thick at its thinnest, a point the PC maker is pleased as punch about. The R830, R840, and R850 start at $1,049, $899, and $879, respectively, and are available now on Toshiba's site, with the consumer-friendly R835 on sale at Best Buy and through the Microsoft Store. %Gallery-120886% %Gallery-120738%

  • Dell Inspiron Duo and speaker dock up for pre-order at Microsoft Store now, no clue when they'll ship out

    by 
    Sean Hollister
    Sean Hollister
    11.21.2010

    The Dell-Microsoft symbiotic relationship continues where it left off with the Venue Pro, as another highly desirable piece of hardware has been made available at a Microsoft Store ahead of Dell: the transforming Inspiron Duo and its JBL-powered speaker dock. That's actually in your favor this time, however, as you won't have to trek across the countryside to one of Microsoft's seven brick-and-mortar stores, but rather grab the $549 convertible at Microsoft's website, and you can even get $50 off the audio station's typical $99 price. That said, these are most definitely pre-orders we're dealing with here and there's no expected shipping date on the site, so it's hard to tell if you're actually securing yourself the first spot in that "first week of December" line. They won't charge you until it ships, though, so if you're not willing to wait for our full review to see if that slick spinning screen is up to snuff, now is probably the time. [Thanks, Joe]

  • Caption Contest: Steve Ballmer goes on kill-crazy rampage at Microsoft Store

    by 
    Joshua Topolsky
    Joshua Topolsky
    11.19.2010

    In the photo above you see Microsoft's Steve Ballmer performing a ribbon cutting at the company's new store in Bellevue, Washington. Shortly after finishing with the ribbon, Ballmer proceeded to rampage the store and patrons, leaving 17 dead, 6 wounded, and a stunned Miley Cyrus wondering if she had made the wisest career decisions. Ballmer was finally subdued by Dave Matthews, who knocked the CEO unconscious with an 8-foot bong. Josh: "I'm a PC, and I'm going to mess up your insides so bad, you'll pray for death." Ben Bowers: "Anyone else want to claim Windows 7 was their idea?" Chris: "To the cloud! With Windows 7 and Windows Live, Microsoft can mix and match its CEO's best faces until it's able to piece together a photo it's proud to share." Ross: "Using the power of Control-X while mobile is just one of the many superpowers Ballmer has and Windows Phone 7 users don't." Darren: "Moments before this tremendous occasion, Ballmer begrudgingly confirmed a prompt questioning his true intentions to dismantle a red ribbon." Nilay: "Touch my junk and I'll have you arrested." Don: "There can only be one!" Vlad: "I love this company! I love it so much I'm gonna cut it up into little pieces and eat it!" Joe: "Clearly event organizers hadn't planned for every possible emergency." Thomas: "Baby Ballmer cuts his own cord thankyouverymuch." Myriam: "Developers! It's time to get cut and paste into Windows Phone 7..."

  • Dell Venue Pro on sale at Microsoft stores, but good luck getting one

    by 
    Chris Ziegler
    Chris Ziegler
    11.08.2010

    So, just as was rumored, it seems Dell pushed a small handful of Venue Pros to Microsoft's seven flagship stores for sale today. We just spoke with a friendly rep who told us they were "going fast" and didn't sound too confident that we'd be able to get one by the time we got down there, but theoretically if we did, it'd be $199 for a new line (or an eligible upgrade) or $449 outright. If you manage to score one, that'll put you about a week ahead of everyone else -- they aren't expected to be available straight from Dell's site until the 15th. On a related note, Dell's website is showing two configurations for the phone -- an 8GB and a 16GB model -- though none of the stores we called could tell us which one they were stocking. Let's hope for 16, eh? [Thanks, Andrew and @FocusedProverbs]