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  • The Drama Mamas guide to going AFK

    by 
    Lisa Poisso
    Lisa Poisso
    04.29.2013

    Life happens; we all get that. But should your life be happening to the 24 other people in your raid group? We (and your 24 raidmates) think not. After all, if you're here to play World of Warcraft, why do you keep going AFK? The need for and the etiquette of going away from the keyboard (AFK) was stronger in WoW's earlier days. During classic WoW, 5-manning places like Blackrock Depths was an all-night affair. Players were more forgiving of a quick dash to the bathroom, and groups doing longer content tended to schedule natural breaks along the way. Today's WoW is a much more terse affair. Scenarios, group instances, and raids are likely to be over long before your bladder is. It's not so difficult to simply plan ahead or wait for a group to come to a natural conclusion. Yet people don't always do that. Like That Guy who's always texting and checking his Twitter feed instead of looking you in the eye during a conversation, That Guy in game is likely to wander AFK just when you need him the most. Tuning out the people you're with, online or off, simply is not socially acceptable behavior. (You've heard what they're calling those tuned-out types who'll be wearing Google Glass, right? It's not a complimentary term.) The best way to handle going AFK is to avoid it in the first place. For the rest of those moments when something comes while you're grouping that's beyond your control, let's look at the best ways of managing the interruption and getting you back into the game.

  • Educators battle Eternal September by teaching digital citizenship with MinecraftEdu

    by 
    Zachary Lutz
    Zachary Lutz
    11.20.2012

    Eternal September is now somewhat of an antiquated term, but its relevance as a concept is nonetheless alive and kicking on the internet today. Once upon a time, September was the month when a whole new group of individuals -- primarily college students -- were introduced to Usenet discussion boards, and many took a few bruises as they were introduced to online etiquette. Eventually, tightly knit digital communities became unable to cope with the deluge of new users, and it's said that online discourse has never fully recovered. So the saying goes, we now live in Eternal September. As proof that not all hope is lost, developers and educators are now collaborating on a project known as MinecraftEdu, which aims to teach digital citizenship in the classroom. Through virtual interaction with others, the game exposes students to a wide variety of concepts such as ethics, privacy, research and safety. From there, educators are able to use the in-game experiences to lead discussions that focus on protecting oneself and taking responsibility for one's actions. In effort to reinforce these concepts, developers are also integrating quizzes and lesson reviews into MinecraftEdu. Much like the real world, Minecraft's open-ended style is thought to demonstrate that an online community is what you make of it, and as development progresses, perhaps we'll all come to benefit from its lessons. In the meantime, you can stick your nose into these forward-thinking classrooms with the video below.

  • Blizzard releases parental control video

    by 
    Olivia Grace
    Olivia Grace
    11.06.2012

    Parental controls are of paramount importance in games such as WoW, which appeal to a wide audience of young and old, and are sufficiently immersive to permit lengthy sessions. Blizzard has long advocated responsible gaming, and WoW Insider is no different. To this end, Blizzard has released a video clearly and carefully laying out all the Parental Control options available to the WoW-playing family. These include: Limited hours' play per day or per week Scheduled playtimes and preset schedules Limiting of the use of RealID and in-game voice chat Preventing use of Diablo III's Real Money Auction House Automatically generated weekly playtime reports. These features may be useful for more than just parents. Students wishing to ensure they aren't distracted by WoW could have their own parents set up controls for them, or players who wish to limit themselves for any other reason could do the same. Additionally, any player might appreciate weekly reports of their playtime! Mists of Pandaria is here! The level cap has been raised to 90, many players have returned to Azeroth, and pet battles are taking the world by storm. Keep an eye out for all of the latest news, and check out our comprehensive guide to Mists of Pandaria for everything you'll ever need to know.

