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NCsoft West confirms layoffs
NCsoft has gone through some "restructuring," leading to the termination of several employee and contract positions. Aion Community Manager Felicia Johnson stated on Twitter that she no longer works for NCsoft. When asked for comment and confirmation, NCsoft PR responded with the following statement: "In an effort to put a greater focus on the success of the Western-developed games from NCSOFT, and the long-term services MMOs require, the company announced further restructuring allowing for focused support from the studio's internal publishing services. As a result of the realignment, several employees and contract positions were affected. This was a very tough decision to make and wish the best for all NCSOFT employees in their next ventures." Our best wishes, as ever, go out to those affected. [Thanks to everyone who sent this in.]
Aion 1.5.1 patch additions receive an overwhelming "Meh"
The latest additions to Aion's 1.5.1 patch notes illustrate the "damned if you do, damned if you don't" reality that is MMO development. They also show a potential communication disconnect between the game's players and developers or possibly even unrealistic expectations. Upon reading the pages and pages of player comments on these patch note additions, the general opinion can be summarized as such: "These changes don't address our major complaints." There's no doubt that 1.5.1 will greatly improve Aion (less grind anyone?), but players seem to be sticking on a few major points that aren't yet in the tentative patch notes. Most of the players commenting on these notes seem to feel that Aion's first big patch should tackle the crashing fortresses issue (crysys.dll), flying spiritmaster pets, better UI customization, and a number of other issues (less grind included). There also appears to be resistance to a new debuff that will be added to aether extraction. Players will now be randomly debuffed when gathering, but can quickly remove it by typing a captcha. This change is obviously aimed at bots, but many state this will become an annoyance for everyone. Check out our summary of part one of the patch notes and AionSource's interview with NCsoft's Lani Blazier to get a comprehensive view of the situation.
Aion grips top ten digital sales charts a month past release
You'd be forgiven for thinking Aion would've fallen off the Steam and DIrect2Drive top ten sales charts, what with the fire hose blast of new PC releases. Fortunately for NCsoft, that isn't the case as the game is still clinging to said charts in the face of games like Dragon Age: Origins, Borderlands, Torchlight and Left 4 Dead 2. Boldness! Actually, the game is pretty darn good -- if you don't mind your peanut butter with extra grind -- so that's not a huge surprise all things considered. It's always a good sign when an MMO can stay on the top ten after its launch, moreso when it does so against high profile, high pedigree releases. So, rejoice Aion players, you've likely got a strong community! (We could've just told you that, but now numbers vindicate said observation.)
Details for Aion's new Veteran Rewards Program
We probably don't need to point out the glaring congruity that each month you play Aion will soon be rewarded with four XP boost amulets; but we will. NCsoft just spilled the beans on their new Veteran Rewards Program. This seems slightly ironic because the game has only been out for a month. We suppose it's probably a good strategy to entice players to stick around; especially after an MMO's first month, which is arguably the rockiest. Players will now receive special items for each month they remain subscribed to Aion. Months one to six award four Lodas Amulets (20% bonus XP for one hour) and four Revival Stones (self/player resurrection). Additionally, month one gives a cube expansion ticket (+1 free row) and a special Michael Jackson dance emote. Month three grants an extra title (Adept of Aion ) and another Forbidden Dance emote. Month six gives players special level 40 Black Cloud wings. The disclaimer states that NCsoft can expand, revise, or end the Veteran Rewards Program at any time. With the first six months plotted out, it seems likely they will continue as the game soars ahead. Check out the official description page for full details on how to qualify.
