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Xbox 360 returned, critical components not included
While we've certainly seen a few items get returned without, shall we say, everything in tact, this example just might take the cake. Details are fairly light, but the long and short of it is that some sly customer managed to return an Xbox 360 and get a full refund, but the most critical components weren't repackaged. Reportedly, the store decided to allow the refund just this once without thoroughly checking the innards, and sure enough, the decision came back to bite 'em. Packed within was a gutted console (stuffed with a used textbook, no less), a bunch of totally random cabling and an official Xbox 360 headset. Needless to say, the store got burned torched, but if the culprit received his / her refund as a credit card charge-back and / or was caught on camera, we've all ideas the retailer will get what it's owed one way or another.[Via Digg]
Overzealous eBayer drops $900 for "Sony PlayStations, 3 of them"
In what's sure to be a frontrunner for the "oh snap" moment of the day (or year), a presumably frustrated, delusional, and impatient individual apparently forgot to read the fine print on his latest eBay win. While it's no secret that PlayStation 3 units have been selling for incredulous prices, snagging one for $900 probably seemed like quite the deal at the time; however, the poor sap failed to realize that he /she just committed almost one thousand dollars to purchasing three original PlayStation consoles. To make matters even worse, no games, controllers, or heartfelt sympathy was to be included, leaving the unsuspecting buyer in quite a bad predicament. No, we don't actually think (at least we hope not) that this fellow / lady went through with their purchase (although it was snatched up at the "Buy it Now" price), but if they did, we've got to look at the bright side -- that free shipping saved him / her a bundle.[Via Digg]
Earth to consumers: extended warranties are a bad deal
It's no secret that you and your loved ones will probably drop some serious coin this holiday season (Black Friday in particular, we're sure), and while future repair costs may cross your mind, Consumer Reports recommends that you brush off that extended warranty those big box retailers will be shoving in your cart. Stores like Best Buy typically don't garner massive profits from just selling the snazzy new LCD or LCoS televisions, but "around 50 percent" of the extended warranty's pricetag goes straight to their pocket, and rarely do consumers need the coverage until after it's up. Studies have shown that most major breakdowns occur after the warranty period expires, and that in most cases, the repairs cost "about the same" anyway. Two potential exceptions were RPTVs and laptops Apple computers. The report stated that RPTVs have erroneously high repair bills and can be difficult to ship / move when the time comes for fixin', and since Apple's machines only come with "90 days of phone support," it was recommended that you pick up that AppleCare box with your purchase. Notably, studies found that notebook damage didn't occur nearly as much as generally believed, especially during the first year or three when the warranty was in effect. Nevertheless, it's estimated that non-savvy consumers will drop a combined $1.6 billion on fruitless warranties this year, so just be sure you're not one of 'em, cool?
