I had att wireless for 6 years. I lived in NJ and went to school in RI during that time. I can honestly say that, not until this year, i could never hold more than a 10 minute conversation while driving on rt 95 between the 2 states. Coverage was awful. This is a major MAJOR road. Even in NJ the coverage was crap, and I lived 30minutes from NYC.
Secondly, I originally had the bill in my mom's name (thanks mom, you rocked with those bill payments!) but i needed to change it to my name since i assumed that neverending bill. Throughout a 2 year period, i would periodically call to have the bill changed to my name. Only requirement from ATT was that my mom call and verify the name change. Seemed simple enough. wrong. Every time i called they would say i need her to "allow" the name change (and she called them to "allow" the change multiple times for me). I gave up eventually never changing the name on the account (i'm a good son and pay anyway so her credit's all good).
Another thing they jerked me around on was auto payments. I gave them the account to auto deduct from and they said all was setup. 2 months later i get a bill for $100+ saying my service will be terminated. I call and get it straigtened out, eventually. Few months later, after sucessfull auto deductions, i get another $100+ bill, service termination pending, yada yada yada. I gave up and now have verizon. At least keeping my # was no hassle.
Reader Comments (Page 1 of 1)
josh @ Dec 19th 2005 12:12AM
I had att wireless for 6 years. I lived in NJ and went to school in RI during that time. I can honestly say that, not until this year, i could never hold more than a 10 minute conversation while driving on rt 95 between the 2 states. Coverage was awful. This is a major MAJOR road. Even in NJ the coverage was crap, and I lived 30minutes from NYC.
Secondly, I originally had the bill in my mom's name (thanks mom, you rocked with those bill payments!) but i needed to change it to my name since i assumed that neverending bill. Throughout a 2 year period, i would periodically call to have the bill changed to my name. Only requirement from ATT was that my mom call and verify the name change. Seemed simple enough. wrong. Every time i called they would say i need her to "allow" the name change (and she called them to "allow" the change multiple times for me). I gave up eventually never changing the name on the account (i'm a good son and pay anyway so her credit's all good).
Another thing they jerked me around on was auto payments. I gave them the account to auto deduct from and they said all was setup. 2 months later i get a bill for $100+ saying my service will be terminated. I call and get it straigtened out, eventually. Few months later, after sucessfull auto deductions, i get another $100+ bill, service termination pending, yada yada yada. I gave up and now have verizon. At least keeping my # was no hassle.