iPod remote doesn't control photos on iPod Photo
posted November 5th 2004 5:38PM
Hmmmm. We just picked up an iPod Photo and noticed that you can only use the iPod remote to control music on the new iPod, but not to advance, pause, or play photo slideshows. We had secretly been hoping we could simply sit on the couch and show off our collection of robot pictures just using the iPod remote (or maybe using the IR NaviPod), but that is a no-go. So basically, physically pressing the buttons on the iPod actually doesn't do exactly the same thing as pressing the corresponding buttons on the, so expect a new accessory you'll need to buy sometime soon if you want to browse through photos without having to set up the auto-advance timing feature. We called Apple Tech Support to confirm, and the rep we spoke to said that is should actually work, but when we asked if she was sure, she admitted that she's never used an iPod before (!), and looked at the screen again and noticed that it does list the remote as being for audio control only.
Typical tech support. Let me guess, they're outsourced.
What Mac is that behind?
I agree with Chris. A lot of tech support people are reading from a chart or a 'model' of the product on their computer screen. They've never actually handled the product.
While I have your ear on remotes for the iPod, a blog entry idea. During the last six months, I've gone through two-and-a-half remotes. Each pulled apart near the connector. The cord also strikes me as so long it is easy to snag it on things. I wonder if other iPod owners have had the same problems.
Want another laugh! I work for the company that does navipod support. Guess what, I've played with an iPod for about 10 minutes total and have never touched the navipod or remote! We have recieved calls regarding the new color iPod and frankly as far as I can tell it doesn't work with the navipod.
Bummer!
The evil part of me wants to say that Apple doesn't pay it's tech support enough to afford iPods...
this is a bummer
Hey i just purchased a new pair of ipod earphones which came with a remote. The problem is the remote doesn't always work. It would only work at random moments after i keep pushing its buttons in frustration wondering why it isn't working. And when it does, it only works for a bit, like it forgets its function and then i have to keep pushing buttons again and again trying to get it to work and then randomly (againg) it'll funtion. Anyone have any clue what is wrong and what i can do?