New TiVo bug cutting the good stuff, too?

Naw, we're not talking about TiVo cutting off the last 5 minutes of your show when it runs over its time slot; it appears that according a group of rather irate TiVo customers, there's an issue in the clock code that could have your box chopping of ten, fifteen, who knows how many minutes of solid material for no particular reason. Experienced this problem? Well, you're in luck -- apparently a reboot (and the upcoming 7.2.2 software release) will solve the prob lickity split. So may we suggest giving your TiVo a restart on your way out to work today before you come home later tonight only to find out the last twenty of Oprah Jerry's been chopped clean off?

[Via NY Times]

[Mile @ Mar 20th 2006 9:37AM]

Before I come come later? Okay okay.

That explains why I've missed the end on a couple of shows, I guess.

[Jordan @ Mar 20th 2006 9:46AM]

Not sure what that meant.. ;)

And did he mean Oprah, or the opera? :)

I hate to nit-pick, so I won't anymore!

[Drew @ Mar 20th 2006 10:03AM]

Yes! This has been occuring on several of my favorite shows.

I blamed my girlfriend for adding a season pass to Golden Girls.

[Joshua Ochs @ Mar 20th 2006 10:16AM]

This was happening to me as long ago as mid January. Missed the end of two weeks of BSG before I found that forum post. Odd that Engadget is only picking up on it now that a solution is out.

Anyone else notice on the new 7.2.2 update that the main menu is laid out more tightly? Just doesn't look right fi you ask me.

[Matt Philmon @ Mar 20th 2006 10:45AM]

Please edit this... don't just do a random reboot for no reason. Simply go into your Network preferences. It will tell you right there whether or not a reboot is pending. Otherwise you're just wasting your time.

[Joe @ Mar 20th 2006 10:57AM]

Yeah this hit me. Apparently if you haven't rebooted in quite a while this can occur.

[Dave Zatz @ Mar 20th 2006 10:59AM]

Matt, in this case the bug is caused by certain machines that haven't been rebooted in months. A reboot will clear the bug until someone gets the 7.2.2 software update. All in all it's pretty minor and effects only a small number of people. Not sure why the NYTimes picked this up.

[Joe @ Mar 20th 2006 11:18AM]

I doubt most people reboot their Tivos, so I bet this hit a lot of people.

[Rob @ Mar 20th 2006 11:37AM]

What's wrong with doing a "random reboot for no reason"? It take's 10 seconds of your time, then walk away and let it reboot. Is there something I'm unaware of?

[Colin @ Mar 20th 2006 12:02PM]

This was happening to one of our TiVo's a few months back. Found nothing on TiVo's website but the Community Forums were a great help in getting it resolved. A reboot did the trick! I guess the huge UPS we have on ours prevents it from ever rebooting...

[klew @ Mar 20th 2006 12:56PM]

Mine has been a problem since they crashed my hard drive last year with an update. I sent it for repairs withing the warranty period and still had to pay (even got charged twice before I brought it up and was refunded once) and it crashed again four months later - warranty period over, let it sit for three weeks, now it runs so sluggishly, from turning it on to completing a "set to record" time takes nine minutes.

[Emanuel Levy @ Mar 20th 2006 1:30PM]

klew visit tivocommunity.com and someone there can help you with a new image for your drive to fix the problem

[Brent @ Mar 20th 2006 1:32PM]

My Tivo's been doing this ever since Tivo's online apps update came through a couple of weeks ago. And, no, a reboot doesn't "solve" the problem--it reappeared on mine 2 days later. 2nd reboot and the problem came back hours later... Show truncation is apparently quite random and it's quite infuriating. Small number affected? I doubt it. I hear a distant rumbling of grumbling. Tivo better hurry up and fix it--no good paying for something that doesn't even fulfill its basic function--to record programs!

[Luke @ Mar 20th 2006 5:47PM]

Ditto what Brent said above: a system reboot solved nothing. It's maddening at The Shield's season finale is tomorrow! [crosses fingers]

[Sean DL @ Mar 20th 2006 8:27PM]

Well FX doesn't tell anyone that they are going over a couple of mins(This happen with Nip Tuck when I wanted to record the second showing at 11, the first showing at 10 was still on!

So with anything on FX, always record an extra 120 mins when it comes to the BIG shows, they always add more commercials. bastards

[chris @ Mar 21st 2006 1:33AM]

never had a problem and received the update the other day... still no problems... I just can't wait for TiVo HD...

[Wry Cooter @ Mar 21st 2006 3:40PM]

My Tivo has faithfully been watching TV for me for the past year or more, all on its own, without me even flicking on the set. Who knows what it has saved for me.

I might go back to tickle my Tivo to grab some new shows I might want to see, but generally, I don't have time for TV.