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The Guild Counsel: Managing the peaks of success
I'm a Red Sox fan, and if there's ever a team that can exemplify the ups and downs of running a guild, it's the Red Sox. This was supposed to be a rebuilding year for the team, and yet they're near the top of the standings, only a game and a half behind the Team that Shall Not be Named. Managing a guild is also very often about handling the peaks and valleys of day to day life. It's as if the whole guild were manic depressive: You need to downplay the peaks and minimize the valleys. We've looked at the valleys quite a bit in this column because valleys represent a more urgent problem, but in this week's Guild Counsel, let's look at how to handle the peaks.
The Guild Counsel: How Stargell stars can help your guild
When I was a kid, I loved the Red Sox, but I was dying to get a Pittsburgh Pirates baseball cap. It's not that I was a fan of the team; I just loved the unusual look of the hat, with its pillbox shape, gold stripes, and most importantly, rows and rows of gold stars. Those stars were called Stargell stars and were the creative genius of Hall of Famer Willie Stargell. It might seem strange to be talking baseball in a guild column, but those Stargell stars played a key role in the Pirates' success, and they serve as a great example of successful guild management. Can a little embroidered star really make a difference? Let's take a look in this week's Guild Counsel.
The Guild Counsel: Taking the reins and dealing with discipline
It's hard enough for any guild leader to enforce rules and take on problem players. But it's even harder for guild leaders who have stepped up to take over for one who has retired. Comparisons are made between how the old leader did things and how the new one is handling it, and some members might challenge a new leader's authority in order to "test" him. This week's column is a reply to one Massively reader, who wrote, My main commander has retired from the game, and I am struggling filling his role. Our biggest issue is dealing with discipline, either in Teamspeak or in following commands. I read your column on managing mistakes, but I am still finding it hard without being the bad guy. I know it's part of who I am; I am not an aggressive or "Bad Cop" guy. Is there a way I can develop discipline without having to totally change my personality and relationship with the guild? This is a great topic because it's a situation that many new leaders find themselves in almost immediately after taking on the role. In this week's Guild Counsel, let's look at some ways to deal with the challenge.
The Guild Counsel: Why broken economies hurt guilds
I have to admit, I read the recent article by Ramin Shokrizade on the pre-endgame economy of Guild Wars 2 and shrugged. He made a lot of great points, but the problems with GW2's economy are really not that unique. One of the biggest dilemmas is the fact that dropped items, like weapons and armor, really don't have any value prior to the endgame. As in many MMOs, the broker or auction house is flooded with pre-endgame armor and weapons and there's just no demand for it. There are several design flaws that play a role in why dropped items, and virtual economies in general, feel stagnant. Let's look at a few common problems in MMOs today and see why broken economies actually hurt guilds as well.
The Guild Counsel: Guild leadership isn't a job
Guild leadership is challenging, but as I've written before, sometimes guild leaders shoulder the burden of extraneous responsibilities and make the role harder than it should be. You'll often hear players referring to the leadership role as a job, meaning that it's work rather than fun. But while running a guild can be tricky at times, it shouldn't be a job, and there are some important differences between the two that are helpful reminders for guild leaders. In this week's Guild Counsel, let's look why the role of guild leader should remain distinctly separate from that of an employer.
The Guild Counsel: Finding a guild with off-peak playtimes
One of the things that always makes me grumpy about MMOs is the number of game-imposed barriers to players doing things together. Levels, gear, skill points, group and raid caps, and prerequisites are just a handful of common game designs that make it hard to be social. MMOs are getting a little better at removing those hurdles, but one they can't address is the reality of conflicting playtimes. Everyone has real life responsibilities, and that means we sometimes can't be online when our friends are. For some players, this is a constant challenge because their work, school, or family responsibilities allow them to log in only during off-peak playtimes. Last week, Massively reader Barachiel1976 brought up this very topic, and it's actually surprisingly common. So in this week's Guild Counsel, let's look at a few options for players who want to be part of a guild but can't play during peak playtimes.
