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Square Enix polling Kingdom Hearts fans about series past, future
Kingdom Hearts 3 will conclude the decade-long battle of Sora and his friends, but it won't mark the end of the series. Future plans include the eventual release of Kingdom Hearts HD 2.5 Remix, but a recent post from Square Enix on the series' Facebook page suggests new games beyond the HD remakes and the numerical sequel. The survey polls fans on their preferred gaming platforms and their general thoughts on the series, including preferred pre-order incentives and their favorite overall game. Fans can chip in their thoughts until March 14, when the survey will presumably "die" before revealing its second, third and fourth final forms. If you'd prefer to see Disney worlds that have yet to be featured in the series or to retain Donald as your sidekick mage in all future games, now's your chance to be heard by Square Enix. [Image: Square Enix]
Survey says pay TV customer service is at new heights
The American Customer Satisfaction Index has been tracking the satisfaction of pay TV customers since 2001, and in that time the results have never been as high as they were in the first quarter of 2010 -- thanks to the new players. Verizon's FiOS service lead the charge with a score of 73 out of a 100 with U-Verse close behind at 72. Dish Network was right in line behind those two with 71, while DirecTV moved in the opposite direction, as the rest of the industry, dropping three points to 68 -- which is still above the overall overage of 66 for the entire pay TV business. Not a big surprise that Charter, Comcast and Time Warner brought down the average by bringing up the rear scoring 60, 61 and 61. Although this is a trend headed in the right direction it is hardly stellar as the average for other sectors like wireless, utilities, health care and even motion pictures is considerably higher.
Survey says consumers want 3D at home
We've joked that in the next year some will say we might as well change the name of the site to Engadget 3D, and that's because we've seen the technology and loved the experience. Apparently we're not alone as a recent survey by Quixel Research showed that 78 percent had experienced 3D and 68 percent would recommend it to friends -- we assume the rest are basing this on their Dallas Stadium 3D experience. Almost half of the respondents said they'd like to receive 3D content via cable or satellite and about a third said they'd actually be willing to switch providers to get it. Now we've seen the BCS National Championship Game and Avatar in a 3D theater and while both were enjoyable, we think 3D sports is the bigger motivator to upgrade our HDTV.
Survey says 13 percent have never heard of Hi-Def
Surveys are really like a bad reality show or a train wreak, we just can't help but read them and this latest one from Frank N. Magid Associates is really something. Beyond the usual suspects, like only 63 percent of HD owners believing they are watching HD, is the fact that 13 percent of the respondents said they'd never heard of Hi-Def. We'd just love to hear how this question was phrased, because even the most introvert technophobes that we know have heard of HD. In fact we just can't think of a scenario where someone who lives on the grid wouldn't know what HD is.