  • Drama Mamas: Too skittish to face the mob

    by 
    Lisa Poisso
    Lisa Poisso
    10.29.2012

    When the fear factor of an MMO revolves more around social hits from fellow players than it does physical hits from monsters, you know something's out of whack. After reading this week's letter, I certainly felt like whacking something -- namely, the ugly atmosphere that makes grouping a hellish prospect for anyone who's been dragged through the dirt one too many times. Dear Drama Mamas, I've been playing this game for three or four years now (I'm still a teen, though) and I really wanted to ask you about something. About two years ago, I first started raiding. I continued going to the pug many times, always with the same raid leader. (Let's call him R.) I started talking in vent with him and his guild, and raided with them quite a lot. I was really sheepish at first because: 1. I was a kid, 2. I'm afraid of social interaction, and 3. I'm a girl. Everything went fine though, for several months. It was when R needed to go off to work, and couldn't lead the raids anymore when things got bad. I wasn't in his guild, but he felt that I could be trusted enough to be the raid leader. He passed it over to me, handed over his group macros for recruting, and told people I would be leading. He also put two people with me to be my raid assists. (Let's call them Andni and Pir. These are not their actual names.) I would always start of the raid slightly paniced, but by the end I was joking around with everyone and having a good time. But during one Black Temple run, everything went bad.

  • Drama Mamas: He's ready to plaaayyy ...

    by 
    Lisa Poisso
    Lisa Poisso
    10.15.2012

    Time for a nostalgic trip back to Ulduar, boys and girls. This week's letter writer? Like a certain clockwork creation from our past, he might be just a little overeager to come out and play ... Hi WoW Insider Drama Mamas, So ... I'm a WoW n00b. I get the impression I'm a rarity these days (even with the release of Mists of Pandaria) (I'm so n00b I've only recently worked out that WoW means World of Warcraft and not like "Hey, man, WoW!" with a badly placed capital letter). IRL I'm a pretty outgoing bloke as well. I'm not short of mates, and friendly to most people I know. I even have a young family, and a wife I love very much. I'm an internet veteran who remembers ICQ and IRC chat. I've hung out on rock band and football club forums and successfully existed online there. I've played MMO style games before, in particular Second Life which is all about being social, and I've done well in the whole making friends thing there. But when it comes to WoW, I don't seem to be able to strike it, socially at least. I've got one mate on my friends list, who I know from RL; however, I worry I make him sick of me bugging him with my n00b questions. (What's the Dungeon Hunter? Where do I get leather from to make stuff with? Who's Leeroy Jenkins?) I had a brief "fling" with a girl kind enough to take me on my first dungeon run. I kept dying. I'm sure she was laughing her head off. But she was very gracious, kind, and friendly. I friended her, however I think she's since culled me from her friends list which of course makes me sad, but hey maybe she had to cull her list because it was too busy for her to concentrate on playing perhaps. I understand that sort of thing completely and I'm certainly not hurt over it. Other than that ... Every time I chat publicly to someone I'm either ignored or they run away. Comments in the casual guild I've joined seem to get ignored. And like I say, I don't want to drown my RL mate in-game either. Would love to see what you both have to say. What makes the WoW denizen different from other online hangout denizens? Many thanks, Scott Nofriends

  • Breakfast Topic: How do you handle real-life interruptions?

    by 
    Robin Torres
    Robin Torres
    02.12.2012

    You just can't take a picture of yourself during Love is in the Air without a heart on your head. I actually don't like the phrase "real life" when describing what happens in the physical world because it implies that the interactions we have in Azeroth aren't real. Captain Obvious says that WoW is not a single-player game. When we are playing Mass Effect, we don't affect anyone else if we get up to take a bio break or comfort a child. But in World of Warcraft, if we are in a group of any size, we affect others every time we AFK. The phrase "real life is more important than WoW" is a mantra we hear all the time, and it is true in that you shouldn't shirk responsibilities in the physical world in order to play. However, if you have committed yourself for a period of time to other players, it is the same thing as committing yourself to any group of people in the physical world. Breaking that commitment falls under the same etiquette umbrella, whether in game or out.

