RemoteWipe

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  • iMessages reportedly still sent to stolen iPhones (Updated)

    by 
    Kelly Hodgkins
    Kelly Hodgkins
    12.20.2011

    Update: Daring Fireball pointed to this recommendation from Jesse Hollington: set a SIM PIN code, which will prevent your phone from registering with the cellular network after a reset or a SIM swap until/unless the PIN is entered. Be extremely careful, however, as the iPhone settings UI can be confusing and you may get locked out if the phone thinks you're entering an existing PIN incorrectly. Macworld now recommends a three-step deactivation process, including calling your carrier to make sure your phone SIM is turned off. Update 2: Our colleague Michael Jones reports that there are situations where the 'stickiness' of location services can work in your favor: "My wife's iPhone 3GS was stolen in mid-September. By the time the iPhone 4S was released, there had been no sign of the 3GS and so we went ahead and replaced the phone, figuring that there would be no way to locate the old phone once it was deactivated. A couple of days before Thanksgiving, however, I received an email from Find My iPhone that the 3GS had been located, and briefly reported its location at a grocery store that does not have any open Wi-Fi networks in the area. A few days later, I received another alert as the thief had again turned the phone on at a different location, and the police were able to recover the phone." A troubling issue with iMessages being sent to stolen iPhones has been reported by Ars Technica. According to the article, the issue was brought up by Ars reader David Hovis whose wife's iPhone was recently stolen. She replaced her phone, changed her Apple ID password and moved on. While she was enjoying her new iPhone, the stolen handset was sold to an unsuspecting third-party who was using the phone on their wireless account. Incredibly, the stolen phone, which she deactivated with her carrier and remote wiped, was still sending and receiving iMessages on her behalf. She is only one example. If you search MacRumors or Apple's support forum, you will find several more examples. Part of the problem may reside with Apple's authentication system for iMessage. According to a thread at Ask Different, Apple stores the device ID (UDID) and the Apple ID or mobile number for each device that uses iMessage. An iMessage is apparently sent to Apple's servers, which look at the destination email address or phone number of an incoming message. The server looks in its database for the UDID that's associated with the recipient's phone number or Apple ID. The server then uses this information to redirect the message to the correct phone. It's possible, in the case above, that the UDID of a stolen phone remains in Apple's database and is not replaced by the UDID of the new phone. A message sent to the phone number of the person whose phone was stolen would go to the UDID of the stolen phone and not the new phone. The owner of the stolen phone can then respond back. I've experienced a similar issue with FaceTime on the iPhone 4. I activated my phone and setup FaceTime on one phone number and then switched it to another phone number about a month later. The UDID remained attached to the original phone number and was not automatically updated by Apple. When I tried to make a FaceTime call, the recipient would see my old number. If they tried to FaceTime me with my new number, it wouldn't work. People could only contact me by FaceTime calling my old number. I was able to force Apple to update my UDID in its system by resetting my phone using iTunes according to Apple's instructions. The iMessage issue appears to be similar to the FaceTime issue noted above, but it's not identical. While FaceTime can be corrected by erasing your phone, the iMessages issue is not corrected by a similar remote wipe procedure. I'm not sure why a remote wipe wouldn't fix the iMessage issue; maybe there's a difference between a remote wipe and an iTunes reset or Apple's servers are configured slightly different for the two services. Regardless, the iMessage issue is a serious one that Apple hopefully will address.

  • McAfee and Intel partner up to put anti-theft tech in Ultrabooks

    by 
    Terrence O'Brien
    Terrence O'Brien
    09.14.2011

    Intel has long provided hardware-level anti-theft technology, primarily for its enterprise customers. But, as users become increasingly mobile, the need to extend those protections to average consumers has become more and more apparent. McAfee is teaming up with Chipzilla to create a consumer-friendly software package that will interact with the chip-level anti-theft tech that will be packed into every Ultrabook. Details about the software are pretty slim for the moment, but we know it'll feature remote lock, remote wipe and location tracking to help you recover you precious lappy and keep your personal data out of the hands of ne'er-do-wells. The suite will start shipping alongside the tiny notebooks next year, but while you wait, check out the PR after the break.

