telesales

Latest

  • Sprint no longer selling Pre over the phone

    by 
    Chris Ziegler
    Chris Ziegler
    07.07.2009

    We've just received word from Sprint that starting tomorrow, July 8, folks will no longer be able to call into telesales to order a Pre over the cold comfort of the phone. We're told the move is being made so that the carrier "can focus inventory in sales channels where customers have the best opportunity to experience Ready Now, and we can deliver the best purchasing experience," which can be interpreted a couple of ways: either telesales are hurting Sprint's ability to properly stock local stores, they're not happy with the out-of-box experience new customers are getting without the in-store VIP treatment, or a combination of the two. Feel free to continue calling Sprint if you just want to chat or talk about how your barbecue went on the 4th, of course -- just don't expect to get a Pre out of it.

  • Sprint now taking phone orders for Pre

    by 
    Chris Ziegler
    Chris Ziegler
    06.25.2009

    Say you've been cooped up in your domicile for the past three-odd weeks, which means you blew right past the Pre launch -- and you've been unable to bring yourself to put on pants and trudge into a store. That's a big problem considering that Sprint's only been willing to offload Pres through retail locations so far -- but the tide's turning, and they've now let it known through the company's official Twitter account that telesales are a go. You still can't buy one online -- which would mean that in addition to avoiding the store, you'd also be able to avoid any interaction with a human being whatsoever -- but we're getting close, and we'll drink to that. Alone.[Via Palm Infocenter]