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  • Judge sides with Telus, says Rogers' 'most reliable' claim reeks of half-truths

    by 
    Chris Ziegler
    Chris Ziegler
    11.24.2009

    Wireless networks in the States have a storied history of throwing fits over each others' "most" and "best" claims -- and now they're really getting into it up north, too, seeing how Telus just lit up a shiny new 21Mbps HSPA network that seems to be matching or besting Rogers' existing infrastructure in many ways. As is all too often the case, the spat has ended up down in the court system where Telus is bellyaching that Rogers' claims of running "Canada's most reliable" and "fastest" airwaves have been invalid as of November 5, when its competing hardware went live (funny -- and telling -- that it didn't bother levying any complaints back in the CDMA days). Anyhow, a judge has just ruled -- apparently after analyzing paperwork filed by both sides -- that "the present network technology is at least equivalent between Rogers and Telus," invalidating Rogers' reliability claim. Rogers isn't too happy about this (though they've tiptoed away from speed claims in their latest advertising, smartly) and intends to appeal with new courtroom drama getting ready to roll on Friday. So, we turn it over to our Canadian readers: who's really offering the best service right now in the trenches?

  • Sprint Nextel and Cingular go crying to mommy about network quality

    by 
    Chris Ziegler
    Chris Ziegler
    05.26.2006

    Claims about the quality of wireless networks are all fun and games until someone gets taken to court. Cingular has done just that in a May 9 court filing against Sprint Nextel, setting the stage for a legal showdown that could ultimately spell the end of ridiculous and meaningless claims that a network is "most powerful," "most reliable," or "l33t." It seems the spat started after Cingular began spreading the word that its network has the "fewest dropped calls" (you know, the commercials that cleverly drop out the sound, making you think your television's busted). Sprint Nextel, with its "most powerful" claim, took issue with that, and brought it before the Better Business Bureau's National Advertising Division to sort out. Cingular, in response, told Sprint to go big or go home, bypassed the BBB entirely, and filed a lawsuit counter-claiming not only that they have the fewest dropped calls, but Sprint's network isn't the most powerful, either. (Oh, snap!) For the record, Cingular cites data from a 2004 report thrown together by Telephia, but they won't say what data exactly, as they refuse to release the report itself (sound familiar?). Don't expect this fight to end any time soon, folks, and don't be surprised if Verizon eventually gets dragged into the mud, too.