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Developer round table: MMO betas, page 3
What defines a successful MMO beta? The two main reasons being that final scalability testing requires lots of people and MMOs require better balance than single-player games. The team needs to have enough bandwidth to actually implement changes based on feedback (they can't be so completely swamped trying to put in the rest of the scheduled features that they don't have time to even read, much less implement, player feedback).