The Guild Counsel: Jumping from casual to endgame
It's a classic scenario that's all too common: A guild builds up a solid roster, with enthusiastic members, and decides to make the leap from casual to hardcore. But that leap can sometimes become a free-fall spiral and a potential guild-breaker. How does a guild shift gears and go from easygoing to endgame? Let's look at a few ways to make it work and avoid the growing pains in the process.
The Guild Counsel: Managing mistakes
Despite what some folks say, running a multi-party event (raiding, PvPing, dynamic events) is hard. There are the logistical issues of trying to coordinate many players who are scattered all around the world and rely on only voice chat and typed text to communicate. There's the need to instantly react to changes during the course of battle, and the larger the party, the slower the reaction time. And there are even nuances in how individuals approach various situations, which has a ripple effect on the others. Tank Bob might prefer to pull a boss to a different spot than Tank Susie. Or Sniper Sally might be used to peeling away and taking up a position in a tree while Captain Pete prefers to charge in as one force. Suffice it to say, there are plenty of mistakes that happen any time large numbers of players get together, and it's often difficult to sort out which ones warrant a player's removal from the force and which ones don't. Let's take a look at how to handle mistakes in this week's Guild Counsel.
PAX East 2013: SOE's Linda Carlson on the state of the community
How many times have you found yourself asking, "Why won't the devs just listen?!" For any loyal MMO fan, it can be extremely frustrating to see feedback seemingly get ignored, and sometimes it feels as if there's a huge wall separating the fans from the developers. Linda Carlson, SOE's Director of Global Community Relations, spoke with Massively at this year's PAX East to talk about SOE's efforts to break down that wall and improve the relationship between players and developers into something that's more collaborative, rather than contentious. Whether you're the most loyal SOE fan or someone who's vowed never to play another SOE game, you might be surprised at what she has to say.
The Guild Counsel: The suggestion box gone wrong
"Does anyone have any suggestions?" If there's one question that a guild leader should never ask, it's that one. Don't get me wrong; I believe feedback is an essential part of running a successful guild. But there's a right and a wrong way to solicit it, and having the equivalent of a "suggestion box" is not the best way to get the feedback you need. In today's Guild Counsel, let's look at how the concept of a suggestion box (or holding open-ended discussions for player feedback) can make guild leadership difficult. And we'll look at some ways to get the suggestions you need to keep things running smoothly in guild.
The Guild Counsel: Signs that it's time for a break
We've all had moments of frustration in MMOs, but if you're part of a guild, that frustration can have a ripple effect that causes real tension. Class balance issues, game nerfs, slow content updates, and game bugs are just a few ways in which MMOs annoy us. Add to that the challenges of being in a guild with other players, and it's no wonder that some players reach their boiling point. Frustration is normal, but when does it reach a point that it's time to take a break? In this week's Guild Counsel, let's look at when it might be time for a player to consider taking a little hiatus from either the guild or the game.
The Guild Counsel: Dealing with problem players
Whether she's an in-your-face, type A general or a laid-back denmother, no guild leader enjoys dealing with disruptive players. There's enough to manage as it is, and problem members can put the leader in a very difficult position. But if not handled correctly, that member can cause no end of problems in the guild and potentially even destroy it. It's easy to say, "kick 'em!" but that could backfire and cause even more drama. Dealing with problem players is complicated but not impossible. In today's Guild Counsel, let's look at a few things to consider.
The Guild Counsel: How to find the right guild for you
Each week, no matter what the topic of this column, there are always comments from players who have had a bad experience with a guild or who have sworn off guilds entirely. Unfortunately, there are quite a few guilds that are poorly managed, and they come with their share of drama, stress, and frustration. But for those that aren't currently in a guild, I'd like to use this week's column to (hopefully) convince you to rethink things and perhaps give it another try. In this week's Guild Counsel, Let's take a look at why unguilded players are in a great position to find a good match, and what things to look for in order to find that perfect guild.
