outage

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  • Cell service outage map

    T-Mobile outage finally ends after more than twelve hours (updated)

    by 
    Kris Holt
    Kris Holt
    06.15.2020

    Reports suggest people are unable to make or receive calls.

  • An exploding motel in 'GTA V'

    'GTA V' online play suffers outage following Epic Games Store giveaway

    by 
    Jon Fingas
    Jon Fingas
    05.17.2020

    'GTA V' and the Rockstar Games Launcher are facing online outages due to a crush of users, likely stemming from Epic's recent giveaway.

  • POLAND - 2019/11/22: In this photo illustration a Slack logo seen displayed on a smartphone. (Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images)

    It's not your connection -- Slack is down (update: restored)

    by 
    Richard Lawler
    Richard Lawler
    05.12.2020

    For many users Slack is down right now, and there's no word yet on when it will start working again.

  • BERLIN, GERMANY - OCTOBER 07: In this photo illustration the logo of subscription video on demand service Hulu is displayed on a smartphone on October 07, 2019 in Berlin, Germany. (Photo Illustration by Thomas Trutschel/Photothek via Getty Images)

    Hulu is choking for many iOS and Apple TV users

    by 
    Jon Fingas
    Jon Fingas
    04.28.2020

    Hulu users, primarily on Apple devices, are experiencing frequent app crashes and streaming problems.

  • radub85 via Getty Images

    EA's game servers went down this morning (updated)

    by 
    Marc DeAngelis
    Marc DeAngelis
    02.18.2020

    If you've been unable to play Star Wars Battlefront II or log into your Origin account, you're not alone. EA's servers are down, impacting thousands of users. EA and DICE community leader, Ben Wilke, confirmed the issue on Twitter, saying that teams are working on rectifying the problem. EA's help services are slammed due to the outage, and the company's customer support Twitter account warned that representatives may not be reachable at the moment.

  • Microsoft Teams

    Microsoft Teams went down because of an expired certificate

    by 
    Christine Fisher
    Christine Fisher
    02.03.2020

    This morning, Microsoft Teams went down for a few hours, and it seems that a pretty rookie mistake is to blame. Microsoft apparently forgot to renew the SSL certificate, which allows a secure connection between a web browser and a web server. As a result, the app told users that it failed to establish an HTTPS connection to Microsoft's servers.

  • Bungie

    'Destiny 2' is offline as Bungie tries to fix a data-erasing bug (updated)

    by 
    Jon Fingas
    Jon Fingas
    01.28.2020

    You might not want to look at your Destiny 2 inventory right now if you're an avid player -- you could be in for a rude shock. Bungie has taken the game offline for "emergency maintenance" after discovering that the latest update appears to have erased players' Glimmer currency, infusion materials (like ascendant shards) and possibly cosmetics currency like Bright Dust. Given that some of these items are particularly hard to get, that's a huge problem -- many hours of gameplay may have been wiped out.

  • Bungie

    Bungie finally has a fix for today's 'Destiny' server problems

    by 
    Richard Lawler
    Richard Lawler
    11.22.2019

    Over the last twelve hours or so, people trying to play Destiny 1 and Destiny 2 have had trouble connecting to the game, but at last Bungie support says it has found a resolution. However, fixing the issue in Destiny's "core services" required restarting the servers and kicking everyone out again. So if you'd finally managed to log in and are now looking at a loading screen again, just give it a minute and keep an eye on the Bungie Help Twitter account for updates -- you'll get to those daily bounties soon. Update: In a subsequent tweet, Bungie said the downtime is expected to last until about 7 PM PT / 10 PM ET. Update 2: Now the repair period has been extended through 11 PM ET, we'll see how much longer it takes. Update 3: It took past midnight, but both Destiny and Destiny 2 services are restored.

