Self-serviceCheckout
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Tesco's self-service checkouts are getting a lot less irritating
You don't step up to a self-service supermarket checkout unless you're ready to gamble. Either you hit the jackpot and escape in record time, or you end up wildly hailing the nearest assistant while the infernal machine's repetitive accusations slowly chip away at your sanity. While Tesco can't make its automated checkouts any better at weighing up your loose veg, it can train them to be less annoying. So, for the first time since Tesco introduced self-service checkouts over a decade ago, it's changing their voice alerts, which the supermarket admits "has become a source of frustration for customers." Most importantly, you'll never have to listen to chants of "unexpected item in bagging area" ever again, as well as six other "unhelpful phrases" like "please take your items."
