Switched On: Musician, Heal Thyself
posted Aug 24th 2005 7:03PM
Six months ago, Napster launched Napster To Go, the first service based on the music renting technology from Microsoft previously known as Janus (which at least defined it better than PlaysForSure). Early looks at the service saw promise in the all-you-can-hear model of subscription music, but also much immaturity in the form of wobbly software and firmware glitches. Now, however, a rapidly growing number of new and updated devices are supporting Napster To Go. With upgraded software and a legacy-free Gateway 6 GB Jukebox Photo in tow, I took a fresh look at the service.
In general, the idea of Napster To Go still outshines its reality. When the service is working well, it's an exciting and unique proposition, dramatically more fun than surfing samples at the iTunes Music Store or being spoon-fed genres over satellite radio (although the latter has its place). Napster and XM have announced an alliance that will combine access to their services in forthcoming MP3 players, which may provide the best of both worlds when it comes to discovering music.
Indeed, the music explorer using Napster To Go almost feels like Augustus Gloop let loose in Willy Wonka�s factory. I say �almost� because it�s important to remember that a significant number of Napster tunes cannot be transferred to a player under Napster To Go. That number is significant enough that such �Buy Only� tunes cropped up in many of the albums I sought to transfer. Furthermore, such tracks can�t be listened to in Napster, only sampled. This presumably has to do with various licensing rights issues. As future music contracts are written in an age that recognizes these businesses, a greater percentage of music should be compatible with the service.
Every online music store has huge gaps in its catalog, but one of Napster�s more amusing ones was made evident when a recommendation led me to nearly one-hit-wonders Quiet Riot�s greatest hits album. The Napster review specifically noted that the album contained �all of Quiet Riot�s biggest hits� (uh huh) including their biggest, the �80s anthem �Cum on Feel the Noize.� However, that track is not available through Napster, either to purchase or as part of a subscription. To be fair, though, the same disparity exists in the iTunes Music Store.
Napster To Go is not a service for the impatient. Worse (or perhaps better for those using a free trial), most hiccups revealed themselves during the first session. One series of glitches seems to stem from the Napster application being dependent on Windows Media Player (WMP) 10 to synchronize licenses with the device. After a smooth first transfer, the next transfer resulted in a message on the MP3 player saying I had to �sync� the music (licenses, really) even though I had just transferred it. Given the dependency, you�d think Napster and the WMP would operate in tandem, but the opposite is true. If WMP is open, not only can�t you open Napster, but you must wait a few seconds after WMP exits to launch it. Does Windows need to cleanse its palate?
Napster�s default user interface is cramped on a typical laptop screen resolution of 1024 X 768. There are other areas that need polish. When you search for music or look at the contents of specific albums, it momentarily shows the results for a previous search. A search for �Stevie Ray Vaughn� revealed only one album in Napster�s Artists/Albums and �artist feature� pane, but the song list displayed tracks from three of his albums. The search feature won�t find the names of misspelled artists and there�s no way to do a global search that spans artists, tracks and albums as there is with the iTunes Music Store. That said, Napster�s recommendations are better than those in the iTunes Music Store
When Napster crashes, which it does with the frequency of a drunk cousin stumbling down your block at 2 AM, it cancels all downloads you have in progress. You have to manually restart the transfer when you reconnect the player after you launch it again. This is a multi-step process. In addition, several tracks inexplicably refused to play within Napster and one stubbornly refused to transfer even when I cleared it from the queue and tried again. To Gateway�s and Microsoft�s credit, songs that made it through to the device played without a hitch so no firmware issues surfaced other than the initial license sync problem.
The first song that I ever heard on a portable MP3 player was �Video Killed the Radio Star,� a tune known to trivia buffs as being the first video played on MTV. That song, performed by the Buggles, has become identified with technological transition. Unfortunately, the most radical technology-driven idea in digital music as practiced by its leading advocate still has too many buggles of its own to resolve.
Ross Rubin is director of industry analysis at NPD Techworld, a division of market research and analysis provider The NPD Group. Views expressed in Switched On, however, are his own. Feedback is welcome at fliptheswitch@gmail.com.