  • Tesla

    Musk: Powerpacks are coming to northern California Superchargers

    by 
    Richard Lawler
    Richard Lawler
    10.09.2019

    As Pacific Gas and Electric blacks out power across wide swaths of northern California, Tesla CEO Elon Musk mentioned plans in place that could help Tesla owners during power outages. During past emergencies like hurricanes Irma and Florence, Tesla has used its OTA capabilities to give owners a boost, and its Powerwall can store additional power when it detects storms coming. People needing to charge their EVs might not be the same ones in most dire need of assistance while power is out, but it's a consideration under these circumstances, and an emergency he may be able to comment on without causing a lawsuit later. According to Musk, "All Tesla Supercharger stations in regions affected by California power outages will have Tesla Powerpacks within next few weeks." He also said the company is adding Tesla Solar to its stations "as fast as possible," so that drivers can get "24/7 clean power with no blackouts." While the power is out, drivers with combustion engines have trouble filling up too, but with Powerpacks, there's a backup plan. In 2017, the exec said the plan is to eventually disconnect Superchargers from the power grid entirely, and in July Tesla opened its first V3 location in Las Vegas with solar and battery power.

  • ASSOCIATED PRESS

    Twitter outage takes down Tweetdeck, affects images and DMs

    by 
    Richard Lawler
    Richard Lawler
    10.02.2019

    Be nice to any journalists you see on Twitter right now -- Tweetdeck is down and it's a headache for everyone. While the company has said it's aware of issues and investigating, problems have also hit regular users, who aren't seeing new DMs at the moment, or may have trouble adding extra stuff to tweets like images, videos and polls. In a tweet, the company said it's working on a fix and that things "should be back to normal soon."

  • Bungie

    Both 'Destiny' games went down for 'emergency maintenance' (updated)

    by 
    Richard Lawler
    Richard Lawler
    10.01.2019

    Destiny 2 fans hoping to dive into the game's latest expansion Shadowkeep will have to wait a bit longer, as Bungie announced both Destiny 1 and Destiny 2 are undergoing "emergency maintenance." It's not clear exactly what the issue is, but it comes just as the company launched some big changes for the second game. Destiny 2 has added its new expansion for players that sees the return of Eris Morn, support for PC gamers using Steam and the ability to transfer saves between platforms, so you can take characters to wherever your friends are without replaying the same level grinds over and over again. The now free-to-play game should have a better experience overall, once it's actually working. Update (8:15PM ET): According to Bungie Help, they are "making progress" in restoring services, so you can feel free to jump back in the queues and hope. Update (10 PM ET): Bungie reported maintenance is complete, you may continue your FPS-related duties.

  • Richard Lawler

    Xbox Live outage locks gamers out again (updated)

    by 
    Richard Lawler
    Richard Lawler
    09.06.2019

    A month after another extended outage impeded Xbox gamers from playing for hours -- and with a number of smaller issues in between -- Microsoft's network is down once again. Right now, many people can't sign in or do much other than maybe watch Netflix on their Xbox Ones, after hours of problems and more than an hour and a half after its support account said the team was aware of problems. As usual, the Xbox Live status page is the best place to look for updated information, and it shows the issue running since around 8 PM ET. We've heard that gamers who bought Gears 5 Ultimate to jump in early have been able to play through the campaign by taking their boxes offline, so if you enjoy single player gaming you may be in luck. For everyone else hoping to take their NBA 2K20 MyPlayer online or get in some multiplayer action, maybe it's time to read a book, or take a walk. Whatever it is that other people do might help, if you don't have a PS4, PC or Switch to keep your attention. One thing's for sure -- a string of service outages isn't the best way to convince people that cloud-streamed gaming is a good bet for the future. Update: As of about 12:30 AM ET @XboxSupport reported sign-ins were restored, let us know if everything is working out for you now.

  • Microsoft

    Microsoft's 'Your Phone' screen mirroring app is down

    by 
    Christine Fisher
    Christine Fisher
    08.26.2019

    Microsoft's Your Phone feature has been down for most of the day. When it's working, the new app lets users mirror their Android device's screen on a Windows 10 PC. But the app has been struggling to connect since early this morning. "We've identified a potential issue within infrastructure responsible for processing service traffic," Microsoft's service outage page says. "We're taking corrective action and we'll closely monitor the service to ensure recovery."