Last chance to upgrade Aion from standard to collector's edition
If you've been holding off on upgrading your standard edition version of Aion to the full-fledged collector's edition, now's your last chance. NCsoft is extending the upgrade window by only 48 more hours from Thursday, October 29, 2009 at 12:01 a.m. PDT to Friday, October 30, 2009 at 11:59 p.m. PDT. (Check the time in your area.) Here are the in-game goodies you'll receive for a $10 USD upgrade fee: Black Cloud Wings (gives 40 seconds of additional flight time) Black Cloud Earring (gives an HP and an MP boost) Special character title (Settler of Aion) with stat boost Rich purple dye to tint 10 in-game items Two character emotes The original upgrade period ended a bit earlier than NCsoft intended due to an interneal error, which is why they are extending it until this Friday (or Saturday depending on where you live). Keep your eye on the NCsoft store if you don't want to miss out on this limited time offer. It's actually a pretty good deal because the price difference between the pre-launch standard and collector's editions was up to $20 USD depending on the merchant.
Massively interview with Aion's new community manager part 2
You can get a sense of how this will pan out by looking at the depth of Western customization and design we implemented in version of Aion currently available at retail in the west. How has the team felt about Aion's reception since launch? Tamat: Aion has been met with an overwhelming amount of praise overall.
Massively interview with Aion's new community manager
Aion is easily one of the biggest MMOs of the year, so when a new North American community manager took over recently we decided it was the perfect time for an interview with the new team member, Andrew Beegle -- known as Tamat to community members. We asked Tamat about new methods of community interaction, the hotly anticipated experience boost patch and even some personal questions about our new community manager. You can never really know enough about the person serving as the conduit to your main MMO -- at least that's what we tell them!
A retrospective of Aion's first month (part 2)
Please see this post by Kyle Horner and this one by Seraphina Brennan for their Aion impressions. Keep an eye out for future Aion content in their columns as well. I don't usually go for the style of graphics present in Aion but I've been pleasantly surprised so far.
A look back at Aion's first month and impressions
43,829 minutes. That's roughly how long Aion's been out in the West. Depending on your tolerance for grinding, it may or may not have felt like that amount of time passed. There's no doubt it's been a busy month full of ups and downs, so we'd like to take an extensive look back at the last 30-days and give our impressions on the game. Smooth criminal Aion experienced one of the most technically smooth launches in MMO history, which was the result of hard work, innovative design, tough decision-making, and of course nearly a year between the Eastern and Western releases. Anti-cheat software, GameGuard, was stripped from the client in the 11th hour. This no doubt eliminated most of the open-beta issues that would have sent a lot of potential players packing shortly after release. Players just aren't as forgiving as they used to be.
One month: Aion October community address
Aion has officially been out for one full month and NCsoft just released an October community address in response. The notice reads less like a giant pat on the back and more like a checklist of major issues they are working on, which is bound to churn up speculation about how well the title is doing. Oh, we're sure Aion is doing quite well even though we haven't heard the official numbers yet, but developers usually use these opportunities to shout about their accomplishments rather than their shortcomings.The top three issues mentioned in the letter are experience curves, client performance, and spammers/botters. Most players will agree that it can feel like a part-time job to level your character at times. Some players have had performance issues specifically related to "Cryssystem.dll." And finally, everyone has been forced to /ignore the odd spammer... or fifty. NCsoft is using this opportunity to yet again tell players they are aware of these issues and fixes are on the way. We're curious how this may relate to differences between eastern and western gaming cultures. Aion has been released for nearly a year in Asia and yet only the outcry from European and North American players against experience grinds and gold spamming specifically seems to be sparking a change.
Curse.com founder's open Aion letter to NCsoft Korea
Open letters to MMO developers from forum members area dime a dozen these days but it isn't very often you see one from a forum admin. It's even more rare to see one from the founder of a major fansite network. Today must be our lucky day because Netcurse, founder of Curse.com wrote just such a letter to NCsoft Korea, head studio behind Aion.The public plea puts some extra weight behind the biggest complaints many Aion players have been voicing since release, namely: "the grind," spammers/botters, and large-scale PvP performance in fortresses. Statements like "...there are three issues I want to bring to the front page today that need to be addressed or this game will end up being a 300k subscriber game within 6 months, not the one-million+ subscriber game it should be," show just how impassioned Netcurse is about these issues.What's refreshing is that the author is pointing out potential solutions for each problem he draws attention to. For instance, to combat the grind, he feels XP should be increased and more benefits should be rewarded to social players (groupers). Not everyone is agreeing with his comments in the replies, so we're curious, what are your thoughts?