I hate the new Napster. I always have problems with trasnferring tracks and licenses to my iPAQ, even though it is compatible with Napster.
I have to say that Napster has never crashed on my computer, there's one track that won't download, and that's about the only trouble i've had. Transferring stuff to my Zen micro is a bit of a pain, but i'm not sure that's Napster.
Napster drove me nuts for many of the above reasons and more. I switched to Yahoo and am much happier. Cleaner interface, relatively stable software, less glitches, way more control of tags/filenames/filepaths. Oh, and higher bitrate WMAs for less than half the price. I haven't even had to think about firing up WMP10 since the move.
I couldn't care less that it's "rental". $7 bucks a month is a pittance when I'm discovering so much new music. The stuff I really like I'll purchase... from Russia.
I am in no way saying that any of the above is untrue, but Napster and Napster to go have worked almost flawlessly for me personally. My major gripe is installing a new version of XP(different license) is "adding a new computer." It makes sense but I'd like to be able to globally manage the downloads and possibly remove tracks that have hit their download limits from one PC to open them up for another...or just removing a PC from your list....well there is no list, the list is what I want. So yeah....
So far it's been one of those things that I really can't live without anymore. At work, at the gym, at friends homes(you can log onto any pc and stream music) It's just one of those things like....bluetooth, wi-fi, usb, toilet paper....
I switched to yahoo because it's cheaper (5$/month). I was and I'm happy.
and with yahoo I can buy track at 79c. Yeah!
I can't figure out how itunes could be better.
Yahoo! kicks all over Napster for the $$. Yeah, they've all got big, gaping holes in their catalogs. And forget about stuff that's really esoteric.
But I had to go with the one that I figured was gonna be around for a good, long time. Yahoo! won.
Most people still don't even "get" the subscription concepts. "So, I can't listen to my music anymore if I quit?" they always ask.
"Do you still get to watch South Park or whatever when you dump cable?" is my reply.
I'm happy as a clam at $5 a month. There's SO FRIGGING MUCH crap to listen to.
"There's SO FRIGGING MUCH crap to listen to."
Yup. That pretty much defines the music industry these days.
The biggest problem with these services is mac compatibility. Sure, I'd give em a try. Who can resist a $5 all-you-can-eat music buffet? But it's for that very reason iTunes prevails s a music service. These guys at Yahoo and Napster need to realize the people willing to try something different are the people sitting with iMacs.
Add me to those who found the Napster interface really clunky, and switched to Yahoo. Cheaper service, and I'm quite happy with it and my Dell Pocket DJ. (Right now, inspired by the article, I'm listening to four different covers of "Video Killed the Radio Star."
Hmm.. I'll have to check out Yahoo, since $5 a month is pretty cheap. I remember looking into Rhapsody back in the day, but that was before I had broadband at home, and was more expensive.
I wish more people talked about Emusic, though. The subscription is $10 a month for 40 songs on the lowest tier, which is like 25 cents a song. And that's non-DRM mp3s. The sacrifice is no big labels, but there's plenty of stuff on the indies to keep me busy (Kill Rock Stars!). I need to check out the Aimee Mann albums that just came in today..
I would use the Yahoo! music service, but for some reason they don't offer it in Canada. It's a shame really, infact most subscription music services aren't offered in Canada, and I am not entirely sure why.
napster in the UK is 9.95 (nearly $18) i can't see how they can justify such a price difference other than to say that they're ripping off UK customers.
"So, I can't listen to my music anymore if I quit?" they always ask.
"Do you still get to watch South Park or whatever when you dump cable?" is my reply.
Well, yes you do if you video taped it or recorded it on a DVR or something. The difference is that cable gives me new content in the form of episodes each week for my subscription. Music subscriptions just allow me to continue consuming what already exists. At some point I should have "paid" for unlimited uses of the single product that sits on my computer.
"Well, yes you do if you video taped it or recorded it on a DVR or something. The difference is that cable gives me new content in the form of episodes each week for my subscription..."
Ever used cable video on demand? I haven't (stupid Comcast), but I'm pretty sure music services are like that.
erm music continues to be created...and you can get most new music through napster...i fail to see your point?
erm music continues to be created...and you can get most new music through napster...i fail to see your point?