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The Daily Grind: Do you tend to believe dev statements?
Lord of the Rings Online community manager Rick Heaton created a stir recently when he said that raiders are few and far between in Middle-earth. After he explained that Turbine's data show raiders, PvPers, and forum posters as tiny fringe groups, he ended his announcement with the following statement. "I fully appreciate and understand you won't believe a word of this. That's perfectly fine. It doesn't change the facts of the matter." Predictably, a slew of comments ensued in which Heaton was accused of lying. Plenty of commenters, both on the Turbine forums and here on Massively, then posited that of course there are no raiders because LotRO's raid content sucks, Turbine's definition of "raider" is different from the commonly accepted definition (whatever that is), and dozens of other reasons. Which leads to an interesting question regarding official dev statements. Do you tend to believe them? Even when they irritate you or don't align with your personal wishes for a given game? Every morning, the Massively bloggers probe the minds of their readers with deep, thought-provoking questions about that most serious of topics: massively online gaming. We crave your opinions, so grab your caffeinated beverage of choice and chime in on today's Daily Grind!
Lord of the Rings Online to revamp North Downs and more
With its focus shifting from expansions to regular content in 2014, Turbine has announced that one of its upcoming projects is a revamp of Lord of the Rings Online's North Downs. During a recent in-game event, Community Manager Rick Heaton said that North Downs will be one of several zones to receive love in a future update: "Update 13 will see a few zones revamped. A few of have been asked for by many people. You will get some more information in the 20 questions, but I'll spill the beans since you going to read it next week. North Downs will be getting a once-over." North Downs was widely rumored to be the next zone to be reworked several years ago following the major revamps of Evendim and Lone-lands.
LotRO not working on new dungeons, has no plans to merge servers
Lord of the Rings Online Community Manager Rick Heaton spent time answering various player queries during a recent "Take the Hobbits to Isengard" event, and an enterprising player recorded the salient details to pass along. Heaton said that despite demand from players, the team is not working on creating any new traditional instances, raids, or Rohan housing. He did comment that one of the older zones is a "possibility" for a revamp during 2014 and that there are no plans to merge servers. For players looking to jump from the old Codemasters servers to the other ones, Heaton reported that a "significant technical issue" has kept this from becoming a reality. If you're curious about how many people are playing the game, well, you're going to be curious for a long time to come. "Unless we can say we have 10 million players and are bigger than World of Warcraft, what's the point?" asked Heaton during the event.
LotRO: Helm's Deep purchase required to continue the epic story
Lord of the Rings Online's epic story is one of the crown jewels of the game, and for the longest of time it's been available for free whether you subscribe or not. However, Turbine confirmed this week that purchasing Helm's Deep will be required if you want to see how the epic story plays out over western Rohan. On the forums, CM Rick Heaton explained the change: "The epic story in Helm's Deep is very tightly entwined with the epic battle system. The story in Helm's Deep is the epic battle we all know from the books. We've returned to the core story line from the lore and that line leads in a direct path, laid out by the Professor himself, into Helm's Deep and the battles and heroic deeds that occur there. As a result, this means the epic story requires the purchase of the Helm's Deep expansion." "Epic Story Guy" MadeOfLions also chimed in with a much more informative post about the decision. "It's a change that serves to reward the players that do pick up the expansion, and makes the expansion a better deal, more worth your time and your money," he writes. "This is just an expansion change for now -- I'm hoping we can keep the epic story free in other updates." Speaking of Helm's Deep, Turbine just posted the Champion class update dev diary for all to peruse!
LotRO connectivity issues outside of Turbine's control
Access denied? Some Lord of the Rings Online players have felt as though they were being kept out of the Middle-earth club lately as connectivity issues plagued the game. Turbine has been investigating log-in issues and came back to report that the problem is outside of the studio's direct control. "This morning we have received word that one of our affiliated connection providers is taking steps to re-route services around certain areas of the internet that are experiencing issues we believe are the root cause of the reported issues," CM Rick Heaton posted. Turbine says that the issue should be resolved shortly, but in the meantime the studio encourages players to try many of the workarounds that the community has come up with.
