policyChange

Latest

  • Google policy change requires apps like Facebook to update via the Play Store (updated)

    by 
    Steve Dent
    Steve Dent
    04.26.2013

    Google just released a new Play Store version (4.0.27) that, at first glance, contains only very minor tweaks -- except for one little thing. A new policy change will no longer permit any apps to update without going through the Play Store's internal system. That won't affect most software, but there's a notable exception in Facebook, which recently added auto-downloading to the latest version of its Android app, allowing it to bypass Play. The new policy seems designed to put a stop to that kind of thing, but you never know -- it could be just be a coincidence. Update: Google has reached out to clarify that it also posted the policy changes to its Developer Console with the following statement: Google Play Program Policies have been updated. See "Content Policies" section, which clarifies that "An app downloaded from Google Play may not modify, replace or update its own APK binary code using any method other than Google Play's update mechanism." Google Play is a trusted source for Android application downloads, and we are committed to providing a secure and consistent experience. Learn More. [Thanks, Thomas]

  • Sprint reportedly cancelling its early upgrade program June 1st (update)

    by 
    Brad Molen
    Brad Molen
    05.16.2012

    Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility. According to the memo leaked by TechnoBuffalo, the program will cease to exist as of June 1st. It sounds like this policy change is an unfortunate consequence of the company's large investments in iPhones and its still-dormant LTE network. It may not be enough to convince many Sprint customers to jump ship, but this isn't the first cost-cutting measure put forth by Dan Hesse's team -- and we have a hard time believing it will be the last. We've reached out to Sprint for official comment and will update you as soon as we have word. Update: Sprint sent us a statement about the matter, which you can read below. Apparently, no actual changes to the policy are taking place -- rather, a "reason code" used by customer care representatives to justify early upgrades was removed. Here's Sprint's statement on the policy: We are not making any policy change regarding our phone upgrades. In fact, the 14-day upgrade window was never a program or a policy to our customers - so there is nothing to cancel. We are removing a 'reason code' that made it possible for care reps to sometimes offer an early upgrade - but that code in the system was redundant with the early upgrade benefit we already offer customers. The reality is we already provide customers an early upgrade benefit when they sign up for service by rolling their upgrade eligibility back to the first day of the month. So, if you purchase a phone on the 31st of the month - your upgrade eligibility is rolled to the first of the month (after 20 months). So, that is a 30 day early upgrade advantage. If you bought your phone on the 18th of the month - you would have an 18 day early upgrade advantage, etc. And, if customers have an issue with an inoperable or broken phone before the upgrade date, there are several options they can check into - depending on if they have insurance, they can work with our Service & Repair, or they can buy a refurbished phone, or, in some cases, we can buy back the customer's phone.

  • AT&T to adjust data plans January 22nd, offers more gigs for more money

    by 
    Brad Molen
    Brad Molen
    01.18.2012

    Good news and bad news here, folks: the good news is that AT&T will begin offering new data plans with a higher monthly allotment. The bad news is that, once again, it's going to cost you more. The plans, which will offer 300MB of data for $20, 3GB for $30 and 5GB (including mobile hotspot access) for $50, will take effect beginning this Sunday. Are you still on one of the older plans? Fortunately, you're still grandfathered in and won't have to change unless you absolutely want to. But remember that once you move to the new data rate, there's no going back; the only legacy plan sticking around is AT&T's 250MB tablet feature for $15. The change in plans appears to be priced the same as Verizon, though the two higher rate plans on AT&T have an advantage in that it hooks you up with an extra gigabyte of data capacity. The question is, will it be worth paying an additional $5 per month for that extra gig? Oh, and we're still waiting on that shared data plan in the meantime, Ralph.

  • Verizon to stop allowing legacy Alltel devices to be activated on its network, starting today

    by 
    Brad Molen
    Brad Molen
    01.16.2012

    It's been three years and two days since Verizon officially closed its acquisition of Alltel, and it looks like Big Red's finally putting the sledgehammer down on activating legacy devices from the purchased network. We just received official word from a Verizon spokesperson that effective today, the carrier will no longer allow you to bring over an Alltel device to a retail outlet and get it activated on their network. If you're currently using an Alltel-branded phone on Verizon, don't panic: this new policy change only applies to handsets that haven't already been activated. We can't imagine this will affect too many users at this point, but we imagine Chad's still feeling a little bummed out today regardless. Continue on below for Verizon's statement.

  • Mobile Miscellany: week of December 19, 2011

    by 
    Brad Molen
    Brad Molen
    12.24.2011

    This week was packed with news on the mobile front, so it was easy to miss a few stories here and there. Here's some of the other stuff that happened in the wide world of wireless for the week of December 19, 2011:

  • Sprint set to end Bill to Account program on October 5th, all equipment must be purchased outright

    by 
    Brad Molen
    Brad Molen
    09.29.2011

    Sprint's the last of the big four national carriers to offer a Bill to Account program, which allows equipment purchases to be billed directly to the customer's account (provided they're in good standing). Unfortunately, it's likely going to be the next consumer-friendly policy to get the boot out the door, never to be seen again. According to the SprintFeed screenshot, Sprint appears to be concerned that too many people are taking advantage of the service by terminating their plans before the equipment's actually paid off. We're uncertain of how much money this practice was costing the company, but the Now Network is looking to shave dollars off its expenditures any way it can before the inevitable LTE launch comes around. Farewell, Bill to Account -- we hope you come visit us again sometime. Update: We've been hearing from our readers that Verizon still has a Bill to Account option.

  • Sprint reportedly capping its mobile hotspot plans October 2nd

    by 
    Brad Molen
    Brad Molen
    09.21.2011

    If Sprint's myriad policy changes are part of the company's strategy update, perhaps we're not looking forward to October 7th's event after all. The latest bout in a series of gut-punching cost-cutting moves is the elimination of "unlimited" in the Now Network's $30 mobile hotspot add-on; according to a leaked employee memo uncovered by SprintFeed, October 2nd is the dreadful date in which all users who have the add-on (sorry Sprintsters, there's no grandfathering) will be given a limit of 5GB, and any overage will be charged five cents per MB. It appears that only phones will be affected, leaving tableteurs safe for now. So if you're currently using the hotspot feature, enjoy the last few solid days of sweet downloading while you can. Update: To clarify, this change will only be affecting users who have the mobile hotspot add-on; as the screenshot confirms, on-phone data use (as well as dedicated mobile broadband packages) will remain unlimited.