See, whine long and loud enough and the
boys at the boardroom table will hear your plight, dear consumer, and come to your aid. Well, perhaps in a more perfect
world anyway, but at least on a case-by-case basis Apple's doing decently well for themselves on fixing where a fixing's
needed. According to AppleInsider, AppleCare Repair Centers will begin processing nano display problems (specifically
those screen cracks people keep decrying), which they claim has affected less than a tenth of a percent of nanos. Well
done, now hows about issuing a patch for that mad scratchy acrylic they used on the damn things, eh?
[Imave
via
qster]
Reader Comments (Page 1 of 1)
mpmaley @ Feb 6th 2006 9:52AM
I don't own one but how easy to these scract compared to the videos, minis or regular? I owned a mini (it's in it's last leg :( ), took decent care of it and didn't get many scratches :o.
Glad to see Apple is doing that though as I'd def want it done if I owned a nano.
ipodfix @ Feb 6th 2006 9:54AM
You can try to fix it yourself:
http://todd.dailey.info/archives/2005/09/27/restore-your-ipod-nano-to-new-condition-with-a-4-can-of-brasso/
totalester @ Feb 6th 2006 9:57AM
Yeah I had one of the first batch of Nano's, think I bought it the day it was announced. My screen cracked about a month later, and Apple replaced it no problems.
bok @ Feb 6th 2006 9:57AM
OK, well what about people that have the funny little leaf design on their 4G ipod???
tiuk @ Feb 6th 2006 10:50AM
mpmaley - The videos and nanos scratch just as easily. The minis and all other previous iPods do not scratch nearly as easily as the new iPods. If you ask me, Apple had the right idea with making the entire Mini case aluminum.
PodMonkeys @ Feb 6th 2006 11:04AM
I keep mine in a nice RedSox case, so no scratches for me! :D
I've heard that toothpaste works as well as Brasso for fixing ipods.
Chris Robinson @ Feb 6th 2006 11:46AM
Kudos to Apple for sorting this out.
spotright @ Feb 6th 2006 1:02PM
Well I have seen the differences in the nanos, if you feel a screen now it is rock soild, if you felt the ones that have the issue they have soft plastic covering the screen. They must have changed the plastic..
Jerome @ Feb 6th 2006 2:00PM
I had one of the first batches of nanos, got a dent in the back of it but it still worked for a few weeks. Apple's warranty policy is to not fix ipods with dented backs. After those few weeks the click-wheel stopped working and any time i moved the hold button over the screen would go grainy and die. They still replaced it, maybe cause it was still the first generation of them and still had screen related issues.
Paul @ Feb 6th 2006 6:31PM
My nano's screen died (went half black, half white) when it fell from a shelf. Apple replaced it within a week, no charge, with a brand new unit.
Apple 1 - Haters 0
Alex @ Feb 6th 2006 6:36PM
My friend's Nano that he bought a few weeks after launch had its screen crack after a few weeks of usage (he said he didn't know what happened ;D ). Anyways, Apple replaced it for free. Canada, btw.
SwiftBlue @ Feb 7th 2006 3:16AM
Although being a Creative fanboy, I would never own one of these, it's good to see Apple fixing their problems for free! I know that Creative would do nothing of the sort.... ^^;
Joey Geraci @ Feb 9th 2006 11:21AM
You must not be much of a creative fanboy, or you would know they would never have to, because they build all of their players rock-solid. No kidding, have any of you looked at the zen xtra? Certainly bulky, but built like a rock.
Peter Ramsing @ Feb 11th 2006 2:56AM
I just bought a nice case from "Core Cases" $19.99 at my local Mac Store. But for my brother who thought the case was tacky asked me to make custom screen protector out of one for my pocket pc. 13 cents later, he's happy.