  • Breakfast Topic: Behavior unbecoming a player

    by 
    Alex Ziebart
    Alex Ziebart
    04.29.2011

    This Breakfast Topic has been brought to you by Seed, the AOL guest writer program that brings your words to WoW Insider's pages. Sometimes we do things that we'd rather forget. Sometimes we do those things in a dungeon. My guild has a few funny stories, such as the paladin tank who forgot to turn on Righteous Fury or DPSers who went through entire runs wearing fishing hats. In my case, I'm ashamed to say that I let a pushy dungeon group get to me and earned my only dungeon finder kick to date. It was late Wrath, in the early days of the dungeon finder when leaving a random still gave you a long, unavoidable DF cooldown. I queued as a healer and popped into heroic Drak'Tharon Keep. I greeted the group with a cheerful "Hi guys!" but was blindsided when one of the DPS replied, "less talking, more healing." We hadn't even pulled yet. I shut up, but the comment rankled so much that I immediately decided not to heal the DPSer. As a result, he died a couple times throughout the run and was rezzed by the ret pally. They were all from the same guild, so I knew any attempt I made to vote-kick the rude DPSer would fail. I seethed throughout the dungeon, healing only the tank and two of the DPS, and when we reached the last boss, I was the recipient of an unceremonious vote kick. I was angry at the time, but in retrospect, I deserved it. I should have dropped group the moment the comment was made and let them find a new healer. It's all water under the bridge by now, but that's the one dungeon moment of which I'm ashamed. Have you ever done something in WoW that you wish you hadn't? Was it with friends or strangers? Is it just a funny story now, or do you still feel sheepish?

  • A parent's guide to World of Warcraft for kids

    by 
    Lisa Poisso
    Lisa Poisso
    04.27.2011

    Is WoW appropriate for children? While we're sure the inevitable trolls out there are already clicking straight to the comments to revile the very idea of allowing children into Azeroth, the fact is that with preparation and consistent parent moderation, WoW can be a fine fit for kids -- especially for families with parents who already spend time in Azeroth. It's definitely one of those cases in which your mileage may vary; parents who don't already play or who take a more hands-off approach to gaming will probably want to wait until their little goblins- or worgen-to-be are well into their teen years. For players whose kids are itching to join in the family fun, though, there are plenty of ways to make World of Warcraft a productive, happy experience for kids, parents, and fellow players alike. Here's the thing: There's more to think about and more ways to throttle age-related issues than simply turning off trade chat and forbidding PUGs before walking into the other room to watch TV. We'll show you how to find the best fit for WoW with kids, teens, and even parents themselves.

  • WoW Rookie: Being polite in game

    by 
    Michael Gray
    Michael Gray
    03.24.2011

    New around here? WoW Rookie has your back! Get all our collected tips, tricks and tactics for new players in the WoW Rookie Guide. WoW Rookie is about more than just being new to the game; it's about checking out new classes, new playstyles, and new zones. It might seem like an odd notion, but not everyone understands what's polite in the World of Warcraft. This isn't because they are rude in real life or necessarily lack the social skills to properly order a cup of coffee. (I'll admit, though, after a few battlegrounds and seeing the behavior in BG chat, I wonder about that.) The most common reasons folks are inadvertently rude in game is because they're new to our subculture. They haven't been inculcated to the subtle niceties that come with pretending to be elves and trolls. Especially if this is their first MMORPG, they might only be dimly aware that other characters are also players and that any amount of human interaction might be expected. The goal here isn't to lay down some kind of draconian law of behavior. It's just an attempt to talk about being polite.

  • Breakfast Topic: To "grats" or not to "grats"

    by 
    Alex Ziebart
    Alex Ziebart
    02.14.2011

    This Breakfast Topic has been brought to you by Seed, the Aol guest writer program that brings your words to WoW Insider's pages. "Yahtzee" Croshaw's recent review of Cataclysm (hilarious, but very NSFW) pointed out two things about WoW that were of interest to me. The first was that, as a mage, I would die a lot less often in PvE if I remembered to use Mirror Image when I get into a tight spot. But second and of more general interest, he pointed out how pervasive the phenomenon of mutual congratulation for achievements has become in WoW, to the point where one could easily be forgiven for thinking that typing some variation of "grats" was a Pavlovian response to any achievement announcement. I happen to think it is more of a case of social pressure, personally. You want to be congratulated when you achieve something worthwhile, so you do likewise to your fellow guildies. But then the question becomes: just how far do you take it? Do you "grats" at every opportunity, or do you pick and choose which ones are worthy of your typewritten esteem? Does seeing other "grats"-es make you want to join in, or are you perhaps the other way, "grats"-ing just to show that somebody appreciates the achievement just announced, even if it is just Shave and a Haircut? How you decide when the time is right to type those five little letters into guild chat?