The Guild Counsel: Making guilds fun
Last week, we looked at common traps that guild leaders should avoid, and the one word that came up the most in comments was "fun." Let's face it, when people think of guild leadership, the last thing they think of is fun. And the replies echoed that sentiment. Guild leadership is often described as a job, although I don't agree with that sentiment. And being in a guild is also seen as work, which I understand, but I don't think that has to be the case. Guilds sometimes take themselves too seriously, and while focus is important for progress, it doesn't mean guilds have to stamp out fun. In this week's Guild Counsel, I'd like to look at how guilds can in fact be fun, and why even the most hesitant gamer should consider giving them a try.
The Guild Counsel: Three common guild traps to avoid
Whether you're just starting a guild or you've been running one for a while, there are pitfalls that can easily trap a guild leader and cause all sorts of problems. We've looked at many of these in past columns, but there are some that tend to pop up more often. Guild leaders need to cover everything from recruitment and bank management to loot decisions and even maintaining a guild website or voice server. But beneath the nuts and bolts are three common traps, which we'll look at in this week's Guild Counsel.
The Guild Counsel: Rethinking the dreaded bench
A while back, I wrote a column that looked at the issue of benchwarming and raiding. It's not fun to have to sit out a raid, and I covered ways to avoid the scenario. The harsh truth, though, is that it's nearly impossible to consistently raid with a full force every night unless you recruit with surplus in mind. But having a surplus raid force might not actually be a bad thing, and guild leaders might be wise to build their rosters with the idea of having extra raiders. In this week's Guild Counsel, let's look at why benchwarming might be a good thing for a raiding guild.
The Guild Counsel: Why Jack Sparrow would make a great guild leader
Recently, I was watching Pirates of the Caribbean: The Curse of the Black Pearl and remembering how much I enjoyed the weird yet adventurous personality of Jack Sparrow. He's a pirate, a thief, and so dishonest that he's honest about it, but you can't help but cheer for him anyway. When you think about it, the traits that make Jack Sparrow such a popular character are traits that also make for a good guild leader. In this week's Guild Counsel, let's take a light-hearted look at why Jack would make a great guild leader.
The Guild Counsel: The battle for character names
Identity is a theme that comes up a lot in The Guild Counsel column. Guild identity shapes a variety of areas, from recruitment policies and guild rules to tone and atmosphere. And for players, everything they do in game shapes their character identity. But one of the first things players select when they make their character is a name, and that's also the first thing that identifies our characters to other players. It sounds simple, but getting a name, and then keeping it, is actually harder than it sounds. And for players, not getting a favorite name can actually take away from enjoyment of the game. How important is a name? And do players have a right to keep it forever even if they aren't necessarily using it on an active character? Let's look at some of the complexities behind a simple name.
The Guild Counsel: Everyone's a critic
If there's one truism about MMOs, it's that not all players are equal. It can be frustrating when you're grouped with someone who isn't that great at playing his class. At the same time, it isn't exactly fun to be on the receiving end of criticism, either. Most people want to play well, but they don't want to be constantly reminded of their shortcomings along the way. In a guild, the fine line between helpful advice and unwanted criticism can often lead to a tense atmosphere and the potential for plenty of drama. "L2p" gets tossed around on forums and in game, but what if someone really does want to get another player to improve? In today's Guild Counsel, let's take a look at some of the factors involved with criticism and explore why this is often a very sensitive subject.
The Guild Counsel: How do you get your son to log off? Grief him!
If there's one deplorable aspect about online gaming, it's the raw underside of the clash between parent and child that often occurs (sometimes all too publicly) when said child has stayed on too long. Everyone under the age of 40 has no doubt heard the words "get off that computer now!" at some point in his or her development. And for those under the age of 15, there's a fair chance that those words were uploaded to YouTube for all the world to hear. I'm often in a weird position because I play games for a living, and yet I fight the daily struggle to make sure my kids grow up with a moderated experience in their gaming career. I'm not hoping to raise the next MLG pro; I just want to see them have fun both in game and out as they grow up. But just when I think I've heard it all, along comes a story about a dad, his adult unemployed son, and the most unusual method ever of forcing his son to stop playing online games. Instead of battling out-of-game, one father in China decided to fight the battle in-game and hire players to hunt down and kill his son's avatar. It's an amazing story, but did it work? And what can we learn from this? (There has to be a lesson in there somewhere right?) Let's take a look!
