Engadget

The results from the American Customer Satisfaction Index are in, and parroting a recent study by Consumer Reports, Verizon Wireless is named the front-runner with the most happy subscribers among the big four carriers. The survey takes a number of factors into account, such as call clarity, dropped calls, network coverage, data speeds, helpfulness of in-store staff, diversity of plans and the quality of the carrier's websites. As the dust settled, Verizon notched a three-point gain to chart a score of 73 (out of 100), whereas ACSI's previous front-runner, Sprint, held steady with a score of 71. AT&T is portrayed as "in a statistical dead heat with Sprint," which climbed one point to chart an ACSI score of 70. Meanwhile, satisfaction among T-Mobile customers fell a point, which caused the carrier to pull up the rear with a score of 68.

On the whole, ACSI suggests that subscribers are generally more satisfied with regional providers and MVNOs, as the little dogs hold an aggregate score of 78. Speaking in broader terms, the ACSI reports that the wireless industry has reversed its two-year trend of sliding customer satisfaction to hit a benchmark score of 72, which matches the industry's 10-year high. Naturally, improvements still need to be made across the board, but at least things seem to be moving in the right direction.

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As was the case with another LG device recently, the Optimus F3 is making an appearance before going official. Today we're getting an early look at what appears to be an entry-level member of the Optimus family, courtesy of @eveleaks, and one which will reportedly join Sprint's smartphone lineup pretty soon. Among the alleged specs said are a 4-inch WVGA display, 2,460mAh battery, LTE capabilities and one of the latest versions of Android -- Jelly Bean (4.1.2). Meanwhile, precise availability and pricing deets are still unknown, but, if all goes according to Phone Arena, we'll find all that out here "in the next few weeks."

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CTIA 2013 seems to be dedicated to some of the lesser-known names in the US wireless industry, so it's fit that Chinese manufacturer Coolpad should take advantage of the situation to steal the show. Indeed, we were able to take a look at the phone maker's upcoming stateside model, the lower-end Quattro II 4G. In the past year, its predecessor cranked out roughly a million units on MetroPCS, and Coolpad is hoping to build upon that success to get a foothold in the US. This sequel, which offers stock Android 4.1.2 with a 4.5-inch qHD TFT display, 1.2GHz dual-core Qualcomm MSM8930 chip, 5MP rear camera and VGA front-facing cam, 1GB RAM, 4GB internal storage and a 1,800mAh battery, isn't going to satisfy the tastebuds of power users or high-end flagship seekers, but it's a quality option for those who aren't planning to spend a ton of money on a decent handset. Given the intended audience, the device is perfectly solid with reasonable performance; we appreciated the company's use of a textured back cover. One nitpick: despite our best efforts to get rid of fingerprints, smudges remained with no hope of removal in sight.

Coolpad wasn't able to give many details on pricing or availability, but reps confirmed that it should arrive on C Spire in late June / early July, with it likely hitting other regional prepaid carriers after. Given the original Quattro's $80 price point on MetroPCS last year, we wouldn't be surprised to see the next-gen version offered for around the same cost. The company's still working to expand its presence on some of the larger networks, but it hopes to make its debut in the postpaid world early next year.

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There are few gadgets more associated with crowdfunding than smartwatches, due largely to the millions raised by Pebble. Now, you can add one more competing for your attention (and your backing). A Kickstarter campaign for the Agent smartwatch kicked off today, promising to deliver a device with better battery life than its competitors and a developer-friendly environment to attract some all-important apps (it's using the .NET Micro Framework, with apps able to be written in in C# using Visual Studio 2012).

As for the watch itself, it packs a 1.28-inch memory display with anti-glare glass, an ARM Cortex-M4 processor (which promises to help on the power-consumption front), Qi wireless charging, motion and light sensors, and a water-resistent design with replaceable wrist straps. If all goes as planned, the company intends to begin full production of the watch in December of this year, with the final MSRP running $249 (or $299 including a Qi charger). Some of the Kickstarter options will get you one for less than that, although many of those have already been claimed.

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Last week we had lab-grown burgers; this week it's powdered pizza. NASA's gotten in on the synthesized food action by awarding a $125,000 grant to Anjan Contractor, head of Systems & Materials Research Corporation, to develop a 3D food printer. The first device Contractor plans to build under the six-month grant is based on RepRap's open-source hardware and will be designed to print a pizza comprised of three layers of nutritional powders mixed with water and oil. As the final frontier gets further and further away, NASA's need for a nutritious, long-lasting food supply suitable for space travel grows. Since the powders used in Contractor's design -- potentially sourced from insects, grass and algae -- have a shelf life of about 30 years, his 3D food printer would be well-suited to the task. If your appetite's survived the idea of snacks made from pulverized insects, you can watch the grant-winning prototype print some synthesized chocolate after the break.

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Taking a page out of Billboard's playbook, Spotify is using its listener data to determine the most popular music in a particular country. Available on the website or as embeddable widgets, the weekly updated charts will reveal which tracks are most listened to for the Spotify 50. The Social 50 list will contain the tracks most often actively shared by the service's users, including via Facebook and Twitter. Another new addition is the ability to see play counts for an artist's top tracks, tracking global plays since October 2008. That's rolling out to desktop clients first and will pop up elsewhere later, while the charts will update every week at noon ET. Hit the link below for this week's list topped by Macklemore & Ryan Lewis and Daft Punk, although we'll know if it's really taking off when we see a green record on someone's wall in a future episode of Cribs.

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It's just as likely that you'll know Acetrax from the video services it's behind, as from its own branded offerings. Regardless of how you might use the service, its owner Sky is pulling the plug on June 21st. Impact to pay-per-view customers should mean nothing more than looking elsewhere, but those who bought titles outright will need to download them before the cutoff (there are a bunch of caveats though). The same goes for account credit -- either use it, or face the hassle of claiming it back after the fact. There's an FAQ on the website outlining the best course of action depending on your situation, so we'd suggest you head there first before working your way through your rental library.

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