Stay away. It's not worth the investment. I bought the e260 in November 2006. Less than 2 weeks later after going for a jog, I noticed that the cover and lcd were broken. A player of this cost should be able to stand up to more stress than that! I contacted customer service and there began a long and frustrating oddessey into Sandisk support. Support is definitely handled off shore. The responses were there but no understanding, no willingness to help. Essentially, I ended up with a $179.00 paper weight. I couldn't get it repaired, I couldn't get a replacement LCD or Cover. Just lots of responses from Billy Ray, Luther and Shrevdryk with no real intention of helping. Buy a protection plan that doesn't require you to talk to Sandisk or better yet, Stay Away!!
Reader Comments (Page 1 of 1)
jpdoctor @ Dec 17th 2006 9:08AM
Stay away. It's not worth the investment. I bought the e260 in November 2006. Less than 2 weeks later after going for a jog, I noticed that the cover and lcd were broken. A player of this cost should be able to stand up to more stress than that! I contacted customer service and there began a long and frustrating oddessey into Sandisk support. Support is definitely handled off shore. The responses were there but no understanding, no willingness to help. Essentially, I ended up with a $179.00 paper weight. I couldn't get it repaired, I couldn't get a replacement LCD or Cover. Just lots of responses from Billy Ray, Luther and Shrevdryk with no real intention of helping. Buy a protection plan that doesn't require you to talk to Sandisk or better yet, Stay Away!!