Turbine: 'We plan to support LotRO for many more years to come'
Twenty questions is one of the oldest car trip games known to humanity. Turbine likes to think that it's the best at it, especially when it comes to Lord of the Rings Online. In a new post, the devs answer 20 pressing questions that the community had this month. These questions range from the possibility of live events with developers, how horses are made and animated, the future of PvMP, how Turbine tunes zone difficulty, mailing more than one item at a time, and the proposed PvMP zone that ended up getting scrapped. Turbine also addressed the future of the game and said that its relationship with Middle-earth Enterprises is still strong: "We plan to support LotRO for many more years to come." The community is understandably curious about the seldom-heard player council, but Turbine says that the council is doing its job: "The council has been very helpful. It gives us the opportunity to have very focused conversations. The threads don't go on in to 40-plus pages and the topics are very pertinent to current development. So far it has been a great and responsive sounding board."
Lord of the Rings Online releasing Rohan instances in two parts
Lord of the Rings Online players have had to wait a lot lately. Riders of Rohan was delayed, which is something that happens every so often in MMO development but is still upsetting. But Turbine promised players that even with the delay, the Rohan instance cluster would still be released this year. Today, community manager Sapience took to the forums to explain that the team is splitting the instance cluster into two parts, and only the first part will be released this year with Update 9. The revised plan has three instances coming out with Update 9, with four more set to be released in February 2013 (although that date is subject to change). Not coincidentally, the instances all call back to portions of The Hobbit, which does have a film adaptation coming out shortly. Whether or not players are happy about the source material, the delay is bound to cause some contention among the players waiting for the large-scale raids currently delayed until next year.
New Lord of the Rings Online video is all about warbands
Riders of Rohan is introducing several new mechanics to Lord of the Rings Online, including the brand-new warbands. But what are warbands? How do you interact with them? Can you join them, possibly on the strength of rocking a sweet lute solo? A new community video with community manager Rick "Sapience" Heaton and Senior Producer Aaron "Rowan" Campbell addresses all of these concerns and more. Except for the lute solo. You're on your own with that one. Campbell explains that warbands are essentially rare enemies taken up to the next level. Instead of just finding the occasional notable spawn, you'll see groups of enemies roaming the world, marked on your map and just waiting for you to ride off and challenge them. These bands will vary in size, with some requiring only a single player and some potentially requiring a full raid to defeat. The bands are also subject to a new "open tapping" system, which allows players to work together and receive rewards without being in a full group and encourages players to challenge these bands without worrying about competition. Check out the full video just past the break for more information on this upcoming addition to the game's mechanics.
LotRO devs show off its mounted combat system
While the upcoming Riders of Rohan expansion for Lord of the Rings Online promises a great wealth of content for players, undoubtedly its keystone feature is mounted combat. This system became the centerpiece of a filmed discussion between CM Rick Heaton and Producer Aaron Campbell. One of the concerns that Heaton addresses is how player classes will translate once on horseback. Campbell says that the team has created ways for those roles to continue, albeit in a slightly different form. One example given was how Guardians can taunt, except that on horseback, it means that the enemy will then start riding alongside of you. "You can bring them in and control the battlefield," Campbell says. Other points of discussion include how Fellowships work while mounted, the different stances (aggressive, utility, and defensive), the speed of combat, and situational awareness. The pair also gives us a first glimpse of mounted combat in action. You can watch the full dev video after the jump!
Turbine sweetens Riders of Rohan's editions, includes instance cluster
Frustration and confusion have been the name of the Lord of the Rings Online pre-purchase game these past couple of weeks, with some players feeling that the editions were overpriced and others bewildered over whether or not this fall's instance cluster would be included in the cost. Turbine announced today that all three of Riders of Rohan's editions will be boosted with Turbine Points and that the instance cluster will be given to all who buy one. In a forum post, CM Sapience said that the studio is dishing out bonus Turbine Points for all of the editions. Base and heroic edition holders will receive 1,000 TP, while legendary edition purchasers get 2,000. This applies to both players who have already bought the expansion and those who will in the future. He also addressed the confusion over the instance cluster: "While we are still not ready to talk about the details of the cluster, we did want to confirm that we will be releasing a new instance cluster in an update after Rohan launches, and that the cluster will be free to all players who have purchased the Riders of Rohan expansion."
Turbine fields 33 Lord of the Rings Online questions
If you could ask a dev team anything about your favorite MMO, what would it be? Well, Turbine invited its Lord of the Rings Online players to do just that, and today the studio posted 33 answers to the sometimes-serious, sometimes-silly queries that players posed. Through this community Q&A, we learned that the team is working on a way to disable experience gain, has put additional hobbies on hold, has discussed and mostly dismissed multi-attachment mail, and is considering how dynamic events might work in the game. So do the devs play the game they make? Sapience says they do: "I think you'd be surprised at how many people at Turbine play LotRO on a regular basis." There are also a lot of interesting tidbits in this Q&A regarding the decisions behind prioritizing features, expanding into certain regions, and how the teams work in tandem to produce content. Finally, Sapience said that players should be seeing pre-order information for Riders of Rohan "Incredisoon™" and that there will probably be ways to attain the game's soundtrack in the future.