  • Casey Rodgers/Invision/AP

    Xbox Live outage locks players out of their games for hours

    by 
    Richard Lawler
    Richard Lawler
    08.06.2019

    Since just before 5PM ET, an Xbox outage has caused gamers error messages when trying to launch their digital titles. Whenever a player tried to open a game, it quickly close and flash a message to sit tight as outages happen "once in a while". Within the last few minutes (around 9PM ET) some people have reported being able to access their games after repeated tries, but as we move away from physical copies of games to DRM'd digital copies and subscription access like GamePass, an unspecified error that lasts for hours isn't making this seem like the best future of gaming. Update (11:58PM ET): The Xbox Live status page still lists services as "limited," and while we've had some success logging on many others have not. The Xbox Support Twitter account posted a note saying "We've heard from our investigative teams that there has been improvement, however things are still being worked on," but did not give an estimate for when access will be fully restored. Update (8/7 2:56AM ET): At about 2:29AM ET, the Xbox Support team tweeted "Our engineers have confirmed that purchased content should be accessible once again."

  • Down Detector

    Comcast's Xfinity suffering nationwide outage

    by 
    Steve Dent
    Steve Dent
    08.06.2019

    Comcast's Xfinity internet service appears to be down in regions across the US, according to Down Detector, tweets from multiple users and one of Engadget's editors. Service is either completely dead or only working partially in major parts of the northwest, California, New York state, Illinois, Michigan, Texas and Florida, according to Down Detector.

  • Omar Marques/SOPA Images/LightRocket via Getty Images

    Facebook, Instagram and WhatsApp went down (again)

    by 
    Jon Fingas
    Jon Fingas
    08.04.2019

    Facebook still can't avoid widespread outages, it seems. Numerous reports have surfaced of Facebook, Instagram and WhatsApp being unavailable to various degrees on the morning of August 4th. The failure doesn't appear to have been as dramatic as it was in July, when image services were out for several hours (we had at least some success visiting them ourselves). Still, it likely wasn't what you were hoping for if you wanted to catch up on your social feeds on a lazy Sunday morning.

  • PeopleImages via Getty Images

    Happy Monday, Slack is down (update: it's back)

    by 
    Kris Holt
    Kris Holt
    07.29.2019

    If your computer or phone was pinging you a little less frequently today, it might be because Slack had some service issues. It said on its status page some people had issues sending messages and that others couldn't access their channels at all. Slack said it was fully up and running again about an hour after the issues emerged, so you shouldn't have any more problems in trying to send GIFs to your co-workers.

  • NurPhoto via Getty Images

    Europe's sat-nav network crippled by 'technical incident'

    by 
    Steve Dent
    Steve Dent
    07.15.2019

    Europe's Galileo satellite network, freshly approved by the FCC for US smartphones, has suffered a serious outage. The system has been down since Friday due to what officials at the European GNSS Agency (GSA) have described as a "technical incident related to its ground infrastructure." That means users with newer smartphones that support Galileo will be relying on GPS, Russia's Glonass or the Chinese Beidou networks for navigation, instead.

  • Omar Marques/SOPA Images/LightRocket via Getty Images

    Twitter is back after a brief outage (updated)

    by 
    Kris Holt
    Kris Holt
    07.11.2019

    Twitter is back online for some people after being down for an hour or so Thursday afternoon. Tweets weren't loading in the app or on desktop for several Engadget editors, while Down Detector had a massive spike in outage reports.

  • Guillaume Payen/SOPA Images/LightRocket via Getty Images

    Good luck sliding into anyone's Twitter DMs right now

    by 
    Jon Fingas
    Jon Fingas
    07.03.2019

    Facebook isn't the only internet behemoth suffering from serious downtime. As of mid-day on July 3rd, Twitter is experiencing "some issues" with direct message delivery and notifications. We've asked Twitter if it can clarify what happened, but you probably won't be sliding into anyone's DMs until the issue is resolved.