  • Lenovo ThinkPad Tablet leaks out with Honeycomb, IPS screen, optional stylus and keyboard folio?

    by 
    Sean Hollister
    Sean Hollister
    04.24.2011

    Remember the ultra-thin Lenovo ThinkPad X1 we detailed just a few hours ago? The document that dished those secrets also mentioned an "X Slate," which made us wonder if Lenovo's LePad was finally hitting the states... but This is my next seems to have stumbled across a grander piece of technology than that oft-delayed slate. According to a presumably leaked company presentation, Lenovo's planning to release an Android 3.0 tablet this July with a giant raft of specs -- a 10.1-inch 1280 x 800 IPS capacitive multitouch panel, a Tegra 2 processor, up to 64GB of storage, front and rear cameras, a full-size USB 2.0 port, mini-HDMI out, a genuine SD card reader and up to 8 hours of purported battery life in a package about 14mm thick and weighing 1.6 pounds. What's more, it will reportedly have an optional dual-digitizer with "true pen support" and an optional keyboard case, possibly aping ASUS's recent Slate and Transformer tablet input mechanisms by allowing for both simultaneously. There's also apparently plenty of software support for the business-minded, including IT integration as well as anti-theft and remote wipe options, and all this will apparently start at the competitive price of $499 -- assuming these documents are legitimate and still valid. You see, they look a little preliminary for a slate supposedly sampling in just a couple of months, and there are contradictions here and there, such as the mention of a 1080p display in one slide, and some watermarks from 2009 in others. Still, Lenovo, if you're indeed producing a tablet today, we're liking its proposed specs -- don't suppose we can get a Tegra T25 chip while you're at it? Find a few extra renders and plenty of slides at our source link.

  • Dell Rosemount tablet will have Intel's Oak Trail inside, stylus, removable battery and remote wipe

    by 
    Sean Hollister
    Sean Hollister
    02.17.2011

    Dell means business with its upcoming Windows 7 slate, if the whispers we're hearing are true -- we have it on good authority that the recently-leaked Rosemount will be a Latitude. An inside source says that the 10-inch tablet will not only sport Dell's storied business brand but will be geared towards enterprise through and through, with features like serviceable components (including a removable battery), software encryption and the ability to perform a remote wipe, and that it'll have a dual-digitizer to support both touch input and a stylus for fine details. We don't know about performance or battery life quite yet, but the slate will reportedly use an Atom chip, specifically Intel's Oak Trail, so we'll let you imagine the possibilities. [Thanks, Anonymous]

  • HTCSense.com goes live, only Desire HD and Desire Z supported at launch

    by 
    Darren Murph
    Darren Murph
    10.07.2010

    Let's say you're a mobile phone maker. Now, what's the first thing you do after raking in $360 million in a quarter? We're guessing that "launching a new backup / remote wipe portal" wasn't the first thing that came to mind, but that's precisely what HTC has done. HTCSense.com was officially introduced alongside the Desire HD and Desire Z in London last month, promising to one day allow registered owners to use the web in order to locate a lost handset, remotely wipe a lost handset and maintain a backup of your contacts, texts, customizations, etc. in the cloud. Looks like "one day" is "today," with the portal finally opening its doors to registrants. Unfortunately, the only two phones supported at the moment are the two it was introduced alongside of (neither of which are publicly available), so it looks like you'll spend most of your time at the source link ingesting what it can offer you in the future. But hey, who said a little schooling was a bad thing? Update: Pocketnow has a walkthrough of the new services (via a ROM hack on the HD2), with a video embedded after the break. We know it's tough to wait, but at least this glimpse will make it a bit easier, yeah? [Thanks, Marcus]

  • HTCSense.com will backup and remotely locate / wipe HTC devices

    by 
    Thomas Ricker
    Thomas Ricker
    09.15.2010

    HTC's announcing more than hardware this morning, it's also announcing an enhanced HTC Sense experience. At the heart is HTCSense.com, a series of dashboard-connected services for backup, security, and control of your HTC handset. A new locate feature triggers the handset to ring loudly (even when set to silent) while flagging its location on an online map. If the phone was lost or stolen, owners can remote lock and/or wipe the phone. Backups will automatically archive your contacts, text messages, call history, customizations and data. Sense is also adding advanced multimedia capabilities to help ease the way we capture, share, and upload our content. HTC's also added on-the-fly capture effects and filters to manipulate depth of field or for adding distortion and vintage effects. Update: We've got a gallery's worth of interface shots from the new Sense experience! %Gallery-102313%

  • Apple attempts to patent kill switch that roots out unauthorized users, detects jailbreaks

    by 
    Sean Hollister
    Sean Hollister
    08.21.2010

    digg_url = 'http://www.engadget.com/2010/08/21/apple-attempts-to-patent-kill-switch-that-roots-out-unauthorized/'; Just about every mobile operating system manufacturer can remotely delete apps from the smartphones they help provide, but if a recent patent application is any indication, Apple's looking to lock down the whole enchilada on future devices. The basic concept is as simple as the diagram above -- certain activities trigger the phone to think it's in the wrong hands -- but the particular activities and particular remedies Apple suggests extend to audiovisual spying (to detect if a user has a different face or voice than the owner), and complete remote shutdown. While the patent mostly sounds targeted at opt-in security software and would simply send you an alert or perform a remote wipe if your phone were stolen or hacked, jailbreaking and unlocking are also explicitly mentioned as the marks of an unauthorized user, and one line mentions that cellular carriers could shut down or cripple a device when such a user is detected. Sounds great for securing phones at retail, sure, but personally we'd rather devices don't determine our authority by monitoring our heartbeat (seriously, that's an option) and we're plenty happy with the existing Find My iPhone app.

