ServiceFailure

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  • QIK admits Evo 4G launch problems after 20x increase on server load

    by 
    Thomas Ricker
    Thomas Ricker
    06.07.2010

    While record sales are generally a desirable thing, that one-time spike in demand can leave service providers scrambling to cope on launch day. Evo 4G owners are well aware of this after noticing one of the handset's flagship features -- Qik video calling -- was unavailable in the Android Market on Friday. After correcting the issue, Qik then had to pull the app after users experienced intermittent service failures resulting from what Qik calls "an unprecedented 20x" workload increase on its servers. The Qik team is scrambling to provision more capacity and expects to have things under control "shortly."