  • MMO Family: A parent's look at World of Warcraft

    by 
    Lisa Poisso
    Lisa Poisso
    11.30.2010

    MMO Family is your resource for leveling a gaming-specced family, from tips on balancing gaming with family life to finding age-appropriate online games for everyone in the family. World of Warcraft? Yeah, even folks who don't play video games at all have heard of this behemoth of MMO gaming. With 12 million subscribers worldwide, the WoW phenomenon has practically come to define an entire generation's worth of MMO gaming. While it's designed for teens and up, the game is so ubiquitous that you wouldn't have to dig far to find players of all ages, including many teens but also younger children as well. With a new expansion, World of Warcraft: Cataclysm, due for release on December 7th, plenty of kids (and grownups) will be angling for WoW in their holiday stockings. The question is: Is WoW a good fit for your kids? With good preparation and consistent parent moderation, it can be -- but if you don't play the game yourself or you take a more hands-off approach to gaming, you may want to wait until your little goblin- or worgen-to-be is well into the teen years. Join us after the break for an insider's look at WoW for younger children and teens.

  • MMO Family: Mind your massively multiplayer manners

    by 
    Lisa Poisso
    Lisa Poisso
    11.16.2010

    MMO Family is your resource for leveling a gaming-specced family, from tips on balancing gaming with family life to finding age-appropriate online games for everyone in the family. Kids are like sponges, sure -- old saying is old. But are online manners something you really want to leave to chance? Are the interactions your kids so intently follow online the manners you want them soaking up and using themselves? As parents, we know that the habits and attitudes that kids pick up today are what we'll find coming right back at us tomorrow. Teens who are used to trolling in games and forums will have a hard time modulating to a less strident tone in a business meeting. Kids who excuse a lack of scruples with "whatever -- it's only the internet" are due for a big surprise when a thoughtless instant message or careless lack of response to an email slams doors in their faces later in life. As parents who game, we all have hot buttons that set us off: the guy who always shows up late to raids, beggars, you name it. The point is: Have you talked to your kids yet about these behaviors? Are you explicitly (by both word and example) helping them not to grow up to be That Guy? I'm pretty sure we don't need a primer in online etiquette here at Massively, but I don't think it would hurt to share some of the things we wish Those Other Parents had taught their kids before turning them loose in our games. I'll share my dirty dozen after the break -- won't you share your own in the comments?

  • Drama Mamas: When the game is no laughing matter

    by 
    Lisa Poisso
    Lisa Poisso
    05.07.2010

    Drama Mamas Lisa Poisso and Robin Torres are experienced WoW players and real-life mamas -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com. Text communication is a touchy creature. The simplest of situations can spiral out of control in the space of a single chat pane, when players blunder along without considering the disparity between the words they've actually typed versus the message they intended to communicate. We all know how easily humor (and especially sarcasm) can fall flat on the internet. Emotes and the oh-so-snappy "LOL" seem especially prone to offending others who aren't on the same wavelength. Disaster strikes when players stop reading and start reading into what others say. This week, we'll help several players who find themselves caught up in a web of pride, honor and misrepresented intentions -- all over a loot situation that would have been simple to resolve with clear communication. Dear Drama Mamas, As a priestess who is devoted to the Light, I follow a flock where I make sure that everyone is happy and content. A few moons ago, I had gone on an adventure with several of the flock to the Halls of Stone, where we faced off against the Titan's creations and helped Brann Bronzebeard find out about the mystery of the dwarves. When we had finally retaken the Forge of Wills, we had found a weapon in possession of Sjonnir the Ironshaper, The Fleshshaper. Oh, what joy our rogue companion felt when we had finally gotten the weapon for him. Alas, that joy was suddenly shattered, as the other priest of our troupe had rolled his need dice accidentally. Our companion rogue burst into a fury like Ragnaros the Firelord, spewing out his frustration upon our dear priest, who had simply laughed off the whole affair.

  • Drama Mamas: Of crime and crossdressing

    by 
    Robin Torres
    Robin Torres
    10.28.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com. Pictured above is just some of the torture devices on the prison ship Success. The writer of our first letter is not looking to send a guild "criminal" on a tortuous journey across the globe to a penal colony, but he is looking to exact a harsher punishment than the one already meted out. Our second petitioner is tortured about being considered weird for playing the opposite gender. We won't torture you with any further delays before letting you at the drama.

