TroubleTickets
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TUAW Tip: How to submit a bug to Apple
Find something wrong with an Apple app? Know about a problem with the operating system? Want to know what to do about it? Consider submitting a bug report at Apple's bug reporter website. It's the best way to get Apple's attention and generate a trouble ticket for the problem you've discovered. The site is open to any registered Apple developer and it's free to become a registered Apple developer--you don't actually have to be, you know, a real actual coding or programming developer. Just sign up for an account here. Apple has a handy best practices page to help you submit the best bug report possible. (Hat tip to our own Laurie for this great link!) And here are a few more helpful contact points: AppleCare Extended Service and Support (800) 275-2273 AppleCare Support - 90 Day Warranty (800) 275-2273 AppleCare Support - Legacy (800) 767-2775 AppleCare Support - Education (800) 800-2775 Apple Store (Consumer) (800) MY-APPLE (800-692-7753) Apple Store (Education - Individuals) (800) 780-5009 Apple Store (Education - Schools) (800) 800-2775 Canada AppleCare Extended Service and Support (800) 263-3394 Canada AppleCare Support - Education (800) 800-2775 Canada Apple Store (Consumer) (800) MY-APPLE (800-692-7753) How to get a human faster? Press Zero three times. If a virtual rep answers, say "Operator". International Phone Support Main US support Page. Thanks, Chris.
