touchdisease

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  • David Paul Morris/Bloomberg via Getty Images

    Apple will fix iPhone 6 Plus 'touch disease,' for $149

    by 
    Richard Lawler
    Richard Lawler
    11.17.2016

    A number of iPhone 6 owners and independent repair techs have been complaining for months about something called "touch disease" killing their phones, and now Apple is responding. The problem's symptoms have been described as a flickering gray bar across the top of the screen and problems with the touchscreen responsiveness, which continue to get worse until it's addressed or the phone is unusable. Repair techs like Jessa Jones have reported seeing multiple devices per day afflicted by the same problem, with no end in sight. Going by Apple's description of its "Multi-Touch Repair Program for iPhone 6 Plus," the problem is really the owner's fault, caused by "being dropped multiple times on a hard surface and then incurring further stress on the device." Still, if you have the problem and your screen isn't cracked, Apple says it will fix the issue for $149 (or £146.44 in the UK), and its repair program is available for five years after the original sale date.

  • REUTERS/Robert Galbraith

    Your iPhone 6 could be falling victim to 'touch disease'

    by 
    Brittany Vincent
    Brittany Vincent
    08.25.2016

    If you've seen a flickering gray bar at the top of your iPhone 6 or iPhone 6 Plus, you may be the victim of a serious problem plaguing your mobile device. According to iFixIt and Forbes, the issue is widespread enough to warrant several pages of complaints via the Apple support forums. The problem is, both the repair techs who continually see the issues coming in and the customers taking to the internet to make their concerns known aren't seeing much done about it.