Exclusive interview with Aion Producer Brian Knox
We submitted a few questions to NCsoft back when players were taking their first baby steps into the strange and lush world of Atreia. Things have obviously been a bit hectic these past couple weeks but Aion Producer Brian Knox took some time out today to answer them for us. Thanks Brian!We've heard a lot about "westernizing" or "culturalizing" Aion for North American and European audiences. Can you please explain the full breadth of this term? Are we talking about language translation, story rewrites, and lowered experience curves here? Westernizing Aion is about making the game culturally relevant to our market. This includes going above and beyond basic translation and delving into the story behind the text and making sure that it is presented in a way our players will understand. For us it isn't so much about changing things with Aion but shining the spotlight on the area that is most appealing to our audience. Aion is a huge game with a ton choices and features for users all over the world to enjoy; making sure we point those parts out is a huge part of the culturalization
Addressing gold spam in Aion
After playing Aion for any length of time, one might think the 'Looking for Group' channel is actually a 'Looking for Gold" channel. Don't worry, it's a common mistake. Since a few days after launch, players have been bombarded with gold spam in the game's various chat channels from general to group to trade and even to personal tell (whisper). Notably absent from Lance Stites' first State of the Game address last week, English Community Representative Ayase just put out an announcement about gold spam and NCsoft's efforts to eliminate it from Aion.According to Ayase, game masters are working around the clock to identify and ban gold spammers. Players can also block spammers on an individual basis, which does work but is only a bandaid solution. It doesn't seem like NCsoft has this problem under control just yet, which isn't necessarily a testament to poor effort but to persistent and pesky spammers. The developers are working on new tools and processes to ban the spammers more effectively, but until then our chat channels will likely be flooded with spam. You see, the economy is a strong gameplay element in Aion, and where there's a buck to be made, weasels and sharks will prey.
Aion to offer free server transfers soon
Sunday we told you about the open letter to the Aion community from NCsoft West executive producer Lance Stites. Stites addressed the ongoing problem of seemingly endless queues for players trying to access the more popular servers. This has been a frustrating issue for everyone involved, with the crew at NCSoft West "engaged in multiple discussions each day" on the topic and players queueing for hours a day, attempting to play. Unfortunately, rolling out new servers hasn't done the trick so far, as the problem does not stem from too few servers. Players continue to flock to the popular servers, leaving other servers nearly empty. "Sure, you rarely had to queue, but once you got into the game large areas of the world were devoid of fellow players. It's a hard balance to strike, and we need our servers full to ensure players experience Aion at its best," says Ryan James, PR director for NCsoft West.
Aion gets its first State of the Game address
It's been a little over two weeks since Aion launched and NC West Executive Producer Lance Stites just released its first State of the Game address. These kinds of announcements have become more and more frequent as new MMOs launch and they usually cover the main successes and issues within a given period. This address is no different.Lance proudly declares Aion's "fun and polished" launch and goes on to talk about the incredible demand they've experienced. Perhaps the demand was too high because the main issue he covers in this letter revolves around the server queues players have been sitting in since launch. NC West ran the usual prelaunch calculations and even added a 25% buffer to determine the game's initial server caps but that just wasn't enough. It doesn't help that players have been playing long and hard either. "For example, we're seeing timeframes where 60 percent or more of our players are playing at any given time. This is a significant event by any MMO standard," Stites says. To address this problem, the studio is working on offering one-time free server transfers in the near future. Check out his full letter on the official site.