The Road to Mordor: What Update 7 means for you
Without fail, the second I'm done writing this column for Massively, Turbine releases the big news of a major patch, and I have to wait a whole week to talk about it. In the case of Lord of the Rings Online's Update 7, I'm not that upset. I definitely was underwhelmed by it all initially, but now that I have had a whole week to digest it, read through the test server notes, and scope out the Moria dev diary that was posted, I feel like I'm in a much better position to talk about it. So what does this game update mean for you? That's a good question, and it really depends on where you are in your leveling journey. New players won't be fazed by it whatsoever, but both mid-game and endgame adventurers are going to have some new (and reworked) content to devour. I am heartened that Turbine doesn't have tunnel-vision for the endgame and is still willing to go back and examine what does and doesn't work about its earlier content. So let's walk through the major highlights of Update 7: Shades of the Past and give it the ol' Road to Mordor analysis, shall we?
Turbine responds to LotRO store armor controversy
Following the community uproar over the selling of premium armor with stats in the Lord of the Rings Online store, Turbine has posted an official response to the matter in the form of a Q&A post on the forums. Community Manager Sapience says that Turbine is "very aware of the controversy" and wanted to address specific points of concern. According to the post, Turbine said it never intended to promise that it would abstain from selling statted gear to give low-level players a boost, but the studio promised that this would not happen with endgame armor. The company admits to being "too generous" with the stats in question, and may adjust the item's power levels or possibly remove them from the store after further observation. The studio took the opportunity to clarify its "convenience not advantage" stance. "Anything that's compulsory to be competitive in ranked play or achieves something by degrading another player's experience. We have not and will not make that part of our F2P offering," Sapience writes. He concludes by promising more transparency going forward: "We'll take this as a sign that we need to do a better job in clear and open communication. In the future we will take more time to explain why -- not just what we're doing." Massively previously reached out to Turbine for an interview on the subject but the studio declined to participate. [Thanks to Whitewolf for the tip!]
The Road to Mordor: Convenience, not advantage
Prior to Lord of the Rings Online's free-to-play implementation, players were raising concerns of potential abuse of the F2P model and the LotRO store in particular. The CM at the time, Patience, posted a now-infamous response stated that Turbine was about selling "convenience, not advantage" in the store. I thought it was a terrific stance to take (and still is, for any F2P MMO dabbling in microtransactions). It wasn't long, however, before the thread was purged from the forums entirely, although the playerbase has held on to those three words to this day. That phrase has echoed in my head over the past week, ever since we heard that statted armor was coming to the in-game store. I've been among those who have championed Turbine's F2P model as the way to do things right -- to offer fluff, a la carte content and convenience without straying into so-called "pay to win" territory that has plagued cheaper games. But now I wonder if the new motto is "convenience and advantage," especially in light of several other questionable store selections that have been pushed through despite player resistance. But let's concentrate on one topic today, that being the stat armor that's now available in the store. Is this strictly a "convenience" item that is meant to aid struggling lowbies, or does it represent the sale of a clear advantage for those who are OK with letting their money game for them? Are we making a mountain out of a molehill by discussing this, or is it far past time that something like this needs to be brought into the public discourse?
Lord of the Rings Online adding mount emotes
Emotes: They're not just for Elves, Hobbits, Dwarves, and Men any longer. Naaay, Turbine is preparing to give emote love in Lord of the Rings Online to player mounts as well. Players' horses and goats will soon be able to rear up, kick, and bow with the best of them. While the emotes are not yet available in the game, CM Sapience announced on the forums that players have a chance to win one for free through the LotRO lottos: All weekend long we'll be running lotteries for the brand new, unreleased, Mounted Rear Up emote. That's right, Mount Emotes are coming to the LotRO Store! Enter the lotteries this weekend and you could win it for free, before your friends can buy it. You'll have a few weeks to show it off and brag before it hits the LotRO Store. Check back often as new lotteries will be starting randomly throughout the weekend and on Halloween! The LotRO lottery system is available on the my.lotro website.
