04.03.19 Transportation Toyota will share its patented hybrid vehicle tech for free And charge rival companies for technical support. By C. Fisher, 04.03.19 save Save share
03.28.19 03.28.19 in Business FTC fines Office Depot $25 million for bogus virus scans The company charged up to $300 for unnecessary computer repairs. By A. Dellinger, 03.28.19 save Save share View
12.23.15 12.23.15 in Opinion Dear Veronica: STEM gifts and holiday disasters Toys for nerds-in-training! By V. Belmont, 12.23.15 save Save share View
12.16.15 12.16.15 in Gadgetry Dear Veronica: Santa's little tech supporters Are you the on-call geek for all your family's tech troubles? By V. Belmont, 12.16.15 save Save share View
01.14.14 01.14.14 Tech support heroes DO exist Ahhhh, tech support. It's either really, really good, or it sucks. Usually, all we hear about are... By S. Sande, 01.14.14 save Save share View
05.17.12 05.17.12 Samsung launches customer service app on Android as proof that it Cares Worried that Samsung is too busy selling millions of devices to care about you, the individual con... By B. Molen, 05.17.12 save Save share View
03.20.12 03.20.12 Verizon updates Revolution with Remote Diagnostics, HTC turns to LogMeIn Both Verizon and HTC are experimenting with remote diagnostics and tech support. Big Red will be of... By T. O'Brien, 03.20.12 save Save share View
12.08.11 12.08.11 Microsoft launches AnswerDesk online, brings tech support to your basement apartment Love getting others to fix your computer, but hate the nuisance of putting on pants and leaving y... By B. Heater, 12.08.11 save Save share View
08.11.11 08.11.11 Tech support for iPhone is cheaper than BlackBerry, Android Research into IT administration has already shown that Macs are cheaper to manage than PCs. Acc... By Chris Rawson, 08.11.11 save Save share View
08.02.11 08.02.11 Survey: Apple's lead in tech support satisfaction is slipping According to a survey [PDF] of over 4,000 customers, satisfaction with Apple's phone-based suppor... By K. Hodgkins, 08.02.11 save Save share View
