telemarketer

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  • India caps text messages to curb telemarketing, Desi teens plot mutiny

    by 
    Amar Toor
    Amar Toor
    09.29.2011

    SMS-based telemarketing is a serious problem in India -- so serious, in fact, that the government has decided to crack down in a pretty severe way. As of this week, every Indian mobile user or company is allowed to send only 100 text messages per day, as part of a new anti-spam initiative from the Telecom Regulatory Authority of India. The move is just the latest in a series of campaigns to combat a boom in aggressive telemarketing that, according to some, borders on harassment. Authorities say spam phone calls have already declined significantly since 2007, when the government instituted a national "do not call" registry, yet the problem persists, with many users complaining of receiving commercial texts during the wee hours of the night. Regulators seem confident that these new rules will go a long way toward solving this riddle, though some have been left wondering why India's millions of mobile subscribers should pay the price, rather than the spammers themselves. The Los Angeles Times, meanwhile, is reporting that subcontinental telemarketers have already begun circumventing the new regulations by re-focusing their efforts on junk mail, ad-based Twitter feeds and other ways to be just as annoying as they ever were. [Image courtesy of Thomas Hawk]

  • FCC ponders allowing debt collectors to auto-dial mobiles

    by 
    Paul Miller
    Paul Miller
    04.24.2006

    There was quite a bit of rejoicing at the FCC's decision in 2003 to limit telemarketers and debt collectors in their auto-dialing methods of contacting mobile users. Now there's a chance that decision could be reversed, at least for debt collectors who are currently petitioning the FCC through their trade association ACA International. Debt collectors are arguing that they were unfairly lumped in with telemarketers in the auto-dialing ban, since all of their numbers are collected through legitimate means. The National Consumer Law Center argues that it's unfair to mobile users to have to pay for peak usage minutes to receive calls from debt collectors, and that giving an agency your mobile number doesn't necessarily mean you wish to be contacted. The FCC has agreed to review ACA International's request, and is currently seeking public comments on the subject. We're thinking about going dark for a bit, after which we'll reemerge from Switzerland with a new face, a new SSN and, of course, a new mobile phone number.[Via textually.org]