Turbine confirms five new LotRO instances by the end of the year
While a new expansion is usually a cause for celebration, some Lord of the Rings Online players have expressed disappointment that September's Rise of Isengard lacks new instances outside of the much-ballyhooed 24-man raid. Between convention appearances, Turbine's Sapience confirmed on the forums that while Isengard players won't be enjoying any additional three-man or six-man dungeons, more will come by the end of the year in Update 5: We are currently preparing five new instances for release post-Isengard. Rise of Isengard will be released on September 27 along with a 24-player raid. There will be 3 three-player, 1 six-player and 1 twelve-player instance released in Update 5, the first update after the release of Rise of Isengard. These instances will be free to any player who has pre-purchased the Rise of Isengard expansion or who purchases after launch via the Turbine web store. Update 5 will be available before the end of the year. Rise of Isengard will be on display at Turbine's booth this weekend at PAX in Seattle.
Updates on migration issues for Lord of the Rings Online
It's been about a week since European players of Lord of the Rings Online began the migration over to Turbine's servers, and the transition has not been nearly as smooth as one could hope. That having been said, the team is working diligently behind the scenes to try to address the issues many players are experiencing, with community manager Sapience making a post today outlining the two major fixes coming up to try to alleviate the issues. The first fix will be a simple patch to the migration tool itself, which is expected to be live on Friday or shortly thereafter. The other fix will require some server downtime as the team works at fixing some database issues. Sapience also explains that Codemasters had previously flagged some accounts incorrectly with the database migration, and he promises that the players missing VIP time will be addressed sometime next week. While it won't remove the Lord of the Rings Online migration issues, it's at least a step in the right direction.
Turbine upgrades LotRO's compromised account reimbursement policy
Account security is a worrysome topic in Lord of the Rings Online these days, especially following a reported rise in hacks and thefts among the playerbase. A couple months ago Codemasters implemented a stronger policy to help players recover lost property, a direction that Turbine followed yesterday when it revised its compromised account reimbursement policy. Sapience announced on the LotRO forums that this policy is significantly updated and expanded from the old one. Now when a player's account is hacked, Turbine gives a seven-day window to report the issue, during which the company can restore "most" of the lost items and compensate players for items that cannot be replaced. This, however, is not a true rollback and does not cover accounts compromised before February 24th. Turbine also reassured players that the studio is making it much tougher for unauthorized intruders to delete or sell rare items like raid gear, which should add another layer of protection from losing one's goods.
LotRO ramps up to Echoes of the Dead with new dev diaries
Speculation is on a head-on collision with fact, as Turbine has started to roll out information about the next Lord of the Rings Online update, titled "Echoes of the Dead." As players wonder whether the mysterious runes of a couple weeks ago indicate a new raid hub, or whether Echoes of the Dead is the name of the next book in the epic storyline, Turbine has at least shed light on class changes scheduled for this next update. Ken Burd caters to the thieves, er, treasure-hunters in the LotRO crowd with his Burglar dev diary. Several improvements and buffs for the class are in order, including additional stealth stances, bleed effects matching weapon damage types, beefier Fellowship Maneuvers, the ability to go faster in stealth, and a "Safe Fall" skill to safeguard against falling injuries (although Burglars can still be killed by falling too far). For the musically minded, Tim Lang has you covered with his Minstrel dev diary. Lang lists a huge amount of tweaks and fixes for the class, including shorter cooldowns for select skills, several new legacies, and an additional skill called "Anthem of the Third Age," which buffs either damage or healing, depending on whether you're in War Speech stance or not. Finally, in response to this past weekend's game and forum outages, Sapience announced that NA players will enjoy increased +5% XP gains from monster kills as well as token drops that can be exchanged for gift boxes from now through Sunday the 6th.
The Road to Mordor: Hacked!
"My kinship had just finished an instance run about a week-and-a-half ago and was in the process of reloading back into the world when I got the message that I was being disconnected because I had just logged into the Brandywine server. Huh? Suspecting the worst, I immediately hit up the Turbine Account page and changed my password then re-logged back into the game, which would boot the hacker offline just like I had been booted minutes earlier. "I was lucky and did that before the hacker had time to switch servers to where my active characters are. Other kinmates have not been so lucky." So goes the frightening tale of Pumping Irony's Scott, who shares this in the hopes that others may avoid a similar scare. Unfortunately, it seems as though stories such as these are becoming more and more common in Lord of the Rings Online, where the worst threat to your quest may not be the eye of Sauron but the malicious intent of hackers gutting your account while you're offline. Today we're going to step off the path for a temporary side trail into the gloomy undergrowth of account security and an MMO under siege.
