XboxSadness

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  • Gamer's erased Xbox 360 story comes to a happy close

    by 
    Joshua Topolsky
    Joshua Topolsky
    03.07.2008

    Like they say, all's well that ends well -- and that's certainly true in the case of a gamer named Nathaniel. If you'll recall, the Xbox 360 owner had sent his very personalized console into Microsoft for repairs, making very clear that the signed and drawn-on system had great sentimental value to him... which the technicians in Redmond promptly ignored. After the console returned to him wiped clean of the aforementioned "value," it seemed like all hope was lost. Luckily, the kind souls at Bungie have taken it upon themselves to try and right the wrongs perpetrated in this case, and have mailed Nathaniel a super-ultra-mega awesome package, featuring a Legendary Edition helmet signed by most of the Bungie studio staff, the soundtrack disc signed by Martin O'Donnel, a jacket, t-shirt, limited edition wireless controllers, and much, much, much more. Hit the read link to get the full story, and check out Nathaniel's thanks to the gaming community and Bungie.[Thanks, Saad]

  • Bungie to bring justice to Xbox 360 repair mishap

    by 
    Darren Murph
    Darren Murph
    03.04.2008

    After Nathaniel's nostalgic Xbox 360 was quite literally wiped clean when sent in for repair, we had a sneaking suspicion the powers that be would make sure things were rectified. Thankfully, the bigwigs at Bungie are already conjuring up a solution that it hopes will "come very close" to acting as a replacement. According to Bungie community director Brian Jarrard, his team is "rallying to help fix this unfortunate situation," and while no details beyond that have been divulged, we can't help but suspect that the resolution to all of this will be more than satisfactory.[Thanks, Steve]

  • Gamer's tale takes Xbox repair woes to new levels of sadness

    by 
    Donald Melanson
    Donald Melanson
    02.29.2008

    There's certainly been no shortage of sad stories involving Xboxes, but when it comes to attempts to get the console repaired, this latest tale from a gamer known only as Nathaniel might have to take the cake. As you can see above, his console (one of the first to hit the market) boasted a good deal of personalization, including signatures from folks at Bungie and the Xbox 360 team, and a spiffy illustration by Rooster Teeth Comics artist Luke McKay. As with many other Xbox users, however, Nathaniel's console eventually packed it in, and he was forced to send it to Microsoft for repairs. Needless to say, that's when things took a turn for the worse. Despite calling ahead of time and getting assurances that his prized console would be sent back intact, and including a letter reiterating how much the console meant to him, Microsoft apparently took it upon themselves to clean it as best they could before returning it, leaving only a few faint smudges of permanent marker to ensure that it was, in fact, the same Xbox. There's no word as to what Nathaniel plans to do next (other than weep), but given that Microsoft gave the royal treatment to someone that did nothing more than get a Zune tattoo, you'd think they could at least give the guy a few free points or something.