Aion preselection and head start programs detailed
Aion is right around the corner and there are two big things you should be aware of leading up to its North American launch on September 22 (September 25 in Europe): preselection and head start. These items are only of concern if you are a preorder customer.Preselection begins this Friday at noon PDT (3PM EDT). Eligible players who preordered the game (check your master account status: as long as it doesn't say 'beta' you're golden) will be able to log into their game clients and create a total of two characters on their server of choice. This will help you get on the same server as your friends and hopefully reserve your favorite names (see official server list). Our understanding is that you can make two characters on one server or one character on each of two servers for those wanting to reserve an Elyos and Asmodian. Preselection closes on Sunday, September 20 at 9AM PDT (noon EDT).Aion's head start will begin on Sunday at noon PDT for those eligible players who preordered as well. It appears that both NA and EU players will have the same preselect and head start dates and times. The head start program allows players to experience the full spectrum of what Aion has to offer as there are no level/zone restrictions being put in place. It's just as if you're getting to play the full release... two days early (five if you're European). Want to avoid the launch day crowds? Play the head start!
NCSoft sells over 300,000 Aion pre-orders
There's an interesting interview with Véronique Lallier -- NCSoft's managing director of publishing -- over at GamesIndustry.biz that reveals Aion has sold over 300,000 pre-orders so far. Not too shabby if you ask us. The interview also covers a lot of what's been going on over the past year with NC West, NCSoft's 'umbrella' for their western subsidiaries.The main goal of NC West is to give the company a stronger foothold in European and North American markets. Now based out of Seattle, employees can be closer to their players and be more responsive to their needs. Stepping back from their original strategy of making casual games, the Seattle studio is also focused on making more triple-A MMOs for the West. What's on the horizon for NCSoft? Apparently, we can expect to hear more about Guild Wars 2 next year and their Korean studio is working on Blade & Soul, which they claim has even better graphics than Aion. There are a number of unannounced titles as well.We should have the results of our own Aion interview with NCSoft out shortly, so make sure to stay tuned for that.
Aion Abyss rankings show assassins like it on top (Korean)
We stumbled upon this interesting Aion chart that shows off the current Abyss rankings on the top five Korean servers. There are a few things you should know before drawing any absolute conclusions. First, the list only ranks players by their total Abyss Points (AP) and doesn't factor in many of the variables associated with AP gain (e.g., solo, group, PvE, PvP, exploit, etc.). Also, it doesn't necessarily reflect class imbalance issues (power or population), but we're sure that's the conclusion most people will jump to.After tallying up the class numbers, you can see that Assassins seem to be dominating the Abyss rankings, while Spiritmasters are at the bottom. Of the top 100, 48 are Assassins and 2 are Spiritmasters. With three classes tied for second and a few others not far behind, at least that seems quite balanced in terms of class spread. Exploitation is also mentioned in this thread and there appears to be one blatant case of it in the rankings (i.e., the level 30 Ranger with the top rank for his server). PvP games inevitably result in lists like this and it will be interesting to see how things pan out on the North American servers when Aion launches later this month. Want to know more about Aion? NCsoft invites you into the world of Atreia where the Elyos and the Asmodians fight each other and the evil Balaur for control of the shattered planet. Check out out all our coverage of this highly anticipated MMO!
ArenaNet releases Guild Wars 2 trailer
The wait is finally up. At GamesCom today, ArenaNet delivered on their teasers throughout the week and released a brand new trailer for Guild Wars 2. This is something Guild Wars fans have been anticipating for years, and it's finally here.This gorgeous trailer shows everything from animated concept art to actual in-game footage. It takes us through the awakening of the dragons beneath the surface of Tyria to the call of the five races to join forces against them. We see Humans, Norn, Asura, Charr and Silvari rising up to defeat the undead armies of the dragon Zhaitan. Check out the trailer after the jump below, or in high definition at the main Guild Wars 2 website.
New Guild Wars 2 concept art released through Facebook
As ArenaNet has already warned us, their social networking resources will be utilized much more often in the near future. Earlier today, we saw evidence of this on the official Guild Wars 2 Facebook page as four new pieces of concept art for Guild Wars 2 have been released.Now these aren't leaked shots or rumored from a friend of a friend, these are officially the first real pieces of confirmed concept art from the sequel to the highly successful Guild Wars. Follow along in our Guild Wars 2 concept art gallery below to see these images and stay tuned as we continue to bring you more as they're released, including the latest news as it trickles out of GamesCom.%Gallery-70495%