  • Windows Phone Live to offer remote wipe, location, and sync for your Windows Phone 7 device

    by 
    Chris Ziegler
    Chris Ziegler
    07.13.2010

    See, Android owners don't ever lose their phones, so that's why they don't need this capability... right? Right? Hot on the heels of yesterday's news that RIM would be delivering a comprehensive remote wipe solution to BlackBerrys this year, Andy Lees is mentioning at Microsoft's Worldwide Partner Conference today that an all-new Windows Phone Live website will figure prominently into the Windows Phone 7 equation when devices launch toward the end of 2010. It looks like the site is divided into two, arguably equally important parts: a sync function, which lets you transfer photos directly from your phone (a la Kin Studio, perhaps?), move OneNote content, synchronize contacts, and so on, and a suite of tools for dealing with a lost or stolen device -- you'll be able to remotely wipe it, locate it, lock it, or just make it ring until you drive the thief out of his gourd. On a related note, Lees is also announcing that we'll be seeing the first volley of Windows Phone 7 devices in five languages -- English, French, German, Italian, and Spanish -- and that Windows Phone Marketplace (the Windows Phone 7 version of it, presumably) will be available in 17 countries out of the gate. That's not what we'd call global domination, of course, but you've got to start somewhere.

  • Apple launches 'Find My iPhone' app to remotely wipe and find your lost treasure

    by 
    Thomas Ricker
    Thomas Ricker
    06.18.2010

    Stay with us here because this one isn't obvious. Apple just launched its Find My iPhone app on the iTunes App Store -- a service previously limited to MobileMe's web interface. The App will find your iPhone or iPad or iPod touch should it be lost or stolen. So obviously, you don't install it on your lost/stolen device, you install it on a different iPhone, iPad, or iPod touch, yours or somebody else's (try a Starbucks). Panicked owners can then login with their MobileMe account to map their missing property and then remotely lock the device or wipe the data. The App can only be installed on iOS 3.1.3 or later devices and is available now for free.%Gallery-95615% [Thanks, Brian M.]

  • Enter Gmail contact syncing and DropBox; exit MobileMe?

    by 
    Lauren Hirsch
    Lauren Hirsch
    06.15.2010

    Well, that's that. I have whittled MobileMe down to two useful functions: Find My iPhone and Remote Wipe. And yes, I use one of those functions quite often, say, when my husband is off on some 80 mile jaunt on his bicycle. I have, thankfully, yet to require the services of the other one. But the rest of it: email, syncing, and online storage? Gone the way of the dodo. Initially, I moved mostly over to Gmail to take advantage of its more robust email aliasing. I have several email addresses on personal domains, and Gmail gave me the best mix of domain use, plus sophisticated filtering and spam identification. MobileMe just doesn't play nicely with personal domains, and once Google enabled IMAP for gmail and then push email, I basically abandoned my .me address, relegating it to receiving Apple Store retail receipts and my Apple ID for iTunes.

  • Find My iPhone: If only I could find myself so easily ...

    by 
    Megan Lavey-Heaton
    Megan Lavey-Heaton
    06.17.2009

    Mel gave you the instructions for how to set it up... but dear reader, we're going to go in-depth into the features of using MobileMe's Find My iPhone to see how well it works in locating and securing your phone from a remote location -- including performing a voluntary wipe. Locating where your phone is via map When you bring up the Find My iPhone page in MobileMe, the first thing you will see is a map giving the approximate location of your phone. As indicated above, my phone is somewhere inside of my apartment. Because the map is powered by Google, you can toggle it among plain map, satellite, and hybrid views of the location. However, the feature won't give off an exact address. So, if you happened to leave your phone inside of a shopping center complex, you'll still have to visit each store to track down the phone. Read on for more into Find My iPhone's features ...

  • Telstra exec's stolen WinMo 6.5-equipped HTC phone remotely wiped?

    by 
    Ross Miller
    Ross Miller
    02.23.2009

    Remember that Windows Mobile 6.5-equipped HTC phone that was stolen from the Telstra exec at MWC? Well it looks like you can forget about any hands-on videos popping up -- to quote the immortal words of Will Smith from Men in Black, the device has apparently been flashy thing'd, from afar. According to an anonymous Microsoft staffer speaking to APC, the company remotely wiped all traces of the operating system and user data from the mobile as soon as it was reported pickpocketed, so unless the thief was smart enough to immediately place it in a faraday cage, this phone's probably a bit too frazzled for the limelight right now.