  • Drama Mamas: Too many cooks in the kitchen

    by 
    Lisa Poisso
    Lisa Poisso
    10.15.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.Meet the drama llama: the attention-starved, manipulative player who seems to get more of a charge from being immersed in emotionally charged social situations than from actually playing WoW. They're the ones responsible for creating friction in your raids, fanning flame wars on your forums and running guildmates out of Vent, right?Not always.Oh sure, drama llamas take top billing in many an online drama, starring in guild breakups and social meltdowns all over the globe. But the Drama Mamas see just as much drama generated by well-meaning players who take it upon themselves to "fix" unsavory situations -- when far be it from their place to do so. The heat feels hottest when there are too many cooks in the kitchen ...

  • Drama Mamas: Don't let others control your fun

    by 
    Robin Torres
    Robin Torres
    10.14.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com. The great thing about playing massively multiplayer games is all of the wonderful people you get to meet and hang out with, no matter your respective locations. And the bad thing is all of the inconsiderate people who forget that you're a real person with other things to do than be his/her playmate on his/her schedule. This week, we talk about taking control of your fun.

  • MMO Family: 17 internet safety tactics for gaming families

    by 
    Lisa Poisso
    Lisa Poisso
    10.09.2009

    MMO Family is your resource for leveling a gaming-specced family. From tips on balancing gaming with family life to finding age-appropriate niches for every family member, MMO Family offers you advice on MMO gaming of the family, by the family and for the family. "Be careful, there's nasty stuff out there on the internet." It's frustrating to hear this warning clarioned over and over again. We're gamers ourselves, after all. We know easily children can get in over their heads on the internet. "Be careful," intone the experts. "Watch carefully, and be very, very careful ..." But how? What must we be careful to do? To not do? What does "being careful" mean in actual practice? Specific online safety tactics – and putting them into practice without driving anyone crazy in the process – become an epic quest reward that always manages to stay two turn-ins out of reach. As we mentioned last week, your main objective as the parent of a young MMO player is to remain figuratively logged in to their activity. When children are online, parents cannot afford to be figuratively AFK. We're not suggesting you pull up a chair and some popcorn to faithfully oversee kids' every move online. No child needs direct supervision to kill 10 rats (or pick 20 flowers or befriend 30 fairies or frag 50 enemies ...). But young gamers do need your boundaries and your guidance (as well as your feedback, your enthusiasm and your support). Just how strong the boundaries should be will depend on the age of your child and the game that they're playing. Apply common sense, based on your own MMO experience, along with these 17 tactics for safe online gaming.

  • Drama Mamas: The searing agony of burnout

    by 
    Lisa Poisso
    Lisa Poisso
    10.02.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.Should you stay or should you go now? You know the drill: if you go there will be trouble ... but if you stay it will be double ... If you find yourself doubting whether or not you really want to log in tonight -- or the next, or the next, or even the next -- make a decision. Don't be one of those burnouts who flop around like a beached Dragonfin Angelfish. When burnout hits, it's time to take action, both for your sake and the sake of everyone around you. So fire up this week's theme music, above, and let's proceed with the Drama Mamas Method of curing a raging case of burnout.

  • Drama Mamas: Dealing

    by 
    Robin Torres
    Robin Torres
    09.25.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.This week's drama includes a guild leader who needs to deal with her most negative guildie. We also have a PuG leader who needs to deal with a DPSer who taunts. Let's not deal with any more of this introduction.The Negative Guy Dear Drama Mamas: I am an older Guild Leader of a great guild. I have a recent guildie that is completely draining me. He is a complete 'Eeyore' . He came to my guild as a friend of my mom's from another server.

  • Drama Mamas: What are you here for?

    by 
    Lisa Poisso
    Lisa Poisso
    09.18.2009

    Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players -- and just as we don't want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We're taking your questions at DramaMamas (at) WoW (dot) com.Why do you play World of Warcraft? If you don't know what you want to get out of playing – if you're just surfing the wave after being swept up by the current – you'll be vulnerable to making poor choices when something that happens in game or even gaming itself conflicts with something else in your life. What is it that you value most about your WoW time? (Do you relish mastering raiding content with your guild? Do you savor the downtime of ticking off levels and achievements on your alts? Do you simply want to deflate after a long day by hanging out on Vent with your buddies?)Prioritizing what's going on in your game is the first step in prioritizing what's going on in the rest of your life. Things get especially tricky when you're trying to balance your hobby time with your own family. This week, the Drama Mamas help two readers tighten their focus. One young player discovers that there aren't enough hours in the day to accomplish everything he'd like to plus play WoW, too, and another reader struggles to figure out how to balance tells from a pesky young relative with enjoying